Jeff did a thorough job checking out and cleaning and inspecting the heating and cooling system, as…read morehe always does. He is always prompt, courteous, and professional, and explains everything in a way that I can understand, and answers any questions I have.

I can't understand such bad Yelp reviews. Triad TH&C is amazing! Brian is prompt, professional and…read moretotally understands a small business needs for cooling. From the folks who first answered my call to Brian coming out multiple times to figure out the problem when someone else could have just said I needed an entire new replacement part. They are smart, fast and friendly. Don't hesitate to get this team out to your house or business!

Called this company at the beginning of the week because we could not get our gas logs to light. We…read morewere given an appointment for Friday of the week. Well, low and behold, they pushed us off for a higher paying job at the last minute. Completely unprofessional company and I definitely do not recommend. Edit: The business can say what they want. I cancelled the appointment because I cannot wait until the y decide they can honor the appointment they made. Bad business practices will eventually be the end of bad business.

Great company very quick response and knowledgeable. As a first time home buyer it's a great…read morefeeling finding quality service.

Swaim Electric installed our home standby generator. We are…read morevery pleased with the company and their installation. Thank you Mark, Craig and Scott for a job well done. We highly recommend them. The Helms

One of their drivers almost rear ended me and then tried to side swipe me off the road. This…read moreaggressiveness does not seem professional and was not provoked in any way. I know who not to call for any electrical service.

I recently purchased an electric vehicle (EV) and was looking to get a home charger installed. Duke…read moreEnergy has an EV charger prep program to get reimbursed for preparing your home or garage with said charger. They will reimburse up to $1,133. After extensively asking Duke all the questions to get this reimbursement, I asked for a list of contractors they have worked with. They gave me a list of 5+ electric companies. Go Green was the 3rd one I called and the only one that answered. Right away, they showed me elevated service. I explained the situation to them and they offered a free consultation to come check out my garage and give me an estimate for the EV charger installation. The very next week, Richie, the technician, came out and met with my husband to check out the space. The first estimate was a little more than what we wanted to spend (with one expensive part being the cost of the surge protector). My husband asked if we could provide the surge protector would Go Green supply the labor for installation. Richie said they could do that and also that he will come up with 5 different customizations of estimates based on different services and promotions. Richie left and within a few hours, the estimates were in my email inbox. I ended up choosing one of the mid-level ones and signed the invoice ocking in the price. Go Green had to order some parts so installation happened a little over 2 weeks later. Richie was the technician for installation too. It took him and his partner a little over 2 hours to install the charger. The city also needed to approve the charger so Richie said Go Green would handle the communication with them so they could come out. I did put in a request with him for a certain day and the city was able to accommodate. Once I received all my documents (the proof of EV registration, my paid invoice, and the approved permit), I applied for Duke's EV charger prep program. I was rejected about a week-ish later for not having an itemized invoice up to their standards. I immediately called Go Green and told them what happened and within the hour, they emailed me a new invoice which I re-submitted to Duke. Two weeks later, Duke emailed me approval for the program and two weeks after that, I received my check in the mail. This is a long review, but I wanted to explain the full process of working with Go Green to get approved for the EV charger prep program. I cannot recommend them enough. They are efficient and professional. I am extremely happy with their work!

Surprised to see some of the lower reviews. I have used these guys for my electrical and plumbing…read moreevents. These guys were life-savers when my former electrician could not provide me the timely service we needed. I like their follow-up. They keep me in the loop. Ideal team to have on your phone. Suggest their service plan. Has saved us money.

These men did a great job replacing my plenum which was insulated on the inside ( bad for mold) and…read morecompletely removing the old metal work and installing all new metal work with the insulation on the outside. They also replaced three returns which we believe were infected with mold. Great job. We will do business in the future on the other part of our house.

From the owner: You spend a lot to make your home nice and comfortable. You want it to look like the homes that…read moregrace the pages of those popular home improvement magazines. However, no matter how beautiful and luxurious your home may seem, it will never be the retreat you envision if your HVAC system fails to deliver. Wherever you go, you want to look forward to returning to a nice, comfortable home. Charlie's Heating & Cooling can help make that a reality. Our HVAC repair and maintenance service offers will keep your systems functioning at their best for year-round comfort. It will be difficult to enjoy your beautiful home if you are sweltering during the summer months and freezing in winter. Indoor air quality issues caused by an inefficient heating or cooling system will make your home just as uninviting. As you invest in upgrading your home, don't forget your HVAC equipment. Our NATE-certified technicians know modern techniques in heating repair and overall HVAC services. We take a serious approach to your comfort from season to season.

Did diagnostic to determine problem. Very personable and friendly. Fee was reasonable for coming on…read morea Saturday.

Great service. David was great. Clear. Talked me through the problem. Even helped troubleshoot a…read moresecondary issue. Will definitely keep his info on file for future needs.