Dr. Gagnon did both of my cataracts a month apart. I just had my second one done last Tuesday. I…read morewoke up this morning and found That I did not need my glasses anymore to read! I was so excited. I am 69 and I can see like a young person. Thank you, Dr Gagnon, for your steady hands and your smiling face, and for taking the best care of me! You really know your stuff. And you have a lovely staff, too.

Exceptional place to see an eye doctor…read more Dr. Huang was excellent in helping treat my eye infection and I am back to normal now. Thanks for the exceptional help and service.

Disappointed by Office and Billing Practices - Despite an Excellent Doctor…read more I want to start by saying that Dr. Melissa Moore was absolutely fantastic--thorough, kind, and clearly excellent at what she does. I was genuinely planning to bring my whole family here despite the office not accepting our insurance, simply because of how impressed I was with her care. Unfortunately, the rest of the experience has been frustrating and disheartening. I made it very clear from the beginning that I understood my insurance wasn't accepted and asked the front office to just charge me whatever was necessary. Despite this, I was billed incorrectly not once, not twice, but three separate times--and I paid each time in good faith, trusting it was finally resolved. Then, months later, I received yet another bill in the mail for residual charges. At this point, it feels disorganized and frankly a bit exploitative. It's really disappointing to have such a positive clinical experience ruined by administrative mishandling. As much as I appreciated Dr. Moore's care, I won't be returning--and I won't be bringing my family either. This kind of billing confusion and delayed surprise charges is unacceptable.

Murrieta Optometry is the best place around. Dr. Kamena is great optometrist and the other doctors…read moreare equally as good. The staff is talented and multilingual. They've helped me with my family's vision for decades. They are reasonably priced and have all kinds of quality frames. I moved away and I still drive an hour each way. it's worth it.

My husband was dismissed by Kaiser and it really didn't sit well with us so we decided to make an…read moreappt to have his eye mapped/scanned here and see what was going on. They were awesome. Did the scan and found a retinal tear. Turns out doing that put the heat on Kaiser, he had to have a procedure that had he not would have permanently effected his vision. THANK YOU SO MUCH FOR GETTING US IN and helping us that day.

Very kind and caring environment. Lots of staff around, everyone seems very friendly. I was helped…read moreby Dawn to get some glasses ordered after i was seen by dr. Kuntz. Both were super helpful, I'd definitely recommend checking them out. Medi-cal excepted. Only "con" is that appointments are so booked out far in advance, and my glasses are expected 6-8 weeks (based on insurance).

I came to this clinic because of Dr. Lee, a glaucoma specialist who was seeing patients in Palo…read moreAlto. He told me there was a clinic closer to me. He's a very good doctor, and I'm sorry he's no longer at this clinic. The staff is very friendly and attentive, and I'm happy to be here.

1st time meet Dr Wenshin Lee for eye exam and to establish care, Dr Lee was very friendly, caring…read moreand awesome detailed. Yes, I recommended Byers Eye Institute in Livermore.

I've been a patient of Dr. Gagnon for 3 years. My ophthalmologist referred me to his care after a…read morequestionable outcome from cataract surgery. His office is amazing, they are thorough and efficient. I trust Dr. Gagnon and so respect his dedication to his profession in caring for patients around the world, donating his time.

My 85 year old mother had an appointment with Dr. Gagnon. That's was fine except for a 30 minute…read moredelay. However, the receptionist lacked customer service 'skills'. Be kind to the elderly, they have deserved that at the very least.

Meeting Dr Zheng Chen 1st time, check-in person was nice, clean & comfortable waiting room, super…read moreprofessional dr's assistant friendly & skilled. Dr Chen was awesome detailed, she carefully listen concerns, done well exams, explained all informations to the point can be fully understand. I sure will continue my eye care at the "Byers Eye Institute In Livermore", also 100% recommended Dr Zheng Chen & this facilities.

Great. They really helped me with my issue. Highly recommended. Great care associated with Stanfordread more

Overall 4.5 out of 5 stars..rounded up to 5. My mom has been going here for years and due to her…read moremedical conditions, I've been bringing her here to help her move around and get any instructions from the doctors. Anyways, the staff is always polite and friendly overall. Due to her mobility issues with a wheelchair getting into certain rooms or trying to get her to take the proper eye tests, sometimes can take longer to get her in there or for a room to accommodate her. Also, with how busy the office gets, wait time can be a huge issue. There have been times where we been in and out within 30 mins, other times when it's busy we have been there taking tests, getting her eyes dilated and so on for up to 3 hrs.

This is the only office that answers the calls personally.Thank you.Doctor Gagnon and all his…read moreassistants are very caring. Usha

They have a lot of different frames to choose from, with lots of very unique styles and colors…read more They offer a lot of different options for lenses, as well, including some new ones I haven't seen before at other offices. The spacious frames display area kind of doubles as the lobby, which made it a fun and cozy place to wait, especially with antsy kids. The staff is super friendly and smiley. The doctor is great with little kids. She explained everything clearly and was understanding of all of our concerns. Her office uses newer technology to get readings.

I really recommend Dr. Michelsen who took the time to answer all of my questions at my last appt…read more Optician Stephanie is the best and she goes above and beyond to help families especially when trying to find the right pair of glasses for little ones. Parking is easy as there is a parking lot out front. It's also in a good location close to downtown.