My wife and I had an incredible experience working with Mark to secure our mortgage as first-time…read morehomebuyers. From the very beginning, Mark was honest, friendly, knowledgeable, and genuinely kind. What stood out most was his ability to solve problems--whenever something complicated came up, he found a way forward and made what can be an intimidating process feel much more accessible and manageable. Mark is also an exceptional communicator. He was responsive and available whenever we needed him, no matter the hour, and we always felt like we knew exactly where things stood. It's rare to find someone who combines this level of expertise, integrity, and genuine care for his clients. We couldn't recommend Mark highly enough and are incredibly grateful for everything he did to help us purchase our first home. We already know who we'll be calling when it's time to refinance!

Mark is incredible. We had a deal that was pretty difficult. He worked with the buyer and her agent…read moreto buy a property I had listed. His tenacity, communication and drive to make it all work was fantastic! Without his help, I believe this incredible buyer would not have bought her dream home!!

I worked with Michael to both buy a new home and sell my previous home. I can't state enough how…read moregreat of an experience it was working with Michael as both a buyer and a seller. For buying / looking for our new home, Michael was really great at figuring out what we wanted and guiding us towards the right properties. He did a great job at matching our pace (we had a period where our search halted); When we wanted to look at places or get advice about a property he was totally available to us.... but was never pushy or salesman-y when we wanted to take a break. He did a great job of helping us understand the pros and cons of the different places we were considering and helping us figure out how to navigate the bid/offers so that we were competitive. In the end, the timeline between once we got "serious" and when we found our new home was only a few months. He helped us find a place in the middle of COVID which had a whole additional set of challenges, yet we always felt safe and are so happy with the home we found in Rockridge. For selling our new home, Michael made this a very simple process. He did a great job advising us on how to prepare our home to maximize the interest and sale price while minimizing our expenses. We had already moved out, and so he was super hands-on in helping manage the people preparing our home for the sale and found us all the folks to do the various repair work and staging. In the end, we ended up having 8 offers and a sale price much higher than we were anticipating. Michael did such a great job making it as stress-free and simple of a process as possible. The whole time we worked with Michael, he made us feel like we were his only clients. I was so impressed with how available, patient, and helpful he was with us. He seems to really enjoy what he does and it shows in how fun he is to work with. I've sent several friends his way, and would definitely work with him again in the future if we were to ever move again.

I was doing research on a different realtor when I came across Michael's info, and decided to…read morecontact him instead of the original person I was referred to. Despite us being on the needy and particular side, Michael hung with us and was a great advisor and helped to align us on expectations within the current market. He was calm and rational at all times, and comes across as an all around good person- every time a listing agent asked us who we were working with and we said his name, ALL of them knew him and had a positive reaction. After honing in on what kind of house we were looking for, and striking out on a few offers, Michael caught wind of something coming on the market "soon", and this turned out to be the one that checked all the boxes for us. Worth the wait, and in November of 2019 Michael guided us through another offer, an exciting acceptance, and the closing of a house we couldn't be more excited to now call our Home. He continues to be a great partner, adding valuable insight to all things home related, and we couldn't recommend him more to others.

Chris Curtis was truly a wonderful realtor and trustworthy advisor when I suddenly had to sell my…read morecondo and move out of state within a month. I left everything in his hands from small repairs and making my condo show-ready to figuring out how best to market it and show it. He held multiple open houses, reporting to me on each one, and when we had questions from potential buyers he was immediately in touch with me. From a long distance I felt we were 'cheek by jowl' in the process of selling my place. He communicated with me very clearly about all the various steps, advised reasonable asking price and selling decisions, and delivered a timely sale for me which concluded recently to my benefit. I trust him, I admire his style and enterprise, and I consider him a friend. I would recommend him highly.

We were very fortunate to have found Chris Curtis when we started our relocation. Chris's…read moreprofessionalism, knowledge and work ethic was very much appreciated by us. We have had Chris as our Relator for the sale of 2 rental properties and our home and we were extremely pleased with the outcome each time. Chris is a pleasure to work with and always goes that extra mile. His guidance and advice in getting each property ready for market was greatly appreciated and was the key to getting the best price for our properties. Nothing was overlooked and he was spot on with the selling price for each property. I highly recommend Chris Curtis to handle all of your real estate needs.

We started with a 2 week delay because Chris didn't let me know that he wasn't getting what he…read moreneeded from the title company. When confronted he threatened to dump the transaction. Saying "I don't need to do this transaction, your client has the most difficult binder ever" Talked him off the ledge, we thought we were moving forward okay and then two weeks prior to our already extended close of escrow, he went MIA. No answer to calls, emails, text messages anything at all. Very unprofessional.

