Having to make the choice to euthanize a pet is never easy. Today I had to choose that for 2 of my dogs. In addition to going above and beyond in their treatment, the staff and vets were gentle and caring and genuine in their sadness when we made the difficult decisions, and that to me is worth the world. Thank you so much to Dr. Barefoot for so being genuinely involved and concerned, both for the dogs and for me. I have never had a better experience consistently with a vet office and would recommend them 100/100 read more

Sadly, Wednesday before Thanksgiving my baby passed away. At home we noticed she wouldn't stand up and her breathing was becoming more and more shallow. I decided I had to take her to a clinic because I didn't want her to suffer if that is what was happening. She had stopped barking or whining so there was no telling. The Johnston Animal Hospital was the closest option for me but I knew that on the drive there was a possibility my baby wouldn't make it. When I arrived with my mother and our dog the treatment we received was cold and it almost felt like they were looking at us as beggars. After we were taken into one of the check up rooms a nurse, and both Vets stepped inside. One of the them, the youngest, didn't say much, checked her heartbeat and touched her and without any empathy just looked at me and said "She's dead." That was all, no sorry for your loss, no trying to empathize with the client. I went on to ask about next steps, and cremation, because after pronouncing my dog dead they just stood there in silence not even giving me an option. They informed me that they could give me the names of places I could take her to. That they offered services but that they wouldn't be open Thursday or Friday. It gave me the feeling that they did not want to offer those services to me. When I stepped out to the check out office both doctors kept whispering to themselves and looking at us. When they left they didn't even say anything to us. While they didn't charge us anything their treatment was just horrible. And for the "services," if one can even call them that," I would not have paid a dime. I am a young Hispanic female and that day I hope that the treatment I received was not due to my appearance. I would never recommend this clinic to anyone and I hope that no one else has to have an experience like this, especially during a time filled with so much heartbreak. read more

We've been able to see pretty much everyone there. The level of care they give our dogs surpasses any expectations. They treat my dogs as their own and you can tell. The amount of time the vet spent explaining medicines and activities to me when I first brought my dog in was greatly appreciated. I fully recommend this vet!!! read more

I am a sucker for strays. A young female dog started showing signs of pregnancy after about three weeks of her rescue. I was grateful when Johnston Animal Hospital was able to get her in for a spay the day after I called for an appointment. When I called in the afternoon for a pickup time, I was told to pick her up the next morning and the price was $242. I asked several times if I could pay half at pick up and half in two weeks. I was told NO each time I asked. I arrived the next morning, gave the receptionist my check and silently waited for my dog to be returned to me. In a matter of minutes both doctors and a number of other staff entered the office area. I felt like I was being silently attacked. I stepped up to the counter to say something, and the older vet said something about them not accepting charges. It went on for a minute or so. I had already heard all of it on the phone the day before and since they already took my $242, I raised my hand in the "talk to the hand" sign. The older vet stepped closer to me, stuck his finger in my face and told me not to stick my finger in his face! They told me to leave their office and never come back. They said I should have taken the dog to the shelter. I stood there silently, very intimidated, since I'm a woman alone in my 60s being confronted by a group of people. I had already paid them so just wanted my dog. When they were finished I asked them if I could say my piece since I had to listen to theirs. I said at some point someone is going to have to answer God when He asks, Why didn't you help that older woman when I sent her to your office at Christmastime, when she was trying to help one of my lesser creatures. I said, you don't have to answer me but someone will have to answer that question truthfully. I then had to ask them at least 3 or 4 times to bring me my dog. By then I was physically shaking and stepped outside the door, with the doctor yelling we won't bring your dog out to you. It was a horrible experience and all because I simply asked if I could pay in two payments. All this time they already had my money. I walked back in to get Sugar when she was brought to lobby. After previously telling me never to come back, the two vets said she needs her stitches out in two weeks and "Merry Christmas". read more

Dr Rauton and his staff at the animal hospital and kennel are great. I've had pets for 30 years and this is the very best facility I have used. My dog gets great care and I feel very comfortable leaving him in the kennel. Dr Rauton is a great vet but is also practical. He will offer you all the options but doesn't try to push you into an expensive surgery or treatment that has little chance of succeeding. If you're looking for a vet you can trust, this one is for you. read more