I had never shopped at Orvis before and had a great experience. The store itself is clean, well…read moreorganized and easy to navigate. The sales staff was very helpful and professional. I have not experienced retail customer service like this in years, and really appreciated it.

I recently took a FREE fly fishing class at Orvis in Worthington and learned so much (and had fun…read moretoo). The young man, Jack, who taught the class knows so much and was very engaging sharing it with the class. Orvis is fortunate to have an associate who is so passionate about his profession! Orvis has a great selection of all things outdoors including high quality clothing.

Whether you are an experienced shooter or a new one, the staff here are very patient,…read moreknowledgeable, and informative, compared to other gun stores in the metro. I also noticed gun and ammo prices here are more competitive than other places. They always have something on sale or clearance on their weekly ads. I purchased 2 guns here on two separate occasions. A very nice and knowledgeable gentleman by the name Laird, helped me with the purchase and everything went flawlessly. I went on a weekday and wait time was not bad. More time for viewing the huge selection. I remember weekends can be busier but that's expected but again it moves fast enough in timely manner. One thing I know, if you got a service number, you will be helped even if it was near close time. I like the fact that the staff make honest meaningful suggestions per your personal needs and your specific applications only, rather than trying to sell you the highest priced merchandise. That matters a lot especially for the novice customers. I highly recommend Vances, both locations this one and the gun range in Obetz, for unbeatable customer service and prices.

I purchased an IOP item via Vance's website and received an email my order was ready for pickup. I…read morescheduled a pickup time which was confirmed. I've ordered several items this way from Vance's at the Hebron store and was always greeted by the CS person at the counter and taken right back to pick up my items. Upon arrival at the Cleveland Ave store, I informed the front desk I had an order ready for pickup and the lady referred me to Gayle, who is the IOP rep and should be familiar with the process. I informed Gayle I had an order ready for pickup and also had an appointment time scheduled. She told me to take a number. I kindly informed her again that I had an appointment time confirmed. She rudely said, "That's nice, but you need to take a number"and then proceeded to grab a number at the gun counter for me. She handed it to me and stormed off. After waiting about 20 min for my number to be called, Courteny called my number. While doing my paperwork, I asked her what the process was for order pickup with a confirmed appt time. She kindly informed me the front counter should have given me a buzzer and a light at the gun counter would flash and the buzzer would go off when my item was ready. I told her of the ordeal I had with Gayle and she again informed that is NOT the process for pickup in my situation. Courteny was a so kind and knowledgeable. If not for Courteny saving the day, I would have left zero stars for the way I was treated by Gayle.

They answered every question that I had and didn't even get flustered with me asking so many…read morequestions. Everything that I ordered has been spot on! When I wanted the wrong product they ask why did I want that. They often would recommend something else (.usually cheaper, they are not in it sell something), because I made a mistake or a stupid request. They never made me feel like a fool, only encouraged me as I was learning fly fishing. They truly love fly fishing.

My nephew and I took a two day fly fishing course from Brian at Briarwood sporting club. Brian is…read morea walking encyclopedia of fly fishing. We learned a lot. But practice practice, practice. If you want to start up fly fishing, this is a place to go. I highly recommend MRO.

Surplus has great customer service. They have alittle bit of everything. 1. Hats 2. Patches 3…read more Military shoes. 4. Air guns/knives 5. If they don't have it they can order it. My order came in a week or so. That pretty fast these days. A great place for your Military stuff that you need Darren. MSC USNAVY RETIRED.

I consider myself an advanced collector of militaria. This place does not have it. They have the…read morestandard Army.Navy fare; airsoft guns, compasses, knives, BDUs, camping supplies, etc. However, this place is pretty large and has two stories of army-navy goods. They have a basement with a clearance.discount section that is not bad. I picked up a knife pouch for half off, which was nice. They have free American flag bumper stickers, which is nice. Service was a little slow (the two guys at the counter were helping a young kid with an airsoft gun that had a problem). Better than the average small Army/navy store, but not as good as a real surplus militaria store. 2.5 to 3 star establishment.

Thought it would have a good selection of outdoor gear for ALL activities. Unfortunately Dicks woke…read morepolicies leave a huge portion of the sporting public out by not offering anything in the shooting sports area. Not a fan and will never purchase from any associated store. Will spend extra anywhere else.

Today is the grand opening of this store. Fantastic, Columbus now has an actual location…read more It's located next to Easton on Morse Crossing. This store has lots of tactical clothing and gear. This weekend they are offing 20% off everything. The staff was very friendly and more than happy to answer our questions. The place was packed with people wanting to make their purchases. The store was very organized and well stocked. We were told by an employee that if the store didn't have the right size in stock they would order it for you and also give the 20% this weekend.

