I will soon be moving to Washington, D.C., for graduate school and will be interning in some federal offices. So, I figured I would get a new suit. Fortunately, Jos A Bank was running a special; buy one suit, get three suits free, so I took advantage of the offer. Granted, the one suit was $995, which I would never have paid for a single suit, but getting four at that price wasn't too bad. The staff were very helpful and I was quite surprised that they had several suits in my size (50L). Doug Sauerwein was my salesperson, and he was very knowledgeable and professional. He marked my suits for tailoring just the way I wanted. With the tailoring on all four suits, the "traveler's crease" (a permanent crease on the trousers), and the tax, my total was $1,325.52, which averages just over $330 each. I was promised the suits on 20 May, but was surprised when I got a call today, a full week early, that my suits were ready to be picked up. They fit perfectly and the tailoring looks very professionally done. Besides the suits, they have a great selection of shirts, sports coats, shoes (including Johnston & Murphy), socks, belts, ties, suspenders...just about anything you could need and a quality haberdasher should have. I am very pleased with my experience and the professionalism that the staff exhibited. If you're in need of some fine, professional clothing, definitely give them a try. read more

I recently purchased a suit from this store. I was in a time crunch because of an event that I needed to attend, and because I had gained some weight after having had surgery recently. So I went this JAB because it was closer to my home (which was an hour and a half away). The initial purchase went relatively smooth, they fitted me for size but had to order the correct color. The sales lady kept telling me that only the slacks would need to be hemmed and that anyone in the store could do it...no problem. When I went back four days later... big problem. Jacket was too big, slacks to small in the waist and crotch... but the right fabric and color. No problem, the seamstress says, she can fix it. We do the fitting and come back three days later to pick it up...problem. Jacket fits well, the slacks fit ok, but the rear pockets are moved so far forward they look like I have four front pockets. I didn't notice it until after I had returned home and put the suit on for the event. Now, I'm not prone to writing reviews unless something is really good or in this case really bad. Here I am $700 and change to buy the suit, another $60 for tailoring and 9 hours drive time (three trips, 1.5 hours each way). Needless to say, I ain't happy. Not sure how I going to handle it at the moment, just finished the event and still steaming. read more

Boo Hiss!! I sent my 16 year old in to purchase a new suit for homecoming. I was going to be out of town for the process of buying the suit and called in advance to see if I could send him with my personal blank check ( made out to JosABank)I was given instructions to write my driver's license # on the check.. I also made a copy of my driver's license. My son's DL matches my last name and address. The very authoritative salesperson turned my son away and when I called to (from out of town) to approve the use of the check... The salesperson said that it was for my protection that he would not allow The check.. How about use some common sense and see if the story adds up in the slightest and make this happen!! How about not ruin a relationship when I tried my best to make this work out!! This isn't about bank laws or protecting me..this is about unbending corporate silliness.. No small town love. Butch Hoffers..We miss you!! read more

My cousin recently rented a tuxedo here for his wedding. He left immediately on his honeymoon and later asked me to bring it back for him. When I returned the suit I was informed that there was a $75 late fee that I would have to pay... First off, I was not there when it was rented and was not informed of this rule. Second I am a woman, and obviously did not rent or wear the suit. Third, the gentleman who works at night could have easily billed my cousin whom he told this, but instead was EXTREMELY condescending and rude , hinting that I must not be able to read the tag on the suit bag, and that I was not allowed to leave until it was paid. I guess if you are not a man and try to simple do a favor for a family member, you will be treated like trash in this store. My only win in this situation is realizing that this is a grown man and he works as a night clerk in a clothing store. read more