I was contacted as soon as Yelp posted my 1st review. They fixed everything I…read more Was dissatisfied with . They were prompt in contacting me and arranging everything to get my car painted again and everything fixed Appreciate you standing behind your warranty.

I took my truck into have it repaired on Wednesday July 16th2025. Sorrells stated that it would…read moretake 1.5 to 2 weeks to complete. Since I was flying out of town on Thursday July 31st, I called them to see if my repairs were complete. They said it would take a couple more days. I arrived back in town on Wednesday August 6th (three weeks after I originally turned in my truck) and called my wife and they said it would be done that afternoon. They called me back the afternoon of August 6th and said the repairs were complete. When I got there to pick it up, much to my surprise, when I inspected my truck, it was not finished. One of the primary pieces that was. supposed to have been replaced, the chrome step $723, had not been replaced. Yes it was on listed on the Job order/and final bill. Also, the truck had not been cleaned up and ready to drive out. They said it would take another two days. I finally got to pick it up at 4pm on Friday August 8th, 24 days after I had taken it to Sorrells body shop. The one positive note, the secretary Rose was very kind and considerate.

They think they found the problem but we're not sure exactly which side. They said it needs to get…read moreworse so they know exactly where the problem is. Not dangerous so ok to drive. I really appreciate their honesty. Didn't Charge me. I will certainly take it there when needed. Nice, honest, friendly and busy but they got me right in. Would recommend them 10 times over.

I recently had my car inspected for safety and to evaluate tires and brakes for repairs. I was told…read moreI needed 2 new tires which is what I planned for. I was told everything else (fluids, brakes, front tires, etc) looked good. They ordered my tires and I waited for 5 hours for a call that the car was ready. When I received the call, I was told the tires never made it on the truck. They knew I had no more time to wait so I asked them to put my tires as they were and I would have to buy elsewhere. They told me it was urgent so I didn't delay. When I went to my other tire place to replace the bald tires, I was told the lug nuts were stripped and they couldn't remove 2 of my tires. I immediately called Hindsman & Son and was rudely dealt with by Steve. He accused me of never being there because I wasn't given an invoice. He said they had no record of me being there because I didn't pay anything. Again, I didn't purchase invisible tires that never showed up so no, I didn't pay anything. Then he argued that they never touched my tires even though they inspected the brakes and everything for safety? Bottom line is they messed up two of my tires and didn't have the decency or integrity to own up to it. They sent me on my way with stripped lug nuts and bald tires. This was a horrible experience from start to finish. They even lied about not having my number. They finally fixed the issue, I hope as I'm not a mechanic, but then they again sent me on my way with a bald tire. They never even put the new one on. They treated me like I had done something wrong when I returned the car for them to fix their mistakes. I have alerted my family as well so no one takes a chance at this place. They especially pray on single women and treat them like they are stupid. I will also be in touch with the better business bureau. Proceed with caution people!

David is the best mechanic in Russellville. It's hard to find an honest mechanic that won't rip you…read moreoff with unnecessary stuff. David has called me several times to tell me what I thought was wrong was actually something cheaper and easier to fix. You might have to wait to get in to have this man work on you're vehicle but we trust him with everything. He's kinda quiet so don't think he's rude. It just takes a while to get to know the man. I send all my friends to him. He's super!

I let them do a tuneup on my car and now it is running hot my son found that they did not put a…read morewater hose back on the heater core he fixed it for me I will never use them again I do not recommend them to go to a dealer that knows what he is doing

I made an appointment for a squeaking belt and to place on tires. After an hour and 15 min I looked…read moreinto the bays my car isn't there, I look outside theres my car. The kid at the desk was talking on the phone and attempting to be cashier via whispering to me and hand motions. I told him I'll wait till your call is over as I need to know what was wrong with the belt. He looks confused and says I'll call you back and tells me he didn't know about a belt. I MADE THE APPOINTMENT FOR A SQUEAKY BELT!!!!!!!! Now they come back saying I need a new belt but can't say how much as the kid is on the phone again. Done! Hindsman is so much better

I was traveling with my wife through Arkansas with our camper when we had a tire on the camper blow…read moreout. The guys here were so kind and reasonable! I went to Wal Mart which was across the street first and we got a good laugh about my experience there. Overall I highly recommend them for the service, professionalism, and value.

Kind, courteous, professional, great value and great service…read more I am not from Morrilton, I was traveling from Tennessee to Oklahoma and had an auto emergency. I was directed to this shop by the tow truck company and I am so thankful I was. I highly recommend to anyone looking for a trustworthy and reliable shop! They'll go above and beyond to take care of you and your family.

Scheduled an oil change here and brought in my own oil, and filter. It was a bit cheaper because I…read moredid so. They got the car in and out at a decent speed, and reseat my oil change indicator. After about a week I noticed a few drops of oil in my garage. I took it back in and they said it was just residual oil around the plug. That I would need a new washer next time. I said you don't change the crush washer on the plug? The front desk guy said "we do if we supply everything." No one told me a five cent washer wouldn't be provided or I would have gotten one. That's my only complaint, but it's kinda petty to not just provide a crush washer..

Watch out for the over charges on this shop. Fuel Pump repair. $710…read moreI guess that is better than the price originally quoted of $830. Still it should have priced out around $500-$550. Delphi Fuel Pump online $305, there charge $400 Do your internet price checking before you allow these guys to start on your vehicle.

DO NOT TRUST THIS BUSINESS!!! ... My brother-in-law had to have his big rig towed to this location…read moreafter hours last night. We were expecting to receive a call with an estimate of the price and details of what needed to be fixed. Instead we received a call from JOSH @ 479-264-7488, explaining they found the problem the truck is ready to be picked up for $1100. We asked why was the price so high when he just told us it was a wire loose that needed to be reconnect. We were told because TWO men had to work on the truck we have to pay both for labor. Cool... we asked for a receipt of the breakdown, security stated they didn't have one for us *******UPDATE ...I WROTE this same review on their business Facebook page this morning. We received a call 9 this evening, Josh making threats to my brother-in-law. Stating he wanted us to take down that review from Facebook. We told him no because it was true. Josh then went on to say he was going to get on the post and say we stole tools when we dropped off the truck. Went on to say he knows his route and where he is. I have Never in my life received this kind of service from a business. Not sure if it was race related but PLEASE BEWARE

I highly recommend this place if you have car trouble in the Clarksville area. Our daughter was…read moretraveling thru on a Saturday afternoon and broke down in Clarksville. I just lucked out calling this place and josh answered. While they weren't open then we left it and they had it ready on the following Monday. They were reasonable and honest. This is especially important for folks just passing thru. Thanks Josh.

Call THEM if you are in a situation. I was traveling alone through Morrilton and noticed my tire…read morepressure going down super quickly. I'm completely new to the area too so it was super scary until I found these guys number and they were there in 10mins tops. They fixed the hole (from a screw I drove over) and I was back on the road in 20 mins max and it was only $50. Super thankful!!

Right next to i40, Very quick and easy, nice work done and have you running right awayread more