Our experience replacing the downstairs heater and ventilation system was absolutely an A+++ with…read morethe repairmen!!!!

Our furnace went out on a Minus 7 degree night! When I called Thornton's emergency number at 6 AM,…read moreI got through to a live person who sent out a crew asap. They gave us some heaters to stay warm and replaced our very old furnace in ONE day! The technicians were hard workers, polite and knowledgeable! Best service ever and we love our new furnace. We highly recommend Thornton's!

How this company is still in business is a mystery. Not only does it take 1-2 weeks to even get a…read morescheduled appt with them, they never even bother to SHOW up for the appointment that took so long to get scheduled! Calls to their office are useless, as they claim "we can't reach our technician...we have no idea where they are/when they'll show up, ..." I'm so disgusted with their incompetence, disrespect for customers, and unreliability. After 10+ years of being treated like my business doesn't matter to Wilro, I'm done. I, for one, will not be disappointed in the least when this local business closes for good.

The service personal are terrific. The hourly charges reasonable. However the up charge for…read moresupplying a new water heater ... OUCH. We called to inquire on the price for the water heater and pointed out the exact model retails for hundreds of dollars less than the cost shown on our Wilro Plumbers bill. To no avail however ... poorer yes but the warm water is nice.

The best in service in my book. They came to our home the same day we called. Diagnostic was…read moreperfect as we needed a new facet. After we bought the new facet, we were scheduled one day out and the team were here on time, did the work efficiently and promptly. So excellent!

they are spendy!!! get an estimate and I got charged for things not needed. Fortunately I was…read morethere to see exactly what was done and how long it took.

I had Evans Plumbing come out and replace my main water line to my home. They required a 30%…read moredeposit before they could do any work. When they came out I gave them a check for $1,944.60. A few days later I got the remainder of my bill for $4,537.40 which I mailed in. About a month later I got a bill for $1,944.60 plus interest. To make a long story short, I called in several times to tell them I can see the check cleared my bank but they still said they couldn't find it. They said they will look into it but I never heard back from them but they kept sending me a bill with more interest. I had to call back several times see what's going on. The receptionist argued with me that it takes time to find the check (the check was deposited 3 months ago) and I called 21 days ago, gave them the check number for them to look into and never heard back (kept getting billed with interest). This last call they said they could see the check and it "should" be resolved. If this is the service you like then I'd say go for it.... Update: Evans Plumbing called me and apologized for the situation and told me the feedback/training they provided to their administration dept. I can appreciate a business that knows when their customer was not treated to their standards and is trying to learn and grow from their mistakes. I would gladly do business with Evans Plumbing in the future and would refer them to my friends and family.

Called about getting two toilets fixed. One would run unless you pulled up on the handle and the…read moreother wasn't holding enough water if sat idle for too long. Nothing that shouldn't be a easy fix. First time they came was 4 hours past the allotted time frame. Claimed they fixed it but it was apparent immediately after they left it was exactly the same as when they arrived. Call again to report that nothing was ever fixed. Never got a bill so assumed they dropped it since nothing got fixed. Only to receive a late notice to a bill that never came. Again call to tell them nothing was fixed and no bill was ever received. They agreed the first bill should be dropped and they'll send someone out again to try to fix the problem. This time they came and replaced parts, leave and again nothing works as it should. Same exact problem on both toilets. Call to tell them again nothing has been fixed to only get the answer "well you probably need new toilets". Evan's plumbing is great at showing up late, not fixing your minor issues, not sending invoices then threaten to send late invoices to collection. I wouldn't take a free toilet from these hoopleheads if they offered and should have had my lawyer pursue fraud claims against them.

I needed a ac/heater inspection and service for a pending sale and literally on the same day I…read morecalled they took care of it. Great service from friendly people, Thank you so much!

They don't know what they're doing, never use them, came four times couldn't figure out the…read moreproblem, has another person come and spotted the problem in less than a minute. Service man seemed to be stoned

I contacted multiple plumbers by Yelp and phone (only could leave messages). Jeremy was the first…read moreto call me back. He even said he could install my new kitchen faucet that afternoon. He called me as promised, showed up on time and finished it in about and hour and 15 minutes. Jeremy greeted me with a handshake and a business card, then removed his shoes before walking in. I would absolutely recommend using Mountain West Plumbing. Thank you Jeremy, I love my new faucet!

Wonderful job! Jeremy personally answered phone and squeezed me into his full schedule for my…read moreplumbing emergency! He ended up installing an beautiful new toilet after hours. Can't thank him enough as I only have ne bathroom:)