Seriously OUTSTANDING service!!! We pulled in on a crazy busy Friday afternoon with a flat tire…read more They had the tired removed, repaired, replaced, and ready to roll in 10 minutes! No joke. We were in a hurry and they cared enough to make it happen - I never even left the car! Oh and all for under $15.

AC compressor went down on a church bus. When it failed 30…read moredays later, I called back to get Warranty information

I havent been here in a couple years as weve moved to Hot Springs but was down for a couple days…read morevisiting and stopped for an oil change and before i got outta there I remembered how good it always was here from before!They came and sit down and just read off what might need in future but actually showed me the cabin air filter and I sure was glad they had, my air conditioner hadnt been blowing good for couple months ever since I drove thru one of those high powered car washes and I KNEW when they showed it to me Exactly why, and certainly they stressed how bad it was ,not that they needed to , I go to lot of these oil change places because we travel out of state for my husbands work and most of these places dont take the time to let you know what they see your vehicle might be needing.....and theyve always done me right here in the past so THANK YOU GUYS, thats MORRILTON ARKANSAS!! Also a thanks to Jasmine,who actually took the time to vacum my car, hurriedly but she got it and Thats something you just hardly ever see anymore....

I am sharing my experience with Jay Hodge Ford Dealership in Morrilton, Arkansas, to encourage…read moreother customers to proceed with caution and ensure that all agreements are clearly documented in writing. I visited the dealership to purchase a vehicle and worked directly with Sales Consultant Hayden Wood. After discussing terms, we reached an agreement on the purchase. I made it clear from the beginning that I intended to finance the vehicle through my personal bank, which is a standard customer choice. Initially, the Sales Consultant expressed no concerns with this arrangement. However, shortly after, Sales Manager Michael Barnes joined the discussion and stated that the deal could not proceed unless I financed through the dealership. This contradicted what had already been agreed upon. He asked which bank I used, and I informed him before leaving to verify my interest rate in person. When I arrived at my bank, I discovered that my credit report had already been run without my authorization and then removed, which raised serious concerns about how my information was handled. I informed the Sales Consultant that I would return the following day. During the purchase process, I also noted that the vehicle did not include a gooseneck hitch that should have been present. Initially, I was told that if I purchased the vehicle, replacing the gooseneck would not be an issue. This later changed to an additional $300 fee, and I was told the vehicle would need to be taken to J&I Trailers in Atkins, Arkansas. After conducting my own research with multiple truck and trailer businesses, I learned that the type of gooseneck quoted for $300 was not compatible with the vehicle I purchased. The correct gooseneck for this vehicle is estimated to cost $1,050 or more. This raises concerns that the dealership may have knowingly quoted a significantly lower price for an incorrect part. When I followed up regarding this issue and requested appropriate compensation, I spoke again with Sales Manager Michael Barnes. During that conversation, he accused me of harassing his Sales Consultant simply for raising legitimate concerns about the situation. He also stated that I could return the vehicle and retrieve my trade-in, which had already been detailed and serviced with an oil change. Overall, my experience with Sales Manager Michael Barnes was highly unprofessional. The communication was inconsistent, the terms of the deal changed multiple times, and I do not feel that I was treated with honesty or transparency throughout the process. I strongly advise other customers to be cautious when dealing with this dealership. Do not rely on verbal promises--ensure that every detail, agreement, and condition is documented clearly in writing before proceeding with any purchase. B.Brown

What a bunch of two timing liar snakes. Promised me a certain amount on my trade. Started the…read morepaperwork and hoped that I wouldn't notice that they knocked a significant number off what was agreed up. I obviously walked away. Did some research and found they also screwed someone out of truck in a contest. Bottom line is that their word means nothing. I drove from a neighboring state to make this deal.

Call THEM if you are in a situation. I was traveling alone through Morrilton and noticed my tire…read morepressure going down super quickly. I'm completely new to the area too so it was super scary until I found these guys number and they were there in 10mins tops. They fixed the hole (from a screw I drove over) and I was back on the road in 20 mins max and it was only $50. Super thankful!!

Right next to i40, Very quick and easy, nice work done and have you running right awayread more