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    Jordan Klem Computer Services

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    10 years ago

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    People searched for IT Services & Computer Repair 582 times last month within 15 miles of this business.

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    Solved IT - Professionally installed business network cabling.

    Solved IT

    (12 reviews)

    Two Bridges, Lower East Side

    I contacted this company that my friend recommended since I was having some issues with computer …read more Their response time was very fast which I was happy about since I can't survive without my computer. At first I thought maybe it was something simple since I'm not very tech savvy but after the guy came I realized there was some damage but the IT guy was super knowledgeable. I hate when you call some IT company and they know less than you. He gave me some options which I appreciated since sometimes all they want is what is more convenient for them not my pocket. I was very happy I called them since they were fast, professional and got my problem solved.

    I had a WiFi network installed by professionals that never worked well and after multiple visits…read morefrom them, many of them where they charged me, I just got so frustrated I called Smart Start Networks. They were amazing. They evaluated my current system, which is also integrated into an AV system, wrote up a proposal which I accepted. The system they installed is amazing. I have never had as good a WiFi system in terms of strength of signal, speed and reliability. As important, this Smart Start does what they say they will do without any surprises. They call when they say they will call, show up for appointments on time and really back up their services. In my case there has been nothing to do, since their system is working perfectly, but Smart Start Network has followed up a couple of times in the first 30 days after installation to make sure I was 100% satisfied. If you have a WiFi system you want installed, or have an existing system you would like upgraded I would highly recommend Smart Start Network. Lastly, Phil was the senior technician on my job and was phenomenal. Gina works in the office and is fantastic as well. This is my first Yelp review. I felt compelled to endorse this company because they are a breath of fresh air in NYC, where quality of product and service are often hard to find!

    Untangled

    Untangled

    (5 reviews)

    Updating my review: Untangled has finally responded to one of my requests for help. I will update…read morefurther should the situation develop positively or negatively. These people came in five years ago and set up our system, claiming we had all of these technological issues from the previous owners and that they had a solution to fix it -- Control 4. They hooked our sonos, apple tv, cable, and pool controls to this app. They got rid of our regular fios cable remote and replaced it with a control 4 remote and had us download the control 4 app. This worked fine for a few years, but then there started to be problems. At first, they were responsive and came by to help. But then, they stopped returning our calls. The control 4 app stopped working so we couldn't control our pool. Our cable view is completely zoomed in and cuts off the edge of the frame but since we don't have the Fios remote anymore, we can't fix it, and since they won't answer our calls or emails, they won't fix it. Our TV randomly flickers like strobe lights. The remote works half the time. The TV really only functions as an apple TV because of how badly they messed up the cable connection. If they called us back and fixed the issues, I wouldn't have a problem with their complicated set up. No other company wants to touch what they've done. If you've used them already, good luck if you run into any problems. I hope they answer your calls. We are still desperately looking for any IT company or person willing to help dig us out of this tangled mess untangled created.

    Untangled is a lifesaver. I can't say enough about the brilliant work they've done for us. Totally…read moreclient-centered and responsive. We have a college student, law-school student, trader who needs real-time Bloomberg, and I'm a high-school teacher working from home. We have a wide range, no dead spots, and incredible speed. Worth every single cent.

    thinq mac - Inside of a MacBook Pro

    thinq mac

    (43 reviews)

    After my MacBook bricked and would not turn back on, I first tried bringing it to UBreakIFix. After…read moreweeks of delays and false promises, UBreakIFix told me that the logic board was damaged and as a result, I would need to pay for a replacement logic board, screen, and keyboard. In addition, my data would be unrecoverable. So, after doing my own research into logic board repairs for my specific model, I learned that it was possible to fix my MacBook and recover my data. So, after searching for local specialists, I found ThinqMac. My first conversation with one of their employees immediately made me feel that I was in good hands. The gentleman corroborated a lot of the information I had found out through my own research. The technicians ran some tests on my computer and eventually sent it out to a company that specializes in logic board repair. In the end, after being told by UBreakIFix and Apple that my data was unrecoverable and my computer would never turn on again, the folks at ThinqMac proved them wrong. My computer has been as good as new for the last 4 months and I was able to recover my data. Don't waste your time anywhere else, the folks at ThinqMac know what they are doing. Thank you again!

    Incredibly helpful, and provided fantastic customer service! Thinq Mac is great!! Extremely…read moreknowledgeable and laid out all my options and also offered excellent advice. HIGHLY RECOMMEND. The next time I need help, I won't go anywhere else, very glad I found them.

    Jordan Klem Computer Services - itservices - Updated June 2026

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