Surprised I haven't already reviewed this. I've definitely been before, once in a long while when…read moreI'm looking for a specific item. It's huge, it's expensive, and usually it's disappointing. Today I was looking for a mess kit for camping. They have vast areas devoted to clothing, a whole wall of hundreds of Stanleys, 14 different dog bowls, and zero mess kits. Two little aisles of camping gear, and that's it. Their grilling section is four times as big as the camping section. I guess that's what people wanna buy, but if you are looking for outdoor supplies, this is not the place to come.

We frequent DSG and have for years. The Easton location is more hit than miss and we're familiar…read morewith the layout and products. We hit it up yesterday after the Buckeyes won and got us some new Buckeye shoes and fun fab hoodies we're pretty sure once they sell out that is it. They are that fun! In the shoe department there were three associates kicking it and not approaching anyone for help so took a star down. Once my husband approached them, only then did we get what we needed. Weird. The checkout was awesome great staff who welcomed us with a smile and was super efficient and smooth with our transaction. During the COVID years, DSG kept it legit and professional with car deliveries. When I do stop for golf gear, I'm always approached in that department offering help so that makes me happy. Overall, I do love this store experience overall. Admittedly, I did try the new Polaris location the weekend of their re-opening Aug 15-17 and what a nightmare. Too loud and too big for my taste. Keep me going back to Easton as the people are great and Easton keeps it easy.

The big boot marks the spot. This place is awesome. You can spend several hours in here. So much…read moreto look at. I've been used to ordering everything online. I'm glad to see this store here. The employees are happy and helpful.

This was my second time in LL Bean and I was specifically looking for a rolled neck sweater. I was…read moreimmediately greeted by an employee and they asked what I was looking for. I couldn't remember the name of the sweater but I described it in detail. They told me that they didn't sell that type of sweater and I had to tell them that they definitely did. They began to argue with me and I had to end up taking out my phone to show them their own website. It was pretty shocking actually that it came to that. The picture I showed them on their website was the exact model I described and they still couldn't find it in the store. I ended up walking away and finding it folded up on a main display. A crazy experience for sure that definitely makes me want to shop online only and skip the store experience.

Excellent service and vast selection of merchandise. Was able to piece together my Air Force class…read moreA for my father's memorial service.

Tried to come here for business so when you posted hours were but there was no sign saying why they…read morewere closed or anything I kept calling the voicemail and he said they were open and the worst part is it was the day before Veterans DayI wanted to do business here but it was a huge disappointment.

I recently purchased a bicycle from Paradise Garage. Being a lifelong biking enthusiast, I have…read moredealt with many bike shops throughout my 74 years. The customer service, knowledge and patience I received from Emily, Dan and Will was unparalleled. I purchased a Surly Karate Monkey hardtail, which was my first mountain bike. I had done considerable research, but many questions remained. Sizing was my first concern. Emily brought out her own Karate Monkey, which confirmed the correct size for me; and because I had decided to upgrade the tires, Dan and Will spent considerable time helping me choose which tires would be best for both front and rear. Once the bike arrived, Dan assured a proper fit. He also made certain my compression front fork was adjusted properly and that I understood how to experiment with various settings to maximize its benefit. The folks at Paradise Garage make the experience of buying a new bicycle comfortable, enlightening and fun, as it should be.

Paradise Garage is my go to bike shop. They have helped us out so many times in the past. All the…read moreemployees are not only knowledgeable bike people, but they are also just all around good people. I love stopping in to the shop. My most recent visit was to buy a free standing bike pump to have on hand at home. Both employees in the shop were quick to show me where the pumps were and to suggest one. I always buy what they suggest. They have never steered me in the wrong direction yet. It was a quick visit today, but I am planning on buying my husband a new bike in the new year and Paradise Garage will be my go to for that. When I got home I was extremely pleased with my purchase. The new bike pump pumped up our tires perfectly. If you are a biker and you have not been to Paradise Garage yet please give them a chance. The employees, the service department, and the products are phenomenal and fairly priced. You will fall in love with them like we have.

My husband bought a motorcycle from Iron Pony and we had excellent service from Tom his salesman…read more Also, Logan and Derrick in the finance office deserve a gold star for their absolute honesty. My husband overpaid and while counting the cash they returned the extra $100 bill. At this time of the year they are really busy. I would recommend coming during the middle of the week.

can't get anyone to respond have money in hand. very frustrating. i have called a certain salesman…read moreI've tried to email a different person but still no response...