This place couldn't seem to care less about patients. They don't answer their phones. It took me a…read moreweek to make an appointment. Then, they canceled this appointment weeks later--and won't return my call to reschedule. In all, I've wasted more than a month trying to seek care through here. If your condition in as all time sensitive, I strongly suggest going elsewhere.

I called to have two hearing aids I already own checked for accuracy, cleaned and adjusted if…read morenecessary. It involves a simple calibration they call "real ear measurement" and it is industry standard for hearing aids. Everyone who is reputable does it. The place where I bought the hearing aids sold out and is not returning calls. A sign of the hearing aid business I guess, and the reason for the terrible rip off the consumer reputation most of them have earned. I was informed that because I didnt buy the hearing aids there they would not provide me the service I was happy to pay for. They wanted to sell me a new pair for $7,000. The typical service I described should cost about $400.00. No wonder they get 2 stars. This is a money grubbing outfit. I would avoid them in favor of a business who actually cares abut helping patients with hearing loss as compared to overcharging it's uninformed customers. Shame on them.

I had absolutely one of the best experiences at a medical appointment today. Ever since I…read morecontracted COVID in Jan 2022, I have had long-term complications with no relief and no answers. Today, I went to this clinic for the first time and was amazed by the customer service. I completed all my new patient paperwork and was taken back at about 10:45 for my 10:30 appointment by Meredith. She reviewed my documents, asked lots of questions and provided extremely detailed information. She also gave me a CT scan before I was seen by Lukas. He was also amazing! I felt like I was back in Biology class by the way he explained every single thing around my issues and helped me develop a long-term treatment plan. He also asked lots of questions and made everything so easy to understand. I ended my visit with Stephanie as she explained my insurance coverage and what my follow-up appointments would consist of. My total appointment time lasted 90 minutes. They spent such a great amount of time with me, and I never felt rushed and can totally understand how they could potentially run behind a little bit if this is how thorough they are with everyone. I haven't even started treatment but already highly recommend their office just based off my new patient visit.

Billed me for a service I did not need or want as a way to increase their bill. Complete scam…read moreartists. Make sure you ask them what's billable whenever the nurse does anything around you otherwise they'll sneak in whatever charges they can and play it off as if it's nothing. It looks like someone 6 months ago had the same issue with them as well. DO NOT LET THEM EXAMINE ANYTHING IF YOURE GOING IN FOR AN EAR CLEANING.

Strictly medical consultation and treatment…read more Dr Thompson is expert, calm, and patient; devised a treatment plan that was very effective and successful. Office staff are polite and respectful. Top ratings

A few years ago I scheduled an appointment with Valerie Beacham to test my hearing loss. I had…read moreobviously selected the right person and the right office. Valerie is extremely knowledgeable and professional and I have been very happy with the hearing aids Valerie prescribed for me. This year both my parents needed hearing aids as well so I brought them both to Valerie. I will note that having the audiology as a part of an ENT office is invaluable especially for my parents who needed ear checkups as well as hearing evaluations. The office was so professional and lovely and honestly the hearing aids have been life changing for both my parents. I highly recommend Valerie and this office.

Dr. Vap IS as good as it gets. He has a TERRIFIC bedside…read moremanner. He's knowledgeable, not a pill-pusher, he gives great advice and he spends plenty of time with me. Plus he has something many in this field lack: a sense of humor. He's the best.

Remarkable clinical judgment. Attention to detail. kind. frank. treated all family members for 30…read moreyears.

Terrible and incompetent - FIND ANOTHER DOCTOR. Everything is consistent with other negative…read moreexperiences that other reviews mention. The doctor rushes your visit and the office manager (Carmen) is completely incompetent and lies. We had a conflict of benefits issue from 2+ years ago which required her to simply resubmit diagnosis codes & other information from the visit. First, she is impossible to get a hold of and doesn't return calls. On 2 occasions when we were connected with her, she told us that she re-submitted the information. Meanwhile, the insurance agencies never received it - multiple times. Carmen lies and can't do basic work. Both Aetna and Privia, 2 different insurance companies stated that this specific office is very difficult to deal with.

The Doctor's office staff is very rude. From the receptionist to the office manager. Extremely non…read morecooperative and very poor service. They were clearly irritated and also with other patients when asked them to look for different options for appointments. If I am going to the Doctor's I am already anxious and want a quick in and out with pleasant front office people, let alone the Doctor. I am going to go back and look for other Doctor in the area and not go back to this Office. I feel people change their Doctors they change the Doctors office.

