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Quality Exteriors Home Improvements

3.8 (5 reviews)
Closed 8:00 am - 8:00 pm

Services - Quality Exteriors Home Improvements

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Texas Select Fencing - West Texas

Texas Select Fencing - West Texas

1.0
(1 review)

Very apologetic is the best I can say for these folks. They promised our custom swinging gates…read morewould be installed within two weeks. A month later, they delivered two gates that looked like they had been manufactured by a 12-year-old. All measurements were wrong, and worse, irregular, with vertical bars spaced unevenly and at slants so that some where 4" apart at the top and 8" apart at the bottom. Also, the materials were wrong, and the gate arch, which was supposed to be a single low bell curve meeting at the gate opening, was instead two bell curves, one per gate. The fabrication was horrible overall, sloppy would be too generous a description. When I refused the gates and pointed out all that was wrong, they apologized, saying they had used a recommended fabricator (the blame game began here). That was a Monday. They then promised they would have the gates completely rebuilt by a different fabricator, this time to spec, and have them installed by Friday, or possibly Saturday at latest. The following Tuesday (eight days later), I called to ask where my gates were. They were almost finished, I was told, and they would be delivered the next day, Wednesday, and installed then. At 11:11 a.m. Wednesday, they texted me to say they were outside. I went out to look a the gates. They appeared to be the exact same gates with the metal pickets disconnected and re-welded in a nearer to spec fashion, but the top arches were still wrong. It had now been over a month, and they still were simply apologizing (again) for t he poor quality re-fabrication. I told them to place a refund check for my $5410.00 (1/2 the total) down payment in my hand and take their gates and leave. They did. The refund (assuming their check doesn't bounce) is the only thing I can say they did promptly. If there were a NO STARS option, I would pick it. Use these newcomers to the industry at your own risk. They are awful.

The Glass Guru of Lubbock

The Glass Guru of Lubbock

5.0
(2 reviews)

We used Glass Guru to build a complicated shower enclosure for our recent primary bathroom remodel…read moreand they did an amazing job! They were extremely professional, the price was reasonable (considerably less than the next closest estimate), and the work was flawless. Our enclosure was ready at the promised time and promptly and expertly installed. We could not be happier. Glass Guru of Lubbock exceeded our expectations!

Be advised if you are in need of a professional company with great service, I honestly and most…read moredefinitely recommend utilizing Glass Guru. First of all upon contacting the company you will be greeted by Clay or Wendy and they will listen to your concerns and needs without walking over you and trying just to sell you something you don't need. Second, they will send out a representative in a short and timely manner to give you a estimate and observe and explain what they can do for you. NOTE: During this process they will listen to all your questions and WIll NOT attempt to just make another dollar off of you. FYI- I attempted to gain three estimates by three different companies with Glass Guru being one of them. The other two showed me a very poor experience by one showing up and asking me what the dimensions were and did not in my mind look like they should be earning my business. The other company didn't call back as they stated or show up to give me a proper estimate. Clay, with Glass Guru arrived and tackled the scenario right away and took many measurements and showed me, and made me feel comfortable that he knew exactly what to do for the job at hand. I highly recommend this company to each of you that need services professionally completed either in your residence or businesses. Clay and Wendy, I want to say thank you very much and may God Bless you throughout your business and life's. Y'all truly are the best and I wish y'all all the success in the future. I will be utilizing you again for all my needs that may pop up at anytime in the future. You get a five star rating out of five in my mind.

Quality Exteriors Home Improvements - windowsinstallation - Updated July 2026

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