I had started extensive dental work elsewhere that got put on hold once the pandemic hit and the…read morethree-year delay exacerbated my situation. Dr. Dan was patient and listened carefully to all of my concerns and what my desired outcome and expectations were and didn't try and upsell me into implants or veneers. There are a lot of good dentists in Wilmington with comparable expertise and experience. What differentiates a great dentist from a good dentist, in my opinion, is empathy and a genuine desire to improve the lives of their patients. Dr. Dan Phelps is a great dentist. His entire staff follows his lead and treats you with kindness and respect from your very first appointment. Crystal is amazing and will bend over backward to help you budget your costs and schedule your visits and still finds time to listen and make you feel part of their extended dental family. Every point of contact I had from the ever-vigilant Candy tirelessly fielding the phones to Bari, Stephanie, and Peter was exceptional. If anxiety has prevented you from having the best possible smile reach out and call them today. You will experience nothing but relief once you put yourself in the very capable hands of the team at Phelps Family Dentistry.

My family has been going to see Dr. Lisa and Dr. Dan Phelps for several years. They are great at…read morewhat they do! The staff is kind and welcoming. The office and exam rooms are clean, relaxing and up to date. I like that they play music. I've had good results with our regular cleanings, teeth whitening and occasional fillings and crowns.

I would highly recommend wonderful dentist and staff was out quickly. They were on time friendly…read moreand prices are very reasonable. Thank you for the great experience.

up to $11,000 to repair negligent work....still not done after 15 months.... For months I…read morecomplained about drainage from implant but he insisted it was nothing. implant fell out...needed a bone graft on jaw. when other dentist apologize but for what another dentist has done, you know its bad..... shame on otero...

This was my first visit to Southeast Smiles. I have gone to several dentist in Wilmington, but was…read morereferred to this office by a very dear friend after she also started getting care at this office and was very pleased. From reception, to the technician I interacted with, everyone was incredibly friendly and welcoming. I also appreciated that I was seen close to the scheduled time and never felt rushed. Once the technician brought me back, I went through a quick X-ray and was led into the exam room. The room was clean, organized and comfortable. Again, within minutes, the dental hygienist arrived and started her routine. I'm very particular about following up with dental care and exams. I floss and brush frequently, and take pride in my teeth. Nevertheless, this dental hygienist took her time, and was extremely detailed in checking the health of my teeth, and even better, she was meticulous with a very detailed cleaning! I can say that in all my years, she is most definitely the best Dental Hygienist I've ever had! Great job! Next, I was welcomed to the practice by a super down to earth and friendly dentist: Dr. Panchal. We went over any concerns and and oral history, and, of course, he studied all of the X-rays taken. He proceed with the oral exam. Dr. Panchal patiently explained his findings and discussed his recommendation, treatment plan, and timeline. I'm pleased to say that my first visit was above average! From professionalism, welcoming and very clean environment, detailed staff, everything was perfect! Dr. Panchal has a great personality and I can see how he sets a wonderful standard which staff fallows. His wit, and lack of pretense were great, and even better: his knowledge, his ability to put the patient at ease, and his communication skills were wonderful! So, if like many, you're nervous about going to the dentist, I strongly recommend that you give office a chance. They are fantastic and I think you'll be pleasantly surprised!!! Nice job, everybody! Wilma Alicea Visited 10/1/2025

They are the best, too bad my insurance dropped them. I'm having a hard time finding a dentist that…read morematches their cleanliness, professionalism, and kindness!!!

I just had my second cleaning appointment at Dr. Miles' office. Both times my experience has been…read morethe same: 1. A clean and comfy reception area where I feel like I am at a well loved home, where care was taken with the decor to give patients a relaxing and welcoming experience, not a feeling of being a product in an assembly line like at other dental practices. 2. A receptionist who smiled and made eye contact, politely asked the necessary information, and remained pleasant for duration-this is important because it is lacking at dental offices where front office employees often act as if patients were a chore. 3. A competent, thorough dental professional named Andrea, who did probably the best dental cleaning I have ever had. 4. Dr. Miles greeted me, checked work done, and even referred me to a dermatologist for treatment of a growth she noticed on my skin. I live at walking distance from two dental practices in the area. I was a patient at both. I prefer to drive 15 minutes to Dr. MIles' office. If anyone is going to invade my body by placing their fingers in my mouth, I need to feel that I can trust that person. I trust Dr. Miles and her team.