This review is specific to Lawrence Frauens and his team. WOW. This guy is a great lender, but an…read moreeven better person. We met Lawrence at an open house and he vowed to go above and beyond for us...and he kept that promise from day one. Lawrence was always available and patient with questions, visited open houses when we told him about places we were thinking of making an offer on, and was a positive influence throughout the entire process. When we did get an offer accepted he went right to work and stuck to a very tight timetable set by the seller and listing agent. Lawrence got us a great 30-year rate and even was able to get the points off. Lawrence says that he chooses to work with people he likes and then he takes great, great care of them. My wife and I agree that he actually makes that a reality. We look forward to working with Lawrence again, but more than that appreciate his personal touch to the service and now get to call him a friend.

This was our first purchase, and we're glad we had John Clark guiding us through the process. From…read morethe very beginning, he was patient, approachable, and never pushy. He worked around our schedule, always making time for showings and questions, as we learned our way through the process. When we found the right house, he fought hard to negotiate a fair price and made sure we got a great deal. Behind the scenes, he stayed on top of every detail with the escrow company and the selling agent, which gave us confidence that nothing would slip through the cracks. Even after closing, John has continued to be a resource, connecting us with his extensive network of contractors and service providers. His professionalism, dedication, and genuine care made our first home-buying experience much smoother than we ever expected.

I've worked with many realtors over time and John is the best. I live in the southern part of the…read morestate and for a year I tried to relocate to San Rafael. Since I couldn't see every home in person, John and a friend went to several homes to check them out. Connecting with me through FaceTime, John investigated each home with a contractor's keen eye and although it wasn't in his own financial interest, he repeatedly advised me not to buy. He is honest and skilled. When he says, he puts his clients first, he means it!

Michael is a great realtor - and we have worked with quite a few in the past 10 years to recognize…read morea true professional when we see one! He made the process of buying a home very smooth for us. He kept us very well informed with frequent updates through the "bidding" process for our house. Prior to that, he was great about sending us many, many choices when we were still not focused in our house hunt. After the offer was accepted, Michael continued to follow up with the seller's agent to ensure we got the house in top condition. He knows the area very well and what he doesn't know, he makes sure he finds out from other agents and his network - very diligent and very thorough! He was also very thorough in following up with comps etc. to help us come up with the "right" price for our place. He made the whole process for us as stress-free as anyone possibly can in a seller's market!

I highly recommend using Alex and New Standard Reality. Back in 2021 I was looking for a home for…read moreme and my fiancé. Alex really took the time to get to know me and what we wanted along with our future plans. After looking at maybe 40 homes, and showing us the pro's and con's of each, he finally found us the perfect home in Benicia. Not to mention he lined us up with a excellent financing. Then last year it came time to sell my property in Walnut Creek. The property needed some help and Alex quickly had landscapers, contractors and painters come in and make the property look outstanding. Not to mention the excellent staging. Alex put the property on nothing short of 50 relator sites in Northern California. I was amassed. Then in no less than two months he lined up a qualified buyer with a preapproved loan and a two week close with no contingencies. Alex is a true professional.

When I was shopping for properties back in 2009 I met Alex just in the nick of time when I wasn't…read moresatisfied with my previous two agents. Alex was very knowledgeable, full of integrity and extremely generous with his time being gracious enough to go from property to property with me over a period of months. Alex goes the extra mile I highly recommend.

He's the best realtor ever , he helped us 24/7 and got us the best deal definitely he deserves 10…read morestars thank you for all your help you are the best . Nelson&Suelen

Alex Santos is an excellent realtor, and we highly recommend him! My wife and I wanted to go…read morethrough the house buying process quickly. In approximately three months we became first time homeowners. Alex helped us with the big learning curve. He was happy to explain the contracts, process, and answer our questions. Every interaction we had with Alex was positive, he is honest, professional, and has a good moral compass. He communicated with the both of us and always responded in a reasonable time frame. Each Saturday that we were available, Alex would map out all the houses that we like on the realtor website. When we would view the houses, he would point out red, yellow, and green flags about the house and nearby area. After each house we would evaluate which houses were in our top 3 and why. When we decided to place an offer on a house, Alex provided us with information to allow us to make a solid offer on the house. He told us what the nearby house comparable were and what the bidding market is like. Alex always let the decisions come from my wife and myself. He always followed our lead and negotiated for what we wanted. We are very happy in our new home and are grateful that Alex was our realtor.