I recently visited this store and staff were far too busy on their phones to bring out the other…read morehalf of the shoe pair I wanted to buy. After repeatedly walking the store length multiple times searching for an associate, one finally bothered to get the other shoe..of the wrong pair. When I pointed out to the manager that over 8 staff were on their phones, she tried to turn the situation upside down and accused me of being intoxicated and refused me service..and called the police. The official report details the reality of this situation. I contacted corporate and offered details and photos about the incident..they never responded back to me about any desire to rectify the situation, despite the details were captured in a police report! This store is their closest one to their HQ..and they didn't even bother to do anything about the situation. I encourage anyone visiting the store to expect the same behavior..DSW could care less. What's the point of a large selection if the staff won't bother to bring the other shoe from the back. I WOULDN'T GET ANOTHER PAIR OF DSW SHOES HERE IF THEY WERE FREE.

Haven't been here in a couple of years and it's changed for the better. Effort has been put into…read morethe layout and experience in the store. Sales associates are still very friendly. There was a coffee machine in the middle of the store; which was interesting. The selection of footwear is hard to beat here. My only gripe was that online pickup precess was a little confusing. My box was sitting on the wrong shelf;f and you still have to wait in the register to check out. It won't deter me from getting another shoe deal in here future..

Large national retailer. At one time this was one of my favorite stores. Why? The shoe…read moredepartment. Previously the shoe department had so many manufacturers and widths. That is not the case anymore. Hardly any narrow or wides. You need to order them in to try on. It feels like they have cut the staff and merchandise in half. I wonder how long this place will stay in business

Nothing of normal size, no one would help me. Finally, found a salesperson, said she would help,…read morebut never did. Left empty handed and upset. Why do you not want to sell merchandise? Tried to explain I needed a dress for my elopement and needed help. I will tell everyone I know not to spend money here.

The location is convenient, near the discount area of Easton. The store has been getting more and…read moremore crowded with displays and that's annoying. Not as bad as Burlington though. The prices match the nearby Marshall's and TJ Maxx, obviously. But you can find some deals. I always check out the pet area for treats and toys. You can also find Darn Tough socks sometimes. The wait in line usually isn't too bad. The last time I was there, November 2024, a guy stocking shelves was coughing loudly over the products.

I've been a customer since Sierra Trading Post was catalog based and my mom was making purchases…read morefor me! When I was in the outdoor industry and needed new gear, STP was one of the first websites I'd check for gear. Even when my wife was an employee at a competing outdoor retailer (where I got a discount) I was still shopping online at STP. When I found out they were building a brick and mortar store here in Columbus I was beyond thrilled! As it is part of the TJX companies it still means that the store is a gamble when it comes to brands and sizes found. However, it makes a great starting point as you can easily search their site to see if there are other sizes, colors, etc available. Don't have a tiny pocket computer (aka a smart phone)? There's no need to fret! In store they even have a kiosk where you can search their online stock. My only real dislike of the physical store is that as of right now they do not accept the countless coupons that come to my email address. This may change soon as an employee recently told me that they would start honoring them. Until then, I will still order the bulk of my purchases from the website so I can use the frequent STP coupons. With the store so close it's super easy to return to the store with no hassle. This is extremely helpful when ordering shoes online as some outdoor brands use variations of European sizing that allow for greater fit specification. Recently I ordered two pairs of a boot to see if they would work for my job. Having a low volume super narrow foot they did not but, with the painless returns it was no problem. I even lucked out and found the perfect pair in store!

great price and great service! I got high waisted jeans for…read moreonly $30 and normally I can't find them under $50. my mom and I were standing in the normal line, and then a nice lady from the jewelry check out area let us step out of line and check out over there. super quick and cooperative! very nice! love the service :)

The Lancaster, OH Kohl's Store offers good value and the opportunity to save even more can be…read moreavailable through mailed coupons, sales, the Kohl's app, Kohl's cash and the Kohl's credit card. They offer a day for a senior discount as well. I enjoy the extended hours and sales that allow additional coupons/discounts. I can always find items for my entire family, household, and friends. This store is well-lit, has wide main aisles, and usually is free from boxes and clutter. Gold Star Clearance is throughout the store and many times I find clearance items at 90% off, much higher than other retailers. The employees are friendly, helpful and knowledgeable, offering the Kohl's credit card at almost every transaction/purchase, yet politely respond when you say "No." The parking lot is well lit and fairly clean. This store always has good stock of sale items and items in stock that are standard, such as house linens, clothing, shoes, accessories, etc.

I spent a day shopping in Easton and paid Old Navy a visit. The store was well organized and had…read moreplenty of cute options around. I was just browsing for the day, so I didn't make any purchases, but it was a smooth visit.

Quick trip in for some shorts. The Lennox location is my go to store but definitely liked this…read moreexperience at the Easton location. Well stocked, friendly service, and decent pricing with the sale. Store was clean and everything nicely folded and displayed. Tried on several options and left with a couple pair of shorts and some shirts. There was a slow moving line and just feel like they could have used some more folks at the register this visit. Will definitely stop back in. Seemed to have more size options and selection here.

I shop quite often on their online store. clothes are good quality pieces but quite expensive. The…read moreonly odd thing about the atmosphere are the snobby employees. Be prepared to be ignored or employees to dread helping. I got asked a couple times if I need assistance and it looked like they dreaded to ask, then why ask if i need help? When i go up to pay the manager had the nerve to runaway and yell out loud "someone else will help!" To compare them to a better customer service atmosphere at the store called Aerie--they should probably keep that attitude in check-especially if customers are nice!! Customer experience is everything when it comes to reputation/ image of the brand to keep a positive experience.

I loved this store when I lived in NJ! Tiffany and Jay gave me a wonderful first-visit experience…read morewhen I shopped at Easton's store this week: color theory, personalized attention, and kind words. Thanks ladies!

I was looking for a phone cover for my iPhone. Pam who waited on me was so courteous and helpful…read morewhen I asked if this was the right cover for my iPhone. She checked it out and said no and took me back to find the right one . Although they didn't have the cover I wanted I felt so blessed that Pam was so courteous and took special time to help me out! This store was at the Lancaster, Ohio TJMaxx

I love, LOVE TJ Maxx... I just can't say that this is my favorite, or even an enjoyable, location…read more The shoe selection is very, very small. This last visit, I saw 3 people messing around, and rolling around on the racks... I just thought is was some annoying teenagers with nothing to do... then I realized at least one, if not all, we employees! Are you serious?! I defintely will think twice about returning.

First time here and it was a good experience. Traded a barely worn pair of Yeezy 380's that didn't…read morefit me well to go towards a well fitting pair of Yeezy 350's. Nice selection of sneakers and I was given fair value for my trade in. The experience was a breeze and the overall service from the employees was great. Really nice location in The Short North. I follow their Instagram and they always seem to have good deals here. I plan on coming back in the near future.