DO NOT GO to this dentist whatever you do. I had been a patient of Dr. Miles since 2016, I trusted…read moreher and she has completely destroyed my mouth. Not to mention I am in my 20's and have a lot of life to go in my teeth. In 2024/2025 she had told me I had some very small cavities starting and she recommended fillings to prevent any worsening. Since those fillings I have had nothing but issues. Not only did she crack my teeth she caused extreme sensitivity and I am now up to $8,000 worth of dental work done to fix her mistakes. She knew she messed up and tried to have her daughter fix her mistakes but not even that could do it! She cracked my teeth when doing the fillings and then sent me home. I then noticed and called and told her what she did. She supposedly "fixed" them but can confirm that did not happen based on a second opinion. She did poor fillings and I am still having to have hers removed and fixed. Not to mention she completely messed up the crown of my implant creating a large food gap. Most dentist would redo the crown until it's right but not her I was told "you'll just always have to have floss" EVERY piece of work she has done I am having to have fixed. I am having to have a new crown made and placed on my implant because hers was horrible, I am having to have all her fillings removed and replaced because it's "terrible" work. Having to have my bite fixed because of her TERRIBLE TERRIBLE WORK! I went back several times telling her something was wrong but was always brushed under the rug and told to use sensitive toothpaste. Turns out shes just a horrible doctor and doesn't want to fix her mistakes. She messed my mouth up so bad she couldn't even fix it. Save yourself the trouble and go elsewhere! I've been having to have her mistakes fixed since I left this practice and I'm still dealing with issues she created. Leave while you can because you will end up paying for it in the long run. When she retires you will be having to have your mouth fixed! Horrible dentistry work clearly she had no idea what she was doing

I have seen Dr R. Butler approximately 4 times since Florence, & he is amazing. His staff is also…read morevery compassionate and comforting. I T-totally recommend his office and services.

He really is as good as it gets! The best dentist I've ever been to, and I have been to over 20…read moredentist, not including the dentist I've taken my children to. He is amazing. There aren't any dentist left with the bedside demeanor like his. All of his staff were so kind and knowledgeable too. There was no judgment or condescending tones to deal with, even when he told me "no" to something, he was nice and he was professional without being detached. I didn't have to wait long for my consultation (about 2 weeks) and the office was clean and stylish. The whole staff pride themselves of giving patients the care they would want. I didn't think he could be so personable and have beautiful work too. I was wrong. The root canal and building up of my tooth with filling was absolutely beautiful. When he gave me a numbing shot, I didn't even feel it. He talked to me throughout the procedure and he made sure I was ok, and not in any pain. I cant wait to see my smile when he is done. I have only had two appointments, but I did have a root canal, and I don't usually, if ever, do reviews, but I want anyone who NEEDS a GOOD dentist, for you or your child, anyone tired of being talked down to or hurt at the dentist, anyone who deals with major anxiety when going to the dentist, I want them to know that there IS a dentist in Wilmington, NC that can help you and the experience will NOT be awful, it will actually be a good one. He helps people. His staff help him help people. He and his staff made me feel comfortable and I finally feel like there is a chance to have the work done that I need and make my smile beautiful again and be treated kindly while that happens. I would still be searching for a quality dentist if I hadn't found him and took a chance and I AM sooooo glad I did. He is, by far, the best dentist in this whole area.

Dr. Bush is excellent. His staff is courteous and professional. Sheryl and Jennifer explained…read moreeverything to me. Terri even helped me into the office, as I have 2 broken ankles and a dislocated shoulder. They were all so accommodating and kind! Thank you! Paula Peterson,BSN (registered Nurse)

I have been their patient for over 20 years. I mainly see Dr. Brent Bush. I would highly recommend…read morethis practice. They really care. I have had dental trauma and dentist trauma when I was younger. Dr. Bush and his wonderful staff are awesome. From the first time I met them, I felt comfortable, listened to and truly cared for. Dr. Bush is excellent for "thinking outside the box". I have unique oral issues. Nothing is too odd or unique for him to help. I would highly recommend this practice.

The whole staff truly went above and beyond. They took me right away, ruled out expensive options…read moreand I left with a whiter, larger, adult-looking baby tooth that had a small cavity. He also gave me antibiotics for an ear infection I mistook as a toothache. Great team that actually cared about me. I haven't felt that way about a dentist in years. 10 stars. No notes!

Fantastic staff, got me in quick and took care of me after another dentist failed. would recommend…read moreto anyone and will definitely be back!

As stated in a previous review, these folks have (gradually) taken the fear of "the chair" from me…read more I will NOT say that I look forward to going to the dentist, but at least my heart rate is within normal limits when I do. Myra (the hygenist that I see) is incredibly thorough yet has a soft touch that does help me relax (somewhat) under her ministrations and Dr. Winneberger (I wonder if he ever did win a burger?) is one of the best dentists I have ever had. The entire staff here are welcoming and friendly; I cannot recommend them strongly enough...especially for those who have seen the movie "Marathon Man."

Love my dentist! I look forward to my visits. Staff are friendly and thorough…read more I get my teeth cleaned about 3-4 times a year to keep my teeth healthy.