Education was below our expectations on many levels. This school lacks in so many ways. Director…read moreand co-director are very kind hearted but spent way too much time in the office. Turn over was so high and the teachers were at times not trustworthy at all. Curriculum is scattered and not on the correct level of each child. All over the board! Much attention is needed at this location! We moved our child to Covenant Classical Greystone and we could not be happier. What a world of difference in so many ways!

My child has been with the same group of friends since he was 4 months old. This type of continuity…read morehas brought consistency and stability that little ones need. All of the teachers and staff truly care and treat you like family. It is so comforting to know he is in a safe, loving, and nurturing environment all day. He is only 3 and can already count to 20 in English and Spanish, knows his ABC's, can identify States on a U.S. map, says blessings and prayers all by himself, and that is just skimming the surface. I could not imagine life without Primrose.

My son previously experienced difficulties at another school, which led to some behavioral…read morechallenges. Before enrolling him at this center, I explained his history to the director and shared video examples of his behavior. She assured me they would be able to support him and provide one-on-one attention when needed. When he started in August 2025, things initially went well. Later, my older children, who attend the after-school program, told me they saw a staff member physically redirect my son, and after that he began having more behavioral issues. The center had told me they would only call in an emergency, but I began receiving daily calls to pick him up. I was also told that if I could not come immediately, he would not be able to attend the next day. The director was often at another location, which made communication difficult, and I sometimes received different information from staff and management. My children also mentioned that cameras were not functioning properly and that to them the water had an unpleasant smell. I was unaware of this until they told me, but it concerned me because they were always very thirsty when I picked them up. I also experienced billing issues, such as being charged during the summer when my children were not present, although these charges were eventually corrected after I was instructed to provided proof. I also observed inconsistent policy enforcement. For example, I was once asked to pick up my son for having one loose stool even though the written policy states three. When I questioned this, I was later told it had been an error. Over time, I felt my son was being handled differently than other children. He was allegedly sometimes not allowed to go outside or was allegedly restricted to using only one toy. Staff called me to pick my son up due to claims that he was throwing chairs. When I requested that staff take the chair, and informed them I was unable to leave, I was informed by a staff member the police would be called on my son 3 year old son and I could pick my son up from the Calera Police Department. Staff told me he could not return the day after this incident, which ultimately led me to withdraw both him and his sibling. In addition to my own experiences, I was approached by multiple staff members -- some currently working at the facility and some who are no longer there -- starting over the summer before my children even got back there until they left, who shared their personal concerns about how certain situations were handled inside the center. Hearing these concerns directly from employees contributed to my overall discomfort and my decision to remove my child from the program.

Love the staff! They have taught my twins since they were 2 and they feel comfortable there. Very…read moregood staff and very attentive to the kids.

Very professional and the kids love their teachers! As a grandmother I highly recommend.read more

They are terrible at communicating, close early all the time and now they're changing (reducing!)…read moretheir hours for the next 3 months with a 4 day notice. What working parent can pick their child up by 4:30 M-T and by 3:30 on Friday? If we wanted that, we'd do MDO. Also, they send children home for no reason and only text and don't call. They are short staffed and do not promote children to the next class timely. They are poorly managed and I would give zero stars if I could.

The school was really great almost teachers are extremely nice The principal is a very nice woman…read moreShe hosted great events in the school made school fun

CMS is a beautiful campus! The grounds are well kept and the inside of the school is really tidy…read more Anytime I attend an event here, I always enjoy the environment. The office staff as well as the educators are all really professional! I attended the Christmas concert and it was amazing. The show was well thought out and loaded with talented kids! Great event!

We home schooled our daughter through MHCS and my wife found this school easiest to do that…read moresuccessfully verses using Hope Christian. This place has a wonderful support system behind it and our daughter ended up going to a good college after graduating!

Tracy's Treasures Daycare is an excellent place for children. The staff and owner are very…read moreintentional about helping both the children and parents. We put our 3 year old there, after being home, because we wanted him to learn how to interact with other children daily. When my work schedule would not permit me to pick them up before they closed, Tracy, who is the owner made a way to accommodate us by providing transportation. She is very forthcoming about what she sees and is eager to aid. support, and assist with the needs present. She also helped me to obtain funding to pay for daycare assistance, which is not cheap. I must admit that she cares and has a desire to see everyone WIN.

Tracy is the most unprofessional person I have EVER met. My wife and I were really pleased with the…read moreteachers Mrs.Cole and Mrs. Jessica while my daughter was going there. Tracy's attitude is disgusting and she should not be able to deal with the public. Someone as ghetto as her should be kept in the back away from parents. I'm a proud Jamaican and I told this incompetent inbred that I needed a word with her. She hid behind the classroom door and asked what I wanted like I was trying to assault her.Saying "word" where she comes from means to fight. She then insulted me by saying she didn't know if I was speaking Spanish, Chinese or Ebonics which was extremely rude. I am a well educated man who's in management positions In customer service. I never met someone so blatantly uneducated. I pulled my daughter that same day.

Katie is absolutely phenomenal. She has taught all four of my kids. (11, 9, 4yo twins)…read more I am so incredibly grateful for her help with all of my children, especially my twins. They have level 3 autism, are non verbal, and have severe sensory issues. She has been so incredibly patient with them, molding to their needs and trying her absolute best to understand their individual needs and how to best help them. It has been a challenging road, and as a special needs parent it is so incredibly hard to find providers who you truly trust to help your children. I recommend Katie to absolutely everyone and have complete trust in her with my children, and her talents as a swim instructor.

Not friendly. In my opinion not safe regarding water safety. I wouldn't recommend her. She doesn't…read moreseem qualified to work with kids.

I recently booked a facial here for my mom and me. You have to call to set appointments, as they…read moreare not enabled to do so on their website. The young lady that scheduled the appts was attentive and accommodating. When we arrived at our appts, there wasn't really a wait after we checked in at the receptionist desk. The technician that performed my service was really nice. She made me feel comfortable and did a nice job overall. My mom stated the same for the tech that she had. It is important to note that all services are performed by students. The prices are very reasonable and all of the services they offer can be found on their website.

When you ask a client what is needed to make the service better and you dont honor their request…read moreand give excuses that the students are learning is bad business. You have signs that states students are being instructed but it is clear there is no instructions being given. The students are left on the floor alone until a teacher walks from the class where they have students being taught asking you if you are okay. So if you are giving instructions/oversight that means you are teaching in the moment to avoid issues that I encountered today. In a nutshell, the school is getting paid to take students in but failing them by stoking their ego with their many lies and failing to teach them how to be the professionals we as customers look for.