I have been with Dr. Rohrer and cosmetician Ann for several years, and I have always been very pleased with the results I have gotten from their treatment. They are very professional and work together well as a team. They give good advice and take a lot of time to find the best treatment for you. I highly recommend them, and their prices are better than anywhere else read more

Thank you Crystal Lume medical spa for keeping me looking young & fresh . I highly recommend them. You won't regret going here ! They listen to your needs and desires and make them come to life . Very reasonable pricing too. 5 stars ! read more

I won't go anywhere else for Botox and fillers ! They have the best prices around ! Ann is so attentive to details , and listens to what results I'm looking for . I look 10 years younger thanks to Crystal Lume medical spa! Highly recommended! I would give 10 stars if I could!!!!!!! read more

Wonderful med spa! The lady in charge is extremely informative, carefully explaining the procedures she performs in a lot of detail, and showing examples of before and after photos of past clients so you know what to expect. She's very friendly and personable as well, and will recomment products for you based on your skin's needs (but isn't pushy at all, either). I came here for a SilkPeel, which was fantastic. I left with smooth skin and a pumpkin mask that's been working wonders on my face. She even performed extractions and provided a mask for me while I sat there for no extra cost. I really recommend this place. She does all sorts of other treatments and prices are great! read more

Crystal Lume Medical Spa - Medical Spas Near Me - Frederick, Maryland

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Great electrolysis treatment from Unchol, highly experienced cosmetician with medical background and knowledge. A great personality leading to enjoyable treatment sessions. Highly recommend! read more

I've been seeing Ann for hair removal treatments, and she not only does great work but also keeps it lively and helps the time go by quickly with her good humor and storytelling. I highly recommend read more

Not one star, ZERO STARS. I scheduled an appointment a week ahead. I received 2 notifications that my appointment was rescheduled. The office was rescheduling me, without my approval. This was definitely a red flag. On the morning of my appointment, it was changed again. I called the office, the woman who answered had a very heavy accent and was a total B**** I said to her do not change my appointment. She refused. And when I asked for my refund. She refused ! Total SCAM. read more

Love this place ! Doctor did very good job and I am very happy with the results!They are both very nice and friendly and they have very good prices! I'll be definitely back ! read more

Always a Pleasure working with Annand Dr. Roy! The team make me feel so comfortable and make suggestions on how to look 10 years younger! Best prices in town! I go back for more and more, They have me LOOKING good! read more

If I could give this place zero stars, I would! First of all, the place doesn't look like a spa - as others have already mentioned. When I got there, she made me wait for 25 minutes while she was attending to another patient. I didn't say anything about it. When she finally got to me, I told her I have another appointment an hour later. She told me that she that I shouldn't have scheduled another appointment. She also said that I was obligated to listen to her talk about her products since Groupon gets the money (and not them!). I sat there listening to her patiently for the next 10 minutes. At last, I told her that I'm getting late. In the end, I left without getting the treatment. Hated the experience and the ambience! read more

I had a really great experience here. I was alittle uneasy as I just bought a Groupon coupon. I had a horrible experience recently, but dr rohrer was a breath of fresh air. Really honest and explained all the products well. He made me feel very comfortable. My forehead and crows feet look so smooth. They took 10 years off of my face! I will be a repeat customer!!! Thank you again! read more

I was a little apprehensive about the location since you drive up and it's like "ummm..." but once I got into the place and into the suite it was really nice. Anne was funny and very informative. Love the doc! Great guy! Love that it's convenient, I can make an appt online and the results are great plus the price is awesome! I foresee myself getting more treatments here! Thank You! read more

Doctor Rohrer and Ann are very professional, extremely knowledgeable, they make you feel comfortable, and give you honest individual advice. The results that they achieved for me far outweighed my expectation and I couldn't be more pleased. I will continue going to Crystal Lume Spa to receive exceptional care. read more

There is absolutely no reason to choose this place over Frederick Dermatology Associates; they aren't even board certified and the services they offer as well as their technique leaves much to be desired. After receiving a botched procedure with semi-permanent filler that has altered my facial contour for the worst (having been injected into certain areas without my consent), i've been in emotional distress while trying to offset the damage done with other, less invasive procedures, although it may very well be in vain. Avoid this place altogether. read more

This office was clean and colorful. The doctor was very nice and professional. Took his time to evaluate.