I detest physical violence, but I hold Dr. Singh in such high regard that if anyone were to…read moreseriously grade their experience as less than 4 stars, I would seriously want to fight them. I don't mean to de-value people's opinions, man, but they would just be flat out wrong. Dr. Singh has several convenient office locations and is a pleasure to deal with. His surgical technique is unparalleled. I was diagnosed as having nasal polyps and a deviated septum. I had congestion that had been bothering me for years, and really messed with my ability to run and taste my food. After a consult with Dr. Singh, we decided to go with the surgical route, as steroids and nasal sprays simply weren't cutting it. He showed me what was going on in my nose, explained the corrections that needed to be made, and made clear what I should expect for the surgery and into recovery. If you are looking for an ENT who doesn't like to use a lot of nasal packing and you're in the DC metropolitan area, I'd say he should be your number one choice. Removing nasal packing is very unpleasant, but he's got the technique down. Three weeks after the surgery, my relief was so great it felt like I was stealing other people's oxygen. He's helped me regain my former 8:30 minute per mile marathon pace!

Dr. Singh is an amazing doctor. The best part is that he participates with ZocDoc and I can…read moreschedule my appointments online. He's really knowledgable, friendly and listens to his patients. Honestly, the man is always upbeat and with a smile on his face. Most doctors need to learn a thing or two from him. Oh yes, he has top notch equipment and his office is pretty nice. Unlike some other ENT doctors with crappy equipment from the 80s. If you have are need of an ENT definitely check him out. Also, I'm only taking a star off because sometimes he is booked solid for a week and it's hard to see him.

I first met with Dr Barr of this group practice in 1990. I had been ill for over a year, had a…read morevariety of biopsies, two root canals, thyroid scan, whole body scan, all to discover why I had a lump behind my ear. I had no working diagnosis, only a vague reference to having Epstein Barr syndrome. I had been to an event where someone mentioned that the local expert on Epstein-Barr was Dr. Barr. So I booked an appointment. Within 2 minutes of looking over my binder of biopsies etc, he said, "you don't fit the profile of patients I see with this syndrome, but be prepared to hear that it is serious when we do get a diagnosis." He pointed to one of the biopsies where it said something like "it is not ... hodgkins lymphoma, but we cannot rule out ....xxx...however unlikely it seems" Within a week, I was scheduled for a biopsy of the lump behind my ear and within two weeks, I got the dreadful news. A week later I started chemo and have obviously defied the odds to write this review. Dr. Barr has since retired, but I continued to see other doctors in this ENT practice. I've found all of them to be excellent physicians. The support surrounding the practice is outstanding. They know insurance plans. You are seen at your appointed time. I can usually be seen for acute conditions such as sinusitis the same day; if not at the Chain Bridge location, then at the K-Street location.

While the doctors indeed seem knowledgeable, friendly, and efficient, the time management and…read morebilling are definitely below the standard. Last time my appt was delayed by around an hour, so that I had to reschedule after spending time driving and waiting. It is common to bill one visit (exam and hearing test) as multiple visits, and the patient ends up with paying double the copay for one visit. Such double copay happened to me in 2018 and 2020; I spent hours on the phone trying to process it correctly through the insurance.

Removed a stone that I didn't know had been there for a long time. So glad I found Dr. Maiberger…read more Very nice staff as well.

Good office with good downtown location. Staff is generally very polite and efficient during the…read morecheck-in process. Dr. Maiberger is really nice and really listens to your concerns before sending you along. If I have one complaint, it would be the wait time. While encouraged to arrive 10 minutes prior to your appointment, I find that I am still in the waiting room at least 20 - 25 minutes AFTER my appointment time.

Worst doctor ever. He misdiagnosed me and made the actual medical condition that I have TEN TIMES…read moreWORSE. I truly regret ever coming to this practice. You will also wait an hour or two to be seen regardless of your appointment time. I came here because it was the place I could get in quickest (same day) but now I see why!! Horrible provider who doesn't listen to patients. There are lots of other ENTs in the area you can check out - from GW to MedStar to Virginia Hospital Center. Avoid this practice!!!

Couldn't t be happier. Great bedside manner and polite. He was helpful in understanding my symptoms…read moreand my path to better health. His office staff is polite and genuine.

What went well during my appointment today? one word: BRIANNA!…read more I'm not one to write reviews, but Brianna Lee Fitzgerald, FNP, is such a genuine and caring individual that she deserves to be recognized. I actually followed her from previous practice to Arlington Primary Care, and honestly? It was worth the detective work. She is a rare find. Brianna is incredibly knowledgeable, relatable, and friendly. I feel completely comfortable speaking with her about every aspect of my health--both physical and mental--with total honesty and zero judgment. She is a true gem and shines like the diamond she is; Arlington Primary Care and its patients are incredibly lucky to have her. As for the practice itself, my experience was seamless. The check-in process was simple, both online and upon arrival, and the receptionist staff was kind, and I was called back for my vitals almost immediately. I didn't even have a chance to sit down in the waiting room! If you are looking for a provider who truly listens and cares, I cannot recommend Brianna Fitzgerald enough.

Everyone there -- from the front desk person to the physicians assistant to the phlebotomists --…read morestepped up to address everything I needed at this appointment. An amazing team. I am very impressed and also very grateful.