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    Johnson Standard

    5.0 (4 reviews)
    Open 7:00 am - 8:00 pm

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    Services - Johnson Standard

    Appliance installation

    Appliance repair

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    4 months ago

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    6 months ago

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    This is the second time in a row that Solar Maintenance Pros has failed to show up to clean my…read moresolar panels. To be honest, I haven't been happy with this company for quite some time. Even when they do show up, several panels are often missed, and I have to bring them to their attention. In addition, they have broken several roof tiles in the past and had to replace them. The people performing the actual cleaning are usually young adults (kids, in my book) who seem to lack basic customer service skills when I communicate what needs to be done. Today, when I called to ask whether they were still coming for my scheduled cleaning, the customer service representative asked, "Did you receive an email confirming that we were actually coming? All appointments are scheduled as tentative." That's not how appointments are supposed to work. If you schedule an appointment, you show up. If you can't make it, you notify the customer. According to their system, customers are apparently expected to assume the company will not come unless they receive additional confirmation. That approach is completely backward and unacceptable. Needless to say, I will be looking for another company to maintain my solar panels.

    Beware!! Communication was good until they got paid. I use to get updates on my project until they…read moregot paid and then it just stopped. They would even change appointments or not show up without calling or informing me. They left a bunch of trash on my yard and roof after install. I cleaned up the yard already and the ones I can reach on my roof but there's still trash up there that I couldn't reach. I've been trying to get them to come out with no luck. They haven't even showed me how the system works until now. There's also pipes now on my roof and ground stakes on the side of my yard that looks awful and hazardous.

    Johnson Standard - handyman - Updated August 2026

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