Can't say enough good things! Went here today for my first peel, and Ann was absolutely wonderful. You can tell she loves her job, and is excited to help you view the areas you think might need some help (she takes pictures so you can see everything up close), then recommends many different ways to go about addressing things. She is very knowledgeable about different skin types, realistic-looking outcomes, and what works best given what you hope to accomplish. She even shows you before and after pictures of results from different treatment options, then works with you to come up with a plan of what you would like to try. No pressure sales, either. If you want a place that knows about skin care, and wants to help you look fabulous at a great price, go here! And to address other Yelper's concerns... yes, this place looks like a doctor's office (because it is one), as does every other medical spa I've been to. I booked my appointment online, did not have to wait at all, and everyone was very professional. Am going back soon! read more

Don't even know where to start on this! Suffice it to say I don't enjoy writing scathing reviews but this was a BAD experience. The only thing that came out unscathed (and looking okay) was our skin. I saw the one review here, bought two silk peel Groupons, and brought my hard-working mom as a "treat". Such a bad call! The office is an office, not a spa. It looks nothing like a spa. It's crowded, poorly decorated, messy, and not relaxing by any means. It's really a side hallway to a doctor's office (they share the building). When we got there the lady spent almost 20 minutes showing us before and afters of facelifts and fat removal, which we clearly were not interested in. She doesn't speak clear English, which also made things confusing. Bad turned to worse when my mom was having her faced washed over a sink (like a sink sink - the lady was holding her neck with one hand and scrubbing her face with the other - not making this up!) and she asked "should I take off my earrings?" The lady said "no, no, it okay". Two seconds later one of them was down the sink. My parents don't have a lot of money. Those were my mom's "diamonds" to her, some hand-blown glass earrings my dad got her from Arizona. She has only cried two times I can remember: at my wedding and at my son's birth. She was tearing up. The lady could have made things better with compassion or an apology but all she said was "oh, that too bad" and kept scrubbing mom's face. I went to the dr's office next door to ask if there was a maintenance worker who could help see if it was stuck in the pipe. They were much nicer, and taped a sign on the sink and said to wait for the woman's husband, who was out running errands and very handy. The sign was taped and not two minutes later the lady walked out of the room mom was in getting her peel and said "what?? why you do that?!" I explained and she was VERY frustrated. She handed me a towel (the one I had put in the bottom of the sink to stop more water from going down the drain - not making this up!!!) and the SAME SCRUBBY she used on mom's face (yes, it's my mom, but that is NOT sanitary) and directed me to the DOCTOR'S OFFICE BATHROOM. Our facial's themselves were not bad, just a little rough, but the experience worsened... When mom was asked to lay on the table for her facial there was no protective covering (dr's office type table) which is also a health violation. She requested some paper to be put down and the woman begrudgingly did so. When I was in there she abruptly told me she had another patient and left mid-treatment (my mom and I had a 4 and 430?? confused as this second patient came at 430...) and didn't return for some time. When her husband got there he was SO nice (the one bright point, although she had already informed me "my husband, he is too kind, he cares about patients but not about money" - he said of course we would retrieve it and then drove a half hour and back to and from his house for tools to take the pipe apart. Mom and I, meanwhile, were directed to the empty doctor's office to wait, because "they were closed". We wound up having to leave before he got back because my son needed to be put to bed, but left our phone numbers. I had to call myself an hour and a half later. This is where it gets very sketchy: Me: "Hi, I was wondering if you found the earring?" Lady: "No, we no find it. Too much water. Goodbye" (hangs up) Me: (call back) "May I speak with your husband?" Lady: "No, he not here". (hangs up) Two minutes later... Lady calls back and says "actually, he just tell me he find it. You pick up tomorrow, 10am sharp, no afternoon." (hangs up) W...T...F?? (pardon me but REALLY?) Would not recommend, will not go back, and that earring had better be there tomorrow when I show up at 10am. Sharp. AMENDMENT: this morning my mom noticed that the small scratch on her chin from the procedure was infected. so I guess even that part of the "good" of the experience is out the window, now. read more

Ann and Alan are miracle workers! I have used other medical spas since 2006, for my Botox and filler needs, but this is the first time all my problem lines were eliminated, and it looks so natural. I will NEVER go anywhere else. Ann and Alan are beautiful people. read more

I purchased a Groupon for laser hair removal treatments here and have had no trouble using the deal at all. Ann is very flexible with appointments and has always accomodated my requested times. I've had laser treatments before and always ended up with very irritated red skin afterwards, but not here. My skin barely looks like it's been treated with a laser at all, although the results indicate it surely has. Ann is a bubbly, friendly lady and I have had excellent results here, even after the very first treatment! 5 treatments later, I couldn't be more pleased. read more

