Wondering why I walk in here at 4:00 pm on a Monday with my family and cannot even get a hello!…read more Not one other person in store. Walked past 4, yes 4 sales staff who are on phones and cannot even be bothered to look up! Unbelievable!

These guys are absolute experts. I went in with what I thought was a problem with my shoes. After…read moretrying on two different pair, George suggested a fix that worked beautifully. I've been here before and the service has been stellar each time.

I am giving them 1 star because I can't give zero. I walked…read morein at 10, when they opened, behind 2 other people. I was told, rather rudely, that I needed to check in. On a wait list computer. I was a first time customer so I didn't mind checking in. (When I said, "thanks, I didn't know there was a check in", I was told, "well now ya know" by the sales associate who was clearly finishing his breakfast while talking). Another customer came in but she didn't check in on a wait list. When the 2 customers before me were finishing up, the sales associates ignored me and my wait list check in and helped the woman who came in after me. I waited 35 minutes to talk to a sales person and I checked in as told, only to be overlooked and ignored. In this day when $120 is a LOT of hard earned money for shoes, I'll go anywhere BUT here.

**** Review 49 ****…read more I used to shop at this franchise a while back and like it. I needed a pair of black dress shoes, and I found a pair. They're system said they had a pair in stock but couldn't find them, so the girl offered to check other stores to see if they had them. Unfortunately, the closest ones were on the other side of town. Prices are reasonable, the staff is nice, but I don't think there's that many people that work there. Might try again at a later date, but very disappointed with the lack of inventory for men.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

I went back today after a long hiatus to just check again and see if things were any better since…read morethe initial opening. I was blown away for starters by the customer service from multiple employees. One found me a shoe in a size that wasn't even on the floor, another brought a different size to the dressing room, and a third suggested a better way to complete my transaction! Now keep in mind the stuff here is brand name and higher end than, say, a Marshalls, but I still found a ton of good deals. I saw higher end brands like Tory Burch, Birkenstock, Democracy, and more. I got a $200 free people dress for $35! It's now definitely worth checking out and could be dangerous... I got so much stuff!

Went in today their first day of opening. Store was well stocked with pretty much the same brands…read morethat are standard to NR. The store had many employees helping on their first day. Staff was made to stand at the entrance to welcome the customers super sweet. So for people who have been to NR it's definitely a couple of notches above TJ Max but the model is similar. So there is section for male, female, kids clothing and shoes. They also have a home section along with jewelry, make up, perfume, sunglasses and handbags. Lots for everyone. This particular one has lots of parking and very centrally located. Prices are fair to the brands they offer. Oh I forgot they also have some snacks right near the check out. Enjoy shopping at this location.

I came in needing a new pair of running shoes. I asked Devon and Canela for assistance and was met…read morewith very useful information about my step and gait followed by assistance finding my size and a wide fit. These two made me feel like I was a valued customer and that they cared about my satisfaction.

The jewelry turned my neck green didn't go away for 2 weeks! i do not recommend buying jewelry here.read more

This location is super clean and organized. The staff is nice and they have some great shoe…read moreselections at great prices.

The young men Brandon who works there is so rude to my child . I was looking for shoes with my…read morefamily and my son was looking for shoes as well. The Brandon guy kept yelling at my son asking him what brings him in today , can I help you today , and kept approaching him . My son is only 12 so of course he didn't have money and me and my wife were going to buy his shoes . But long story short me and my family felt really uncomfortable, I hate to say it but even footlocker treated me and my family better . Probably will never go back there again

Best set of supports/shoe inserts ever. Even my Podiatrist…read moresaid these were far superior to the shoe inserts they made.

Finding footwear for my finicky feet (look at that alliteration!) is a difficult task. I've…read morepreviously had foot surgery, so I have to be careful what I wear. I had previously gone to a Foot Solutions in California, so I was excited to find one in Cincinnati. I ended up getting custom orthotics-- though pricey, they have worked out very well, and are worth every penny. I love how they take notes about your foot, gait, etc so they know which shoes to recommend. Of course, not every shoe is the most fashionable, but you can at least get an orthotic to fit into your other shoes. If you have difficulty finding shoes, I'd pay Foot Solutions a visit.

I went in looking for shoes for an event and not one person acknowledged my existence. One lady was…read morebehind the register with her arms crossed and walking down to the other side at another register were three people acting too good to talk to anyone.

Their executive staff should not be in customer service. I wanted to return a dress, but I had…read moreremoved the tags. I understand that tags are required for returns, but I don't understand why they can't simply reattach them--tags fall off clothing all the time. Additionally, the manager I spoke with was quite rude and had an unnecessary attitude, which made the experience even more frustrating. I know they particularly won't miss my business, but I won't be returning