I highly recommend this company. Personnel have been friendly, knowledgeable and competent. Warranty has been honored, and installers have always thoroughly cleaned up. I especially appreciated Jeff Jones for refunding overestimated cost. I would never have known of this or expected the check, but this speaks volumes to the company's integrity and commitment to customer care. All the stars!!! read more

I recently had several windows replaced and am so pleased with the quality. The installer was so professional and polite. Working with Jones was a great experience from beginning to end! read more

Jones and Associates came a roofed my house, I used them because they done such an out standing job on covering my trim with steel siding so no more painting. Zac with Jones help me get the most out of my Allstate claim where they were wanting to not pay for Class 4 shingle I had installed before. They came in one day and reroofed my home and the crew done a out standing job again. read more

Jones & Associates get a five star for quality work. I highly recommend this company. The company is honest and does quality work. I got siding replaced in 2014 and each time I called them about a problem they have resolved the problem. I am glad that they finally do composition roofing because next time Odessa gets a hail storm and tears up my roof I plan on calling Jones & Associates to replace my roof. This company is the best. Ramona Tucker in Odessa TX. I got very competent contractors to do my siding. I don't know about the value of my windows, however the siding was top value. My siding still looks good. read more

They installed a new roof. The materials used were top quality. I received superior quality with a great price.

Shady business practices. Jones had an incompetent sub-contractor roof our house. The foreman was not on the job to supervise. At least keep the sidewalk to our front door free of debris. Getting in and out of our house was a hassle. I ended up stepping on a nail. Then I noticed the sheathing on the corners of the house were rotted. I had to tell them to repair it otherwise they would've shingled right over it. I asked if the rest of the sheathing looked good and of course they said yes. I shouldn't have taken their word. I inspected the final product and there are now several soft spots on the roof. You can see the warped wavy patterns on the roof. Jones also failed to repair our chimney even though our insurance covered and paid for it. I had to have a meeting with the owner, Jeff. We talked about it and he said it wasn't in their paperwork. I showed him my copy. USAA covered 5 sq ft of siding, trim, the flu cap, and chase cover. So, they send another guy out to do the repair and he does everything except replace the chase cover. I had to call AGAIN, to have them come out and replace the chase cover. In the end, Jeff Jones said he did it as a freebie for my troubles. FREEBIE? USAA paid for it to be repaired! Had I not inspected the work myself, they would have gotten away with the money intended for my chimney. Such a horrible experience. We will never work with them again. I do not recommend their services. read more

Jones & Associates - Roof - Roofing Near Me - Lubbock, Texas

Excellent customer service from start to finish. The company has 30+ year track record, and will stand behind their warranties. This kind of craftsmanship is very hard to find. Highly recommend!!!' read more

My husband and I moved into a rent house with Jones & Associates siding and windows and have been so pleased. We will definitely use them when we buy a house. The windows are high quality and the tilt in feature makes them so easy to clean, which is important with all the West TX dust. I hear great things from their actual customers about their customer service. read more

I received an estimate from this company for new windows, storm doors and exterior door. I called them to ask why they were approximately 3 to 4 times higher then the two(2) other estimates I received, I was told that the Owner will give me a call about the estimate. This company sell and install Simonton Windows the other Company install Pella. When you do your research it will indicate that Simonton sell a lower end vinyl window and Pella sells a mid to upper end vinyl window. So my questions: why would this company sell me a lower end vinyl window for such and out ragous? How many more customers have you ripped off? Just because a company has a good rating for customer satification, means you have the right to charge more for a low end product. The company Simonton rated well, because they fixed a problem their customer had and that customer was happy enough to give them a good rating. The Jones Boys on the other hand my not get that good rating when the customers find out what your doing. read more