I have been going so Dr Rohrer for over ten years. He has the best knowledge n the best bedside manner. He is the best n I trust him with any care I need even cosmetic. read more

Would not recommend this place to anyone . Ann is so UNPROFESSIONAL , I bought a Groupon for Botox . They put the Botox in the wrong places so instead of looking refreshed, I got a tired look.. Droopy eyelids. So I called her up and told her about this . Her response was SORRY you paid half price and also said we will see you next time . Then she HUNG UP ON ME . Really ? I won't go back to anybody that doesn't back up there work. Really ! this is how someone runs a business. So then she text me back and said you can come back and we will look at it. I ask her are you going to charge me again? . Yes she said you only paid half the price . Of course I was not going back and went to a reliable Dermatologist in Frederick that could not fix the problem . So I paid money for this and didn't get the right results. She might be cheap but you only get what you pay for. Very Very unhappy on how she treated me . I am 50 years old and never ever had a experience like this before. I would not recommend her to anyone . e Never would recommend this place to anyone . read more

I have had a few Botox treatments with Dr Rohrer at this center. Each time I have had a excellent experience. Not only was I extremely happy with my Botox results but, I was also very pleased with Dr Rohrer. I found him to be professional, friendly, informative, experienced and very patient. read more

Great first visit-doctor was very gentle and thorough along with Ann who laid out all of the options available and made some helpful suggestions. I'm happy I decided to give this place a try. I will definitely be back and I really like their flexible hours. read more

I purchased a Groupon for laser hair removal treatments at this establishment. I called to schedule my first appointment, and that began the most unprofessional and rude interaction I have ever had. When I explained that I have a Groupon and would like to get started with my appointments, the woman said "No you don't". After explaining to her that I am looking at my voucher, she explained that there is no way it is possible and it has expired. I read the expiration date (in 6 months from now) and she started yelling at me. Yup, must be my fault. She said that she would not honor the Groupon and it is wrong. She told me I had to call Groupon because she is not going to have anything to do with me. THEN SHE HUNG UP THE PHONE ON ME. Reading other reviews, this appears to be a common trend. If she wasn't so rude, maybe I would try the spa without a groupon...now, absolutely no way...EVER. So, as for the service, I actually never stepped foot in the "spa", but for my 2 minute phone call, it was ridiculous, I am VERY glad that things did not work out. On the bright side, the lovely lady working at Groupon refunded my money no questions asked and was very apologetic about my run-in with Crystal Lume Medical Spa. read more

I am a repeat customer and every time I walk out the office I am so very happy. Just had a tattoo removed and it was quick, easy and hopefully taken care of in one session! Love Crystal Lume Med Spa! read more

After reading the one negative review about Crystal Lume, I was hesitant on getting my Silk Peels here but I did anyway. I'm so glad I did because It was wonderful! Ann is so great! I could see immediate results after the first silk peel, and after the three treatments were over there was a drastic difference! My skin is smooth, looking ten times healthier and better than it did before. I even bought the pumpkin mask that she puts on after the treatment, I use it every other day and it has greatly helped smooth out my skin. I plan on gong back to Ann in a few months for a VI Peel. read more

I love this place! Ann really cares about her clients. She takes her time to explain everything and is very knowledgeable in her field. She makes you feel at home and relaxed which makes it all a wonderful experience.The Spa itself is private and very clean. I have been there a couple of times for different things including fillers. Do your research about these procedures and don't trust just anyone. It's your body that you are altering and you really want someone like Ann who has a great deal of experiance and knowledge to perform these kinds of services. read more

I had some procedures done at Crystal Lume by Dr. Rohrer. He is very professional and extremely polite and friendly. The services I had are looking very nice and I would recommend anyone giving them a try. I will say that the atmosphere is not quite the same as other spas, and yes Ann, the woman who works there, is Korean and a bit abrupt. And the spa reflects her personality. However, they both are extremely well trained in the services provided, the equipment is state of the art, and no where else will you receive the prices you receive there. One more thing is this. I have known both Dr. Rohrer and Ann for a long time and both of them are all heart. Sometimes you have to break through the shell to find the true heart. I understand there are some stereotypes involved, and Ann is tough on the outside but is a warm and caring person and would do anything for her clientele. I am holding back 1 star because I do think she needs to work on her first impression, even though I know she is a wonderful person. Alan gave me the best treatments I could ask for, with Ann nearby. No where else will you get the attention and thorough treatments for the price at Crystal Lume. Please give them a try :) read more