Rude front desk lady named Becky. Went off about how they have a CPA and are all above board when I…read moreasked a question after I had already been checked out. Unnecessary behavior. Obviously they had a previous issue or she wouldn't have become so rude and escalated the situation.

I have been going here since they opened their doors. As their business has grown over the past few…read moreyears customer service sucks! A couple months ago, though they are a provider in my network, I was told you have UMR insurance (employer paid not Medicaid) you can't see the doctor you can only see the nurse practitioner! For real, because you can charge a dr visit same price so really you're just greedy, gotcha! Referred co worker 1, they looked them up saw they take walk ins and went there to be seen and during their posted business hours, closed! Referred co worker 2 and they refused to make them an initial appointment because you must be a walk-in customer to begin being a patient. I have terrible allergies, get an allergy shot every year in the spring. I was told due to my symptoms I would have to be seen in the parking lot and receive my allergy shot in the parking lot. So wait they said I have to pull my pants down in the parking lot to receive an allergy shot, because my symptoms which I never even mentioned to them when trying to make my appointment are similar with COVID, but they still require masks in the their affixed the minute you walk in, that are supposed to work right and this is May 2022 not May 2020 and we no longer need masks on planes, but I need to pull my pants down in the parking lot of the office to receive an allergy shot I get every year.... I will no longer go to nor refer anyone, I will tell people to never go here!!!

this place is absolutely horrible. The doctor that I seen was a very non-caring her bedside manner…read morewas very very bad. I'm 70 years old and I didn't need to be treated like a piece of garbage. I will never ever go there again.

I am a senior and I felt I had a UTI. I was seen promptly and within about 25 minutes I had the…read moreurinalysis, UTI confirmed. An hour and a half, my pharmacy had filled the Rx. Excellent and courteous service.

Always accommodating and professional. Love the reminder call the day before and appreciate the…read morefact they do lab work in the office. Centrally located to physical therapy and Freeman East for x-rays as well, always a plus.

Smart mouthed front office. Visit #1 the office changed my appt. 3 times to end up at the original…read moreappt. The girl chewed me out for being late, finally realized she was wrong. Visit 3 out of town on business, appt. was scheduled for next week, called pharmacy for refill of sleeping pills. Pharmacy called back to say Dr's office refused. I called the Dr's office, only to be chewed out again for rescheduling last appt. I explained we were very busy setting up a new business and the Dr's office told me, "Everybody's busy, but if you can't keep your appt.'s we can't refill your prescriptions." I asked to speak to the Dr & was told he doesn't talk on the phone. I changed Dr's. No time for such rudeness in my life.

Office staff is confrontational and nurse (Mia) was wildly unprofessional. Dr. Barnes couldn't be…read morebothered to check into patient's concerns. Staff failed to follow through with intake for new patient, treated my child as a patient for 2 years and then declined to treat him, stating he was not an established patient. I have never been so mistreated at a medical establishment. While pharmacist was on call trying to get refills, Mia made the comment that if we needed $4.00 so bad to come by the office and she'd give it to me. I heard this myself as the phone was on speaker. Money wasn't the issue. Getting the prescription refilled was. After calling to talk to Dr. Barnes about the problem, unsuccessfully, I was called back by the very same office staff the next day with a written statement from the doctor which was dismissive at the very least. He couldn't be bothered to call a patient back with a legitimate problem. Appalling behavior for a medical practice. I would not recommend this doctor to anyone.

Dr. Barnes has been our family doctor for 10 years. He and his staff are friendly and professional…read more His location right next to Freeman Hospital is convenient as well. His prices are in line with other independent physicians in the area.

Dr. Luke Wicke , Amanda, the receptionists, and lab technicians were all very friendly, incredibly…read morecheerful (I don't know if I could pull that off day in and day out!) and there for me, the patient. They actually acted as if they cared and were interested in ME. I love this place! I have found my new PCP.