I've used Liz for several years now and had good help but this last year was horrible! Instead of…read moremy return coming in the mail this year I got a letter from the irs saying they were holding it until I filed 2017. I have emails and receipts showing I paid for that already and Liz herself told me it was filed. From then on it was like pulling teeth to get her to re file them and now am waiting on my returns still that I would have already got had the job been done right. Luckily her staff was helpful because she has ignored all my calls and text even offering to pay her just to answer me back. I'll never use Liz tax service again!

Definitely a 5 star!! Highly recommended by my husband and I. The best and most accurate, worry…read morefree tax service I have ever used. Liz found and saved us an UNBELIVABLE amount on our taxes we knew absolutely nothing about. The help is friendly, knowledgeable and very accommodating. I would not ever go any place different. If you are concerned or worried about your taxes, Liz is the VERY best person to use! CANT SAY ENOUGH GOOD ABOUT THIS BUSINESS AND LIZ!

They worked wit me to get the most out of my money. The were friendly and nice. The person I talked…read moreto, tohelp on filing was amazing.

Jonathan Laughton did a great job of taking my W-2's and inputting all of my information. Earlier…read morein December the refund advance loan process was quite simply, a mess. Vague information on the limits and how it was decided. False claims from advertising stated up to 3500 amounts. When my refund was approved, guaranteed due to voluntary paycheck deductions, I was only given less than 10% of my total refund. Luckily this time around Jonathan was here to expertly and professionally finish up the process. Hopefully, metabank will give me the full refund as I am in need of a new place to live!

Very reasonable and answers your questions. Been using service two years and plan on many more!read more

I appreciate Weston's attention to detail! He has helped me with my taxes and did a great job. I…read morehave sent friends to him and would be happy to recommend him to others.

This tax preparer caused me to pay a huge amount of money to the IRS, which was incorrect and…read moreunnecessary. Then I also had to pay late fees that totaled to more than the price of local houses. Now I have found a reputable CPA who is fighting the IRS to get the entire amount and fines refunded, but it is a torturous process and wouldn't have been necessary if she had known what she was doing in the first place. For the love of God, and your own peace of mind, if you have complicated taxes, go elsewhere.

I might as well have done them myself they don't supply any information and they lied to me when I…read moreasked how much for them to prepare they told me no more than 300 then they added another 85 when I went to pick them up I think a person could do better with turbo tax

This H&R Block location, I have used for my past (2) income tax filings and I am utterly and…read moreimmensely impressed with the very professional and knowledgeable team here! Namely, my Tax professional, Segren! I live in Texas and used this location this year for my Tax preparation because last year I lived/worked in joplin for a short period because of my ill mother. Segren caught a mistake on my return from my 2017 taxes and corrected it, and made sure that my amended return was filed immediately and correctly! As a result I received more money on my income tax, and I was so pleasantly surprised and happy!!! Thank you Segren!!! So this year since returning home to Texas I decided to use W 7th St. H&R BLOCK because of Segren's expertise, and once again I am very happy with the service that she provided. She assisted me over the phone with my tax return and helped me through the My Block app/account process and made it so easy! I highly recommend Segren and team/(this)location! So y'all stop by today before time runs out! Be sure to call or stop by and talk to Kendra who is there front desk professional customer service rep. Kendra has also been such a lovely and wonderful representative and team member who has assisted with all of my calls and has made sure that all of my messages and calls were answered in a timely and prompt manner. It is because of Kendra that my experience with this location has been great!!! Kendra has facilitated every single call to make sure that my important tax filings were handled right away. Kendra is very professional and so very friendly and courteous and makes you feel like you are part of the H&R Block family! Her communicative skills are effective between you (the customer), and your tax professional so that every call you make to her for your tax needs are met and handled, and supercedes your expectations! Thank you Kendra very much for all the help! Wonderful job and keep up the great work!

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Joplin,…read moreMissouri, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local W 7th office to connect with a tax professional.