This shop is top tier, honest fair shop they wont rip you off im a single woman have took my cars…read moreto different shops they took advantage of me over priced me and dint fix my vesicle..this shop fair across the board i needed so many parts for my jeep it took a while to fix i dint mimd waiting the waiting are was so clean.i will only take my veicles to them 10/10 will definitely recommend...

They were very nice to deal with. I was able to schedule an appointment for the same day. They also…read moreappeared honest in their recommendations and explanations. I would consider them again.

They are an honest and trustworthy garage that stands behind their work!! We will never go…read moreanywhere else!! Thank you!!

Folks, I just need to give a huge SHOUT OUT and THANK YOU to Chapman's Auto Tech off Platt Springs…read moreRd! This truly is an honest auto repair company. The VSC light, Anti-lock brake light, Power-steering light and word BRAKE showed up on my dashboard 3 weeks ago, so I took my Toyota to the dealership Midlands Toyota on Killian so they could tell me what was going on. After charging me $167 to run the diagnostic test, they told me that the Brake Master Cylinder and brake booster pump assembly needed replacing to the tune of $4,400. I asked the representative if this was covered under recall or warranty. He said no. I called later that same day to Midlands Toyota to ask the same question in hopes of getting another representative who would actually look. I was told no--it wasn't covered and that I'd have to come out of pocket for the cost. I called a family friend and mechanic and he recommended Chapman's Auto Tech. I went over there and talked to Mike. I showed him the diagnostic from the dealership and asked what would they charge me to replace these parts. He gave me a lower estimate for the total job. Not only that, Mike and Robert (the owner) told me that they have a year warranty on parts AND labor. I left my car with Chapman's Auto Tech. While waiting for the parts to come in, I got a call back from Chapman's. Robert asked me if I was sitting down. He told me that Mike took the time to do some digging and made phone calls to Toyota. Sure enough, the whole job WAS COVERED under the warranty. He found it written plain as day in the Customer Support Program. It seems to me that someone at Midlands just wanted to skim $4000+ from me instead of doing their job and honoring their own Customer Support Program. Chapman's Auto Tech could have done the same, but these guys actually mean what they say when it comes to customer satisfaction and being an honest business. Chapman's has been in business over 32 years. Seriously, if you have car troubles in the Columbia Midlands area, try Chapman's Auto Tech first. They really are good guys. It is refreshing to know there are still honest auto repair companies out there!

Easy to book. Friendly service. Good aftercare. Been with their facility and services since 2008…read more They even took care of my late mother's car when she was 90.

Recently used Cartelli Auto for 2 different vehicles and everything from initial consultation to…read morepickup up was a great experience. Service Consultants, Owner were all professional, courteous, knowledgeable beyond expectations. Highly recommend!

I was a repeat customer until recently. The so-called owner was very arrogant, unprofessional, and…read moredownright nasty. He didn't like the fact that I questioned him about new charges I was told I would have to pay for looking into the original issue I brought my vehicle in for just a couple of days prior. I said to him that I had just paid almost $1700 for looking into this issue along with repairs for other services the diagnostic revealed needed to be done and I didn't understand why I had to pay again and the original issue was never resolved. I am sure the average person would question paying additional money but I guess I'm not average because it insulted him. I understand if I needed to pay additional money for parts or the labor for actually getting the issue fix, but I was asked to pay for the tech to look into the same issue I just paid him to look into a few days prior. In fact, the same day I went to pick up my car, I had to turn around before I got home and bring it back for the same issue. After immediately bringing it back the technician (Shaun who was very nice and helpful) stated he would need more time to look into it and to bring it back the next week because they are closed on weekends. Well after I brought it back on Monday of the next week, I questioned Mr. Owner, (Alex ) and he sat erect in his chair and with a raised tone of voice began to read very aggressively from the computer in front of him spewing a list of services that had been done on my car saying none of them had anything to do with what I was currently there for. He stated that he didn't appreciate my insinuating his business did something wrong and that I needed to leave! I said to him I understood what he was saying but I didn't appreciate his delivery and his business may not have a successful future if he speaks to customers in this manner. He became indignant and stated "he didn't need my business and that he had several successful businesses and as the owner he could do and say anything he wants to and there's the door you can leave !" I want Alex to know that my business/$1600 may not mean anything to him but it was a huge sacrifice for me to pay and if future customers are treated in such a way, those dollars or lack of dollars add up and customer retention can make or break a business. So now I am out of lots of money and still can't see to drive after dark because of an electrical issue causing my headlight bulbs to blow out has not been fixed. So I would think twice about taking your vehicle here or you may end up spending lots of money and then told you aren't valued as a customer and to get out of the establishment like I was told to.

