The suits that we rented did not fit half my groomsman and the colors that I ordered were not the…read morecolors I received.

Do not go here unless you buy your dress here. My fiancée…read morewas treated like dirt because she didn't buy her dress here. She just moved here from Ohio, only to be treated like that. Awful customer service. Staff was rude and short and arrogant. Ruined her experience in what should have been a wonderful memory.

I come to Roanoke from Washington DC on business and needed a salon in the area. Rosario and her…read moreteam are outstanding. I tried some of the chains in the area and felt like cattle marched through a line to get my hair cut, pay, and leave. Two minutes in Rosario's she greeted me, recognized I was new, showed me around her salon and boutique and then did an excellent job on my hair. I have been coming to Roanoke now for six months and will not go to anyone else. Her salon is the bright pink building with plenty of parking behind it - you cannot miss it! An added bonus, her boutique has the best selection of children's formal wear. I have my son's Easter outfit already in the closet. See for yourself - https://www.facebook.com/boutiquederosario

This Asian family-owned Alterations and Dry Cleaning business is one of Roanoke's best kept secret…read more I discovered it a while ago, and it was not by chance. Needing to have some alterations done to a new suit I had just bought to attend a special event, I visited several alterations and dry cleaning businesses that I knew about because of their central location and expensive advertising to get their name out there. All of them charged exuberant amount of money to have what I needed done, as well as having to outsource the job, and taking much too long to have it done. Then, all of a sudden, I remembered a little place I once saw as I was driving by the Colonial Office Center. It was located in one of three small businesses at the end of the parking lot to this Office Center. And I thought to myself: "Sometimes amazing things come in small packages." So I decided to travel on the road less traveled, in this case beyond the parking lot, and to this small building that housed the Sun's Alterations & Dry Cleaning business. This is where I met a very kind and hospitable lady who's main concern was solving my problem of getting my new suit tailored and ironed on time to attend my special event. Since all their alterations are done on the premises by a professional tailor with 26 years of experience, she told me it could be done and quoted me a very reasonable price. Who would ever have imagined that in this humble, little store, hidden behind a large Office building, I found the solution to my problem provided by a wonderful and warm Korean family-owned business. Since then I have always gone there for all my alterations and dry cleaning needs, and recommend the place to family and friends. Today, when I visited the place to take some photographs to accompany this review, I had the privilege to also meet the husband of the family and their older son, and to personally thank them for the great contribution that they are making to the community of the Star City of Roanoke, Virginia. I highly recommend this small business for all your alterations and dry cleaning needs, and urge you to support this wonderful family by giving them your business and friendship.

Wonderful experience getting the dress for my sons wedding altered and hemmed. Kim was very kind…read moreand attentive as we discussed what I wanted done. Her work was excellent, the dress had multiple layers and the bodice was "constructed". I thought the price was very reasonable for the amount of work. After the wedding I took the dress back to be cleaned and again excellent job.

Jean Ann's is one of the few formal ware stores in our area. I went with my daughter to pick out a…read moreprom dress in early February. We found one and put down a deposit of $130. Then COVID hit - all the events were cancelled, and unfortunately we can not use the dress. We got a letter yesterday from them giving us three options - pay off and pick up the dress (they did offer a 20% discount with that option), pay $50 a month till it was paid off, or "forfeit" my deposit and they will put the dress back on the rack for sale. Since they will be putting it back for sale - at the full price - I asked for a refund of my deposit, and was told no. So, I guess that $130. is just going to pad their profit on that particular dress. It's not a good way to do business, and they've lost a customer that has bought from them in the past. They have the big fish in a small pond mentality, so they feel they can treat people any way they want to. Nice dresses don't erase good customer relations

From the owner: Our store specializes in wedding gowns, formal attire, & tuxedo rentals…read more We pride ourselves on our customer service and our awesome team of sales associates & managers. We help in anyway possible from helping find the perfect gown, or tuxedo rental for any occasion to offering our assistance with accessories and referring our cliental to other business we recommend for their special day.

To be completely honest. This is the worst place to get a dress for prom or any experience that you…read morewant to have that will be special. The older woman in there was nothing but rude, and very judgmental. I will NEVER recommend this place as they aren't friendly to anyone that's over a size 0. Anyone who has just an ounce of fat on there bones I don't recommend coming here, you will be judged.

Have only been once, there was only one person staffing the store, at time so close to prom, she…read morecould've used the help. They didn't have a large selection of dresses though there was a lot of open unused space.

Always do a wonderful job with cleaning garments and repairing zippers! Staff is very friendly.read more

I am very picky about dry cleaning and I went through two other shops before I found this wonderful…read moreplace! I drive ~25 minutes each way but it's worth it because they do such a great job! (Also I can shop at the Towers mall which is right across the street...) Heather and the crew there are super nice people and seem very conscientious, and I have never had an issue with the quality of the work. Plus they have a drive-thru so you don't even have to get out of your car. AND, you get text alerts when your clothes are ready! :c) If you are fed up with other cleaners like I was, then give this place a shot--maybe you will love them, too!