Avoid the Wareham and Plymouth locations unless you want to be scammed for unnecessary repairs…read more I brought my 1998 Chevy Express conversion van in for a routine alignment. My trusted independent mechanic had just completely rebuilt the front end with brand-new inner/outer tie rods and stabilizer links. Crucially, my mechanic personally freed up all the camber and caster adjustment bolts beforehand so the alignment would be seamless. Wareham pulled a lazy "tow and go" and claimed they couldn't reach the bolts. Corporate stepped in and sent me to Plymouth, claiming they had the proper tools. Plymouth called me with a fabricated story. First, they claimed the adjustment bolts were frozen. When my mechanic called them out on that lie, they immediately shifted their story and claimed they could turn the bolts, but the upper control arm was "seized to the frame," refused to adjust, and would need to be cut off. They immediately tried to hit me up for a $1,200 quote for new upper control arms. Here is where they caught themselves in a massive lie: the control arms on this van are relatively new insurance replacements, and when they handed me the final alignment printout, the camber and caster numbers were completely different from when I drove in. Basic physics and suspension geometry dictate that if the alignment numbers changed, the control arm physically moved. They forced the adjustments even further into the red, threw my perfect toe spec completely out of alignment, and then tried to scare me into a massive, unnecessary $1,200 repair. I refused to pay a single dime, walked out with my van, and took my business to an honest independent shop. They rely on cookie-cutter corporate sales scripts to exploit people they assume don't know any better. If you go here, check your printouts carefully--their own data exposes their dishonesty. UPDATE: Regional Manager called me from Barnstable to address this review. Instead of investigating a documented safety issue or addressing the physical data proving the alignment numbers changed on the rack, he spent a two-minute phone call yelling at me, attempting to talk over me, and trying to bully me into removing my public feedback. He admitted that the camber and caster numbers moved, but claimed that a technician turning a wrench and changing the vehicle's geometry on a screen is just a "matter of opinion." He then tried to guilt-trip me by stating they spent five hours on my vehicle, ignoring the fact that they spent those five hours actively making the alignment worse to fabricate a twelve-hundred-dollar repair checklist. This company does not care about vehicle safety or mechanical reality; they only care about manipulating public metrics and protecting their store scores.

Thank You Sullivan tire. They have been a huge help with…read moreme in figuring out a vibration problem with my new Ford Maverick truck, where a Ford dealership would not. I would strongly recommend using Sullivan tire for all your car's maintenance needs !

I've been going to Chuck's Auto pretty much since they opened. Chuck is a nice guy who does good…read morework on the cars, and I've never seen him overcharge for anything. Sometimes I feel like we don't pay him enough! I know he's probably headed for retirement soon and when he does, we will sorely miss him.

Guy was my go to mechanic for as long as I've been driving. Then I noticed prices going up, which…read moreis understandable, but I couldn't shake this feeling I was getting ripped off. The last time I brought my vehicle to him, he didn't even service my vehicle, disconnected my check engine light, and charged me full price. New customers aren't welcome and loyal customers are disposable.

It's nice when you find a place that can do exactly what they say they will and makes it easy. They…read moreknow their stuff and I was really fortunate to get same day service. I would definitely use JDs again

Wonderful repair shop!! Really skillful, helpful technicians who are looking out for their…read morecustomers. We were on a family road trip when our power steering failed. We brought the car in in the morning and got a quick and helpful explanation and estimate. When the owner went to do the repair, he saved us a LOT of money by replacing just one rusted tube instead of the whole steering mechanism. The folks here are incredibly honest and very kind! We were lucky to get a same day repair for a very reasonable price. The steering works perfectly now--thank you so much! Highly recommend!!

AMAZING... these guys are honest and do great work. Funny…read moretoo. They are so swamped with work here that it takes some time to have your work done here. Plan leaving your car with them for a few days. Awesome guys. Trustworthy.

Donnie is great. Had a problem with the a/c in the car and he went above and beyond to let me know…read morewhat exactly was wrong. He also suggested getting a second opinion (just in case) and there are not many people who would do this. Will be taking my car back to him.

We've brought our cars to Spillane automotive for a couple of different issues and he's always…read morefriendly and professional. He's done brake work and replaced an alternator on another car and kept us in the loop throughout the process. His rates are very fair and if he doesn't do the work you need done, he's ready with a referral. I will not hesitate to bring our cars to him again..and again, and again.

Great work!! Clark.. Thank you for my oil change…read more. Trustworthy... second time getting work done. 5 star service Thank you Angie

Excellent service station. This review long overdue. This is my station of choice when heading to…read moreand from the Cape from Jersey. They are extremely friendly and helpful. On two occasions they helped me out of a bind. The first (a few years ago) they repaired my car and drove me back over the bridge to my house and repaired my car in a timely manner. The second was just about 3 weeks ago when I called them and advised them that I had an oil change in NJ an and drove 4 hours to the Cape and noticed my car was smoking. No oil cap! I was so lucky I didn't burn out my engine, a neighbor got me oil and cap. Ray and Oscar looked it over to make sure it was safe to drive back to Jersey. Go to Bay Village, Oscar and Ray are the best!

I brought a used vehicle to Lacasse to be looked at before I purchased it. Dale and the crew were…read moreinquisitive and kind. They put the car on the lift and plugged a top-end OBD code reader in. They discovered serious issues with the engine and exhaust, and could see that the dealer I was going to buy the vehicle from had erased codes. Because of Lacasse's attention to detail, I decided to walk away from a vehicle that would not have passed inspection. They are the definition of integrity.

These guys are so friendly and so thorough! It felt good to go to a car shop and immediately feel…read morethat they were just a good, down-home kind of place where they enjoy what they do and aren't there to give you any surprises. :)