Avoid these SCAM artists at all costs. I purchased a vehicle from them that the entire time the…read moreperson selling it"Zeke" talked up how the entire engine was rebuilt and done 100% correctly. We paid cash for the vehicle and it didnt even last the 30 days of the temp tag. Having moved 2 hrs out of columbia I had to wait till I could have the vehicle diagnosed and show them that the problem was from the faulty engine rebuild. Their solution to doing crappy work was to offer to fix it for another 2500$. There is no way I would pay the same person that did it wrong the first time to do it again for more money! RUN to ANY other mechanic to have your car worked on, they cant even stand behind their work

My go-to stop for car care! I found this shop in Sumter through the Carmax RepairPal service. They…read moreare knowledgeable and responsive. I scheduled my appointment for warranty service and brought my car in. I was updated regularly along the way -- informed of progress, delays, and any changes. One of the car parts was on back order and they got me in for installation the day it arrived. They offer a military discount. I also came one day with a really low -- almost flat tire -- and they got my car in to check it out immediately, while I waited. The employees are all friendly and I would recommend this business!

BEWARE of the bait and switch practice and defensive disposition at this SCAM shop. Our 2017 GLE350…read moreMercedes was brought to Car Care & Repair, LLC, for a solid yellow check engine light (minor issue) and shaking rear wheel. Cece(?), the front desk receptionist, quoted $126 for a diagnosis, and after that was done, another $126 for a more in-depth diagnosis, which is literally unheard of. Car Care & Repair LLC used the FIRST $126 to rack up a potential profit of $1,1817.30, minus $713 for two rear Continental tires. The remaining EXPLORATORY let-us-find-other-unrelated-BS-concerns-to-sell-you included the following replacements: cabin air filter ($133.56), engine air filter element ($215.47), Engine Coolant Expansion tank ($54.86), "BFLUSH" or break fluid flush ($120.43), Oil and filter change, synthetic ($134.53), and "align EURO" ($159.95). None of this had any relation to the check engine light, which O'Reilly diagnosed for free with the code for emission leak, generally related to a loose gas cap. So, Car Care & Repair, LLC, charges the SECOND $126 fee to diagnose the original problem, and claims the cost involved tools and equipment to locate the problem, which everyone knows is the cost of doing business. The owner said charges include his having to do an Internet search because the vehicle is a newer model. Again, COST of doing business. Why should a customer take the HIT of his lack of knowledge? Taking Scam Artistry to another level, Car Care & Repair, LLC, charges ALL CUSTOMERS A FEE FOR HAZMAT REMOVAL, regardless if they dispose of anything related to your vehicle or service. We were scammed $25.35. Now, ERIC, who identified himself as the owner was contacted for an explanation, not only was he initially rude, defensive, and obnoxious but failed to understand the concern with the fact that Car Care & Repair, LLC, FAILED TO GIVE NOTICE OF THE TWO DIAGNOSIS FOR THE ONE ISSUE. WHAT CAR CARE & REPAIR, LLC DID NOT KNOW: The vehicle is up-to-date on its scheduled maintenance service (A & B) by Mercedes and was recently serviced this year, a few months. The Servicer confirmed that an oil change and all items (SCAMS) are not necessary and to bring the vehicle in when in town to have the check engine light CLEARED. As for the tire replacements, Car Care & Repair, LLC, will not be doing that or any other jobs for our three vehicles. We'd rather drive the distance to an honest CERTIFIED Mercedes center or the dealership, being that none exist in Sumter. BEWARE of Car Care & Repair, LLC! Don't say you weren't warned. Unless you want to pay $280 to be told that the job will cost $266. NO thanks. Further SCAMMING DENIED! Car Care & Repair, LLC CAN NOT BE TRUSTED.

Always straightforward on mechanical issues, cost, and schedule…read more Most reliable and helpful of all automotive services I've used.

Awesome service!! These guys are honest and dependable. My car has never run better. I'd recommend…read morethese guys to anyone.

Spring 2025 we finally had Rushing Automotive address an AC leak that was dripping into the…read morepassenger floor board. My wife had been driving the car for over 2 years with the AC off dreading a huge bill to repair or replace the compressor or some other expensive repair. Chip told us to come in for a free AC checkup and once he got them to look at everything, it was a plugged drain line! NO Charge! Can't say enough good things about Rushing Automotive and Chip. Honesty and professional car service and repair is greatly appreciated by me.

Costumer not as accomodatiing as they are. It is indicated on the website on the services they are…read moreoffering but when I called them they say they do not.

The starter on my car went. They got the new piece within a reasonable amount of time and installed…read moreit at a reasonable price. I've always been able to rely on them for basic maintenance, never felt like the overcharged me cause I'm female, and they have always warned me about upcoming maintenance or looked over my car before I take long road trips. 100% would recommend them every time.

Engine menders is the worst shop to take your car to! They don't know what they are doing! My truck…read morewas brought to them to have the transmission replaced and immediately after having it replaced I started having issues with it! I brought the truck back to engine menders and it sat at their shop for 6 months before they even touched it! They stated it needed a bigger transmission cooler which they were provided with but never put on! I called to complain about the amount of time they are taking to touch my truck and was threatened by KENNY! SHANE even called me on the phone to argue with me! SHANE and KENNY are two of the most disrespectful and unprofessional people I have ever met! I had the truck towed from engine menders to zigglers automotive! Zigglers automotive stated the truck DID NOT need a bigger transmission cooler and engine menders only put 3 quarts of transmission fluid in my Allison 1000 transmission and split my transmission line! Save your time and money and spend it with some who knows what they are doing like zigglers automotive! My truck runs like it should after it was fixed properly! Shout out to zigglers automotive!