Service is good as they generally acknowledge you when you browse and are not snobby like *cough*…read moreKesay. The furniture is beautiful but definitely on the higher range so it's in same style and price range as Design Manitoba, Interior Illusions and Kesay as far as Winnipeg goes. Bella Moda definitely leans towards the modern end of the spectrum. Lots of Canadian manufacturers which is great. I was looking for a modern looking solid wood table which they didn't have - just veneer which is fine but the pricing was a bit high though the design was beautiful. They definitely have sales throughout the year so watch for those.

After looking through most of the city this was perhaps the best looking show room we ran into. We…read moregot our couches (on-sale) here and came back to get a nesting chair later. I really like the nesting chair. We will drop in when looking for the next piece of furniture, will we get it here depends..

My husband and I were searching for well-made, stylish furniture all over Winnipeg. It seemed that…read moreeverywhere we went (the big name stores) had okay looking furniture made with particle board and cheap materials. We heard about Elan through a friend and ended up buying all of our furniture (couch, chair and storage ottoman) from there. Not only is everything made in Winnipeg, it's made with high quality materials and a hardwood frame. You also get to pick out your fabrics so you can custom design your furniture. The staff is extremely friendly and knowledgeable. They care as much about how good something will look in your home as you do. For the price (which is extremely comparable to every major store), you get 5x the quality and style. We love Elan!

Very disappointed in this company. I took a risk on a local company and regret it! This chair cost…read moreme $3000, a major purchase I waited years to make. I'm an older woman with no children -- the chair has hardly been used. Unfortunately, after just over a year, flaws have come up in the upholstry. Elan/Verve Design + Workshop doesn't stand behind their product in any way. They want $1,400 to fix it. No offer of any kind of help other than to look for a cheaper upholstery shop to do repairs, but haven't heard back in 2 months. I expected so much better in quality and service. Save your money.

Amazing service at EQ3! The staff, especially John was helpful, knowledgeable, and made the…read moreshopping experience seamless. Great quality furniture--highly recommend!

Wow it's amazing furniture and very nice management I don't have a words to explain I Love EQ3read more

I did a survey online for Faveri's in exchange for a coupon for our next visit. My husband was…read moredriving through from Mtl to YYC so I asked him to use the coupon and purchase two pieces of furniture. He made the purchases and forgot the coupon. He went back before the store closed an hour or so after the purchase and they made an excuse not to honour it, saying the salesperson who helped him had to do the transaction. Well, my husband was on a schedule for work and could not stick around until the next day the salesperson returned so they said they would call us and honour the coupon. They never called. It is a year and 2 months later. We were regular customers at the Calgary store. We are disppointed at the service.

We'e purchased several items from them and stained them ourselves. They were always knowledgeable…read moreand friendly. I've gone in several other times to purchase their wood stain from them for updating old furniture. Always a treat to go in and look around. Solid wood furniture built to last is hard to find these days so it's always nice to know I can get it locally.

Selection is limited bt they can order what you want. Sales lady seemed to not know alot, just…read morepointing stuff out, no facts or anything we should know ie..wear and tear, what the products are made of. Had a delivery time, they came outside of that when I wasn't home. Being out here you're kind of stuck with them unless you have a truck, wish there were more competitors with comparable prices! Shop, but don't expect it top notch.

The Brick in Morden came under new ownership in 2018 and the new owners are fantastic! All sales…read morestaff I've dealt with are friendly and helpful. I bought a recliner for my mom and someone had mistakenly put a tag on it that said "take an extra 25% off". Even though it was a mistake they still honoured it. They also have really good sales!

Excellent after sales support from Palliser I had purchased…read moretwo Palliser recliners from their (previous) authorized dealer Parks Furniture in Hamilton. Unfortunately the power recliner mechanism of one of the sofas failed and needed to be replaced under warranty. Palliser service advised me to register my warranty claim through Parks. My experience dealing with Parks has been dismal to say the least. They are no longer being an authorized dealer of Palliser felt they no longer had any responsibility to facilitate the repair. I had been trying to get this warranty issue sorted with Parks on behalf of Palliser since November 2022. It was difficult from the beginning once Parks was involved, and I even had to drive 35km each way twice to visit the Parks showroom because they would not return my calls or emails to their service department. Frustrated by Parks dragging their feet, I again reached out to Palliser myself, when I learned a month had passed and they had yet to order the part from Palliser. I was advised by Palliser that I could initiate the part order and have it sent to the Parks' service department. I did this and waited for Parks to let me know when they received the part. After another prolonged period without communication from Parks, I had to reach out to Palliser again to get the FedEx delivery report to prove that the part was received by Parks before they would even acknowledge receipt of the part. The part was shipped on no charge basis to Parks furniture as per your standard warranty terms. I was advised I would have to pay Parks for the actual freight and labor for a Parks technician to install the replacement mechanism. Parks initially advised me that the total charge would be $90.54 which I agreed. However they arbitrarily hiked the price up to $153.16 once the part was received. Although I found this as highly unethical and unprofessional I reluctantly agreed just to get my recliner repaired and move on. When I asked why the fee was higher, I was told they were charging a handling fee for the part which they received at no cost from Palliser. Parks then insisted that the service charges be paid in advance either in cash or through Interac E-transfer which I was not comfortable with, and contacted Beverly for assistance. Beverly immediately got in touch with Parks service manager to let them know they shouldn't charge for the part provided to them by Palliser above the shipping freight cost, and tried to reason with Parks to accept advance credit card payment to no avail. She was able to have Parks finally agree to me paying the technician in cash on arrival and before the work commenced. The owner of Parks furniture (Patrick Gabriel) upon learning of this from his service manager, got annoyed and belligerent that I had contacted Beverly. He reneged on the agreement and refused to provide any service whatsoever. He demanded payment for the freight and his handling charge for the part, before Parks would hand over the free replacement part from Palliser, to any technician Beverly or I could arrange. This was when Beverly stepped in and went above and beyond the call of duty to ensure that I would not be held at ransom by Parks. She not only arranged for the part to be shipped directly to me, but also found and contacted a technician on my behalf. She was extremely attentive and she listened to all my concerns with a great deal of patience. She has a caring approach and demonstrates true professionalism. I would especially like to commend Beverly for her professionalism towards and engagement with customers. My positive experience dealing with Beverly is the prime reason that I will continue to use Palliser for my future needs. Beverly has already provided me with a list of other well regarded Authorized Palliser dealers, and I am happy I will not have to go through Parks in the future. Based on my experience with Beverly's customer service, I will definitely refer Palliser to all my friends, family, and business associates.

A spring broke in my Palliser leather chair. Customer…read moreservice online requests took weeks to get back to me until they finally promised to send me the spring free if I pay $25 shipping. I agreed and they informed me they would send me a receipt and video on installation directions. They took my money, never gave me a receipt or instructions and did not send the spring. They also aren't responding to emails. Stay away from this company!