My dad sent me here with a list of things to get, I had no idea what any of them were. The team…read morehere were so kind and patient with helping me get everything I needed! Would highly recommend! They had everything we needed.

This is a classic hardware store. Like a neighborhood ace more than a big box store. The biggest…read moredifference when shopping here is the help you receive. All the workers here actually know how to use the products they sell. Not only that but they will educate you how to use the things they sell. Try finding that at Lowe's. The store is smaller so they don't have everything but I'm always amazed because they have what I need. A neighborhood shop where people have knowledge is a great local asset to have when looking to make repairs or when building a project.

We decided to make a fairly large investment in our home by replacing most of the first floor with…read morevinyl plank flooring. Since we were going to install the flooring ourselves we decided to avoid the big box stores and work with a locally owned company instead. We were not disappointed. Our sales person, Rob, was extremely knowledgeable because he has years of experience actually putting in various types of flooring. They had a large selection to choose from and let us take several samples home. We chose a very high-quality floor since we have two large dogs. We compared their pricing with a couple other places and it was competitive. Rob was very helpful during the installation as well. I called him a few times for advice. So glad we decided to purchase from Factory Tile in South Bend.

From the owner: We can't be beat for everything under your feet!…read more Factory Tile Inc. Is your stop for all things in the home. We carry Shaw, Mohawk Color Center Elite, as well as many more brands of tile. We also cary a wide variety of hardwood flooring. Please come visit our showroom to see our wide selection items for the inside of your home. Monday and Thursday we are opened late for your convienience. Come see us today!

Moving up a star for consistetly good , friendly service. Ive been a customer since the 90s and…read morehave never been disappointed. Great local business.

Reached out to many companies for blinds with little to no response. Called C.E. Lee and they came…read moreto my house within 30 minutes. Measured and had an estimate very quickly. They are very busy so took a little longer (not much) to get installed. SO worth it. They are beautiful and the installation was seamless. Would highly recommend. Will be using in the future for additional blinds.

He was first very nice and took care of my need to have keys made. That is why I appreciate…read moreshopping the smaller hardware stores. No searching for help in a huge hardware.

I have always had great service when it was owned by Hills and then it really seemed to go…read moredownhill. My most recent experience was with Brandon. I found him to be very rude and condescending without any knowledge/concern for customer service. I contacted corporate and have yet to get a call back. Oh well, no more big purchases then. Their loss!

Owner is a veteran and 100 % committed to his community. Neighborhood treasure. Great local…read morebusiness.

Best family owned and operated hardware store in the area! The owner knows his stuff, is friendly,…read moreand always willing to help understand your project to help you obtain the correct supplies!

This company provides top quality service, understands how concrete needs to be done so that it…read morewon't crack, and takes care of their customers. They say that they just upgraded their processes and the proof is in what they do! They aren't cheap, but they aren't the most expensive either. And when you are looking at having a commercial parking lot installed, that counts.

From the owner: JW provides ready-mix, concrete, excavating and septic installs for the Osceola, Indiana area.read more

Experience was not very good. Purchased flooring, had to confirm size since signage was not clear…read more Once product was at store, rented a van to pick up. Didn't want delivery. Store then proceeded to load our product on delivery truck. Blaming a name on why it was loaded with another order. Hello did you ever here of checks and balances. So they verbally said they would reenburse cost for van, then truck driver blamed manager, sales person didn't know anything and in the dispute with credit card company, the store lied by saying they helped unload product into garage. Yeah, how about unloaded in middle of driveway per corporate rules...lol lie lie lie lie. I wouldn't buy a nail from this company again. Horrible communications. All they had to do it call, admit to an error and let us know that it would be delivered the day before we paid for rental, drove to South Bend only to be told its not here. Stick around its on the way..hello pay up and admit someone screwed up. Be a real company and not hide things.

The store and the installation were fantastic to work with. The product however was horrible. I…read morespent alot of money on some real hardwood flooring. Ordered in late June hoping for a September install. The wood I selected was backordered. By August - still backordered. By September it was clear I had to choose another wood. Joe the store manager had a recommendation - found the quantity of wood I needed in stock. Contacted another store where I was going to be for a few days to get me a sample. I switched over and the wood was delivered to my house in early October to sit and acclimate. Day 1 of install...all of my old flooring was ripped out but as they started the install process - everything fell apart - thankful for Kevin the install lead who identified quickly that there was a milling problem on the larger boards so the project had to be stopped. It was now October 25 and my house had been in chaos for 3 weeks with 1100 square feet of boxes all over the upstairs along with moving out all of my clothing and decorative items to facilitate the installation. It was only supposed to be a week's worth of work. When the job stopped, the store was able to find more wood from a different lot and get that to the shop quickly. It was checked for measurements to ensure we didn't have the same milling problem then more wood was delivered the first week of November. It too had to sit for 3 weeks so now I'm living in chaos for 6 weeks. Had to cancel both a Thanksgiving event at my house and then a Christmas Party because installers couldn't come back until the first week of December. Ultimately had to cancel a business trip as well. Started that install only to find terrible finish quality. Boards with horrible rough spots. Boards with failure in the black wire brushing distress process. This caused significant challenges for me (who had to inspect every board and determine if it could be used as is or it had to be cut on one end or another) and for the installers who had much more labor than should have been required because of the poor quality wood. In the end, we ran out of usable wood and one of my rooms couldn't be finished. The store had to order a 3rd round which also had to sit for 3 weeks. We finally finished the installation after Christmas. If you have never lived with your house fully torn up for 2 months and missed your favorite holiday - because no Christmas decorations were able to be put up because no floor and furniture everywhere but where it should be - you won't understand how painful this project was. In the end, I would give my install team a solid 5 stars. I would give Joe from the store a solid 4 stars. I would give LL Flooring product a 2 star rating at best.