Jeffrey Liaw, MD Terrible experience. My symptoms were…read morebrushed off, and the visit felt rushed and unprofessional. The doctor showed little interest in investigating my concerns and quickly suggested surgery. I left feeling disrespected and without any real help.

I've been to Metropolitan ENT for various things, including implant of an INSPIRE device for severe…read moresleep apnea (it works very well, and I was very pleased with Dr. Swamy). Most recently, I went to have my hearing checked. I worked with Jessica Mooney, one of the audiologists at the Kingstowne office. She was very knowledgeable, exceedingly patient and personable, and extremely thorough. I was able to "test drive" two different brands of hearing aids, and settled on one of them after conferring with her. She answered all of my questions, and was able to navigate through a few concerns and issues I had. I am very pleased with my experience.

If I were just rating Dr. Nathan, the score would be higher. The back office support staff is…read morebeyond awful. They let insurance authorizations sit around rather than completing them promptly. When taken to task, they lie and deny receiving the forms. The result is that while Dr. Nathan gives good care advice, it ends up being delayed or not happening at all.

what a worst customer service, I called to have a appointment around 4:04 pm ,to day 08/11/25 the…read morewomen she pick up the phone and ask me to hold and when she come up she tack all the information and ask me to hold again ,I said ok, after 10m,another women pick up the phone and ask me what do you need, I told her all the story and she said well i didn't see any information about you let us start again and ask me my name. What a wasting time. I gave 0/10 customer service.

After suffering for years from sinus infections, Dr Swamy performed sinus surgery on me. It has…read morebeen 6 years and I have not had 1 sinus infection since. He did an amazing job. I can't recommend him enough. My husband calls him "The Man." Lol

Dr. Swami is a very compassionate and competent physician. He makes sure to spend a lot of time…read morewith you and answers questions in laymans' terms rather than medical jargon. He was a long way from where I lived in DC, but it's worth it. I highly recommend him and will use him in the future for ENT issues even though I have moved out of state.

If I were just rating Dr. Nathan, the score would be higher. The back office support staff is…read morebeyond awful. They let insurance authorizations sit around rather than completing them promptly. When taken to task, they lie and deny receiving the forms. The result is that while Dr. Nathan gives good care advice, it ends up being delayed or not happening at all.

For ENT consultation he will code you for 'flexible diagnostic' with a $150 copay and use the…read morelittle camera in your throat for literally 5 seconds. Otherwise, it was a very fast and superficial Q&R session, and he had virtually nothing to say about the camera. Thanks for running up a nonsense bill for me doc!

1am delighted with the result ! Doctor Iyad S. Saidi is…read morereally a perfectionist and the scar is becoming invisible! I had no pain and no bruise the result is really amazing! Dr. Iyad S. Saidi is restoring my self esteem! Thank you, he is the best

I scheduled an appointment almost 2 month out and they called me the day before to tell me my…read moreappointment was canceled. They overbooked. Told me they didn't have anything for another 2 months. Then said I would be charged if I did not call 2 days ahead to cancel if I could not make it or found an appointment somewhere else. They're unprofessional, selfish, and hypocritical.

Made an appointment for ear cleaning. Showed up and was turned away, which wasn't mentioned as a…read morepossibility when I made the appointment. They billed me the full amount even though services weren't rendered. I complained multiple times through billing department but bill remains - which I will not be paying

Cannot recommend enough! I had a deviated septum that caused sinus issues and blocked my breathing…read more I visited Dr. Richard Comstock and received amazing care. He was able to diagnose the issue and confirm with tests. He performed a septoplasty - zero complications and easily the simplest recovery I've ever had after a procedure (and I've had quite a few). I was thoroughly impressed with his professionalism and quality of care. If I ever have any ENT issues in the future, I will certainly reach out to Dr. Comstock, as well as recommend him to anyone in need.

Dr. Comstock performed a surgery on me. Prior to the surgery, he was really good with answering…read morequestions and concerns that I had. He was clear about the side effects the surgery could cause. Based on the information provided, I decided he was a good option to perform my surgery. However, after the surgery, I expressed a concern that my scar was sticking to the skin underneath it. This concern was expressed at least 3 times in person, and even more times with calls to the office. The calls to the office usually required to me to follow up and call back to get a response. And the responses received both in person and via phone were nonchalant responses that showed little concern of the issues I had mentioned. I understand if the doctor was unsure of how to treat the issue, however, would have appreciated a referral to someone or somewhere that could have treated it. I've recently had a consult with a different surgeon and have found out that the scar may not have been closed layer by layer to prevent it sticking. So, it is recommended that I have a revision procedure to solve the sticking issue. What I would have wanted from Dr. Comstock was to address my concerns and provide solutions rather than nonchalant or no responses. I would not recommend Dr. Comstock as a surgeon based on the lack of assistance I received for my concerns and the lack of aftercare given after my procedure-which has resulting in me potentially having to get a correction procedure.

Dr. Comstock helped me a lot when I had a nonstop cough for weeks. Highly recommend this doctor.read more

I have a a knack for finding great medical care for my loved ones. This is a fabulous practice…read more Ear, Nose and Throat or if you prefer the short version ENT. I can't pronounce Otolaryngology to save my life but that doesn't really matter. I have been to the Springfield and Alexandria offices for issues my mother was having. At this location we were helped by Jorge M. Torrez Montano, PA. The consultation was for my mother's test results. Mr. Montano was brilliant. Before giving my mother her test results he eased her into it. He explained everything slowly and thoroughly. By the end of the appointment having this particular allergy didn't seem to bother my mother as much as I had anticipated. I believe that it had a lot to do with Mr. Montano's bedside manner. The office staff was wonderful as always.