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    Joshua Deering: Allstate Insurance

    3.0 (2 reviews)
    Closed • Closed

    Services - Joshua Deering: Allstate Insurance

    Homeowner or property

    Car and truck insurance

    Life insurance

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    Options Insurance

    Options Insurance

    (19 reviews)

    Downtown Minneapolis

    My wife and I moved to the Twin Cities two years ago from the San Francisco Bay Area and sought…read morehelp understanding the insurance landscape in MN, and specifically to find the best value in home, auto, and umbrella coverage. While it didn't have the absolute most reviews of any insurance broker, the reviews Options Insurance does have--across Yelp, Google, and Reddit--indicate a strong reputation for customer satisfaction. And that's been our experience since working with our agent, Tippy Sourignavong. From the jump, Tippy demonstrated deep knowledge of insurance products (including terms and conditions that I found confusing), patience (in explaining the differences between policies), and responsiveness (often getting back to me within minutes for any question I had). She found us the best deal among insurers to cover our home, car (and later an additional car), and umbrella insurance from AAA; better than I could have found on my own. Before renewing this year, Tippy reached out, letting me know that she cross shopped my existing coverage across all the insurers and found us a better deal, saving us hundreds this year. She also flagged that insurers by and large were moving away from replacement cost value (RCV) to actual cost value (ACV) for roof replacements, which isn't as good, but out of her hands. I still appreciated the call out and it's exactly the type of proactive streamlined information I need to understand my choices and make a decision. I highly recommend Options Insurance and Tippy in particular as a starting (and ending point) for all your personal insurance needs.

    I've been incredibly happy working with Options Insurance over the years. They've assisted with all…read moreof our insurance needs for our family across products and they've always provided a top notch level of insurance. Their email response time is second to none, which matters to me. I always get an answer right away. Tom and Keri always exceed my high expectations. There was a specific time when I needed a policy in place by a certain date and Tom literally worked around the clock (I'm not kidding, late into the evenings and into the weekend) to make sure it happened. I never see service like this anymore. I will never leave these guys.

    Ryan Hangartner - State Farm Insurance Agent - State Farm Logo

    Ryan Hangartner - State Farm Insurance Agent

    (2 reviews)

    Agency is more interested in trying to sell multi-line policies than servicing existing customers…read more When you reply to email you frequently get an out of office email for Riley or Ryan. I understand that Riley just got married, but the whole agency shouldn't seemingly shut down in the meantime. Still have no idea what the premium change is to my policy changes requested 8/13/26. All Ryan says is "your good to go."

    Ryan, it saddens me to have to end with this horrible experienced. Insurance companies take the…read moreconsumers money monthly, I pay 500 bucks a month and, in the end, I expect you and your employees to get it right. It's your responsibility to earn my money. If I am rude, if I am angry there is a reason. General and basic rule, "Customers are always right" because they are paying your bills. I am not going to argue with your staff who keeps quoting me, or thinking they are quoting me. You (Ryan) said that I went to month to month. Man, I have been month to month since i signed up with you guys. I have never had an accident, I have never had a claim, how difficult is it to keep good records and know when to say "Sorry" or your mistake. It is not my responsibility to keep your records. The lack of quality, the lack of communication and competence in the quality of work shows you are unable to handle my personal insurance therefore, I cannot trust you with my company insurance as well. On a scale of 0-10, I am rating your company a -10.

    Joshua Deering: Allstate Insurance - homeinsurance - Updated September 2026

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