My daughter is a patient here, so I called for an appointment, as I had a suspicious spot on my…read morearm. They got me in the next day and the staff was super friendly and helpful. They are doing a great job of social distancing, cleanliness, etc. during this pandemic. I was taken back quickly and Dr. Van Meter was great! Super friendly and thorough. He put my mind at ease very quickly and took a lot of time inspecting certain spots and then dealt with them accordingly. Really happy with the visit and the result. I would highly recommend this office.

Today I met with Dr. Volker for the first time. I have to say A+ all the way. He talked me through…read morethings in a way I could understand and let me know what to expect when removing my troubled spot. I will definitely see him again, if the situation arises. Thank you for taking such good care of me.

Wanted to make an appointment regarding skin condition and said i wanted to see another…read moredermatologist and establish care .. they said they don't do second opinions

Tattoo removal sucks, but it sucks way less here! The staff is very kind and they make the process…read moreas pleasant/tolerable as possible. I've done seven sessions so far on a pretty large back tattoo. My goal is to fade it enough to cover it nicely. It's fading really well! Tattoo removal is pricey but there's no getting around that wherever you go for the service. The atmosphere, attentiveness, and professionalism is five stars :)

Dr. Volker is outstanding! He took the time to explain my condition and I left there feeling so…read morepleased with his conclusions and patience!

I had my first appointment with Dr. Volker a couple of weeks ago. He was incredible! He was very…read moredetailed in his explanation of things; very professional; very down to earth. I had to change dermatology practices due to a change in insurance. Dr. Volker is so much more comprehensive in his skin checks. I am so happy with my decision in choosing this practice and Dr. Volker.

Took my son for hives; PA treated him with fungal meds for months that didn't work. I bought OTC…read moreallergy med with hives; boom gone. Not feeling confident in the PA there. Doc seems to be good.

I think Dr. Meghan Mitchell means well, but I did not have a good experience here. The staff openly…read morecomplained about having to see more patients right in front of me, even pointing to me as I sat in the waiting area before and about 20 minutes after my appointment. When I did see the doctor, she looked so exhausted and frazzled that I didn't feel comfortable expressing my concerns. I felt like I had wasted her and her staff's time by going there. I probably wouldn't go back, even if I had serious concerns about my health.

I was shocked at all the negative reviews, so I read through a few and noticed some common…read morecomplaints so I thought I'd share my experience as it related to them: 1. Asking for a credit card to keep on file. I had no problem with this. They are providing a service for you and expect charges to be covered. Life isn't free. If you are generally concerned, call your insurance company and see what is covered first before going to the appointment. 2. Quick appointments - When is this a bad thing? I was shocked at how quick my annual once over was and I was glad! I did think it was quite thorough, however. My whole body was looked over and freckles/moles they wanted to keep an eye on were noticed. 3. Pushing cosmetic services - none were offered to me and I was kind of bummed, because I had marked in my paperwork I was interested in laser treatment and had mentioned to the assistant that I had a freckle I would like removed. I was never asked about these things and I was just so happy to be out of there fast and head back to my growing inbox at work that I figured I could call in another time. Everyone was super friendly from the receptionist to the dermatologist and her assistant. I'll definitely be back because it's so quick and easy. Despite the busy waiting room, I was seen at 9:02 for a 9:00AM appointment. That's rare!

I am extremely frustrated and disappointed with my experience at this office, which I chose…read morespecifically because of its amazing reviews and my interest in trying CoolSculpting. I have never been to this office before and was a new customer. At no point during my initial consultation or booking was I informed that my down payment was non-refundable. This is a critical piece of information that should have been clearly communicated to me verbally before I ever put down over $2,000. Instead, I only discovered this after I called for a refund and was told it was on my consultation form without anyone flagging that clause to me. After the consultation and appointment booking, I decided not to move forward with the procedure and called to cancel. I asked directly how I would be refunded. Instead of getting an answer, I was told someone would call me back. That call never came, and I had to follow up myself the next day just to get any information. When I finally spoke with someone, I was told that my $2,000+ down payment is non-refundable, but that they would "make an exception" and refund half -- leaving the other half sitting on my account for future visits I never asked for and have no intention of using - let's remember I have NEVER been to this office or have used any of their services. Let me be clear: I am not doing this procedure. I don't want a credit. I want my money back. Being told I'm "not really losing money" because it's parked on an account for a service I no longer want is not a solution -- it's a way of avoiding a refund I'm rightfully owed. I came in based on strong reviews and left feeling like transparency was the last priority. Communication failures on your end -- not sharing refund policies upfront and failing to return a promised phone call -- should not result in me losing $1,000. This entire situation has left me with zero trust in this office, and I have no interest in ever returning and honestly have no idea how this practice has almost 5 stars on Google with their very shady practices.

Diane Ford is a caring, empathetic doctor. The staff is friendly and professional. I always feel…read morelike Dr. Ford will give me the time I need to discuss a skin lesion or a procedure I might need. It's a partnership. I have been very satisfied working with her for many years.

Beware when asked to leave a $100 deposit for a cosmetic procedure. I was told it was requested to…read moreuse if you cancelled your procedure the sand day or no showed. I get that and agree. I called three days in advance to cancel and asked for my deposit back due to circumstances that cause me to not move forward with procedures. I was told that cosmetic deposits are not refundable. Hmmm...than be sure you disclose your policy to your customers. I've just lost $100 as I will not give any more money to a practice that doesn't provide clear information on their services.