I attempted to buy a couple pairs of shoes online and was unable to complete the purchase because I…read morehad two gift cards. I contacted New Balance customer service and they encouraged me to go to the store to complete my purchase. I was able to walk in at opening time and talk with Nick. He was able to order my shoes and was out in 7 minutes. Wonderful customer service. Quick and easy. Lifelong New Balance customer who will continue to drive an hour from my home to get excellent service.... Thank you....

They will not take returns from an online sale even though the paperwork you receive clearly states…read moreyou can return them to a New Balance store.

Very good deals on shoes at the Cincinnati Premium Outlets. Outstanding military discount but make…read moresure you use ID.me ... which means be ready with your account which is what they use to verify you.

This store is huge. For being an outlet store, I was surprised at how much winter gear they had…read moreduring winter. Part of me was expecting mostly t-shirts. This store is heavy on apparel. The kid's section is larger than I was expecting. There is a smallish shoe selection in the far corner, near the registers. Some prices were great, other not so much. For the most part, the store was well kept. A few areas were hard to navigate with a stroller. There wasn't much in the way of customer service. The only employee I interacted with was the cashier. He was fine. If you are a fan of the Columbia brand, there is a much larger selection here than at any outdoor or department store.

Our shopping experience was excellent. The sales associate listened to our concerns and needs and…read morefound exactly the right type of shoes that we needed . I highly recommend getting your running/walking shoes from this business. Service was absolutely outstanding.

I came into this store with every intention of walking in, pointing to a shoe, being like "I'll…read moretake this in a size 9" and walking out. It was clear as soon as I walked in that this was not THAT KIND of establishment. It's not enough for you to think you know what you want, they want to make sure you buy what you, your body, your legs and feet NEED. Christine, the sales person, was very intentional and methodical. She measured my feet, even though I knew my size, she checked my arches, she watched me walk, looks at my steps, and how my ankles and feet moved and asked why I was in the market for new shoes. Then she selected what she thought I needed based on my needs and my build. In the end I tried on seven pairs of shoes. I walked out with the shoe I wanted but not because I wanted it, because I knew they were the right shoe for me. Christine was unrushed, patient, knowledgeable and genuinely interested in making sure i had the RIGHT SHOE. I've worn them every day since I bought them two days ago and my walking routine has improved so much! I also ended up buying sunnies, anti friction balm and a foot massager. After her great service just buying a pair of shoes did not feel like enough!

Looking for an old style, mom & pop store? The kind where service matters? Afield is that kind of…read morestore. During my two visits the proprietors greeted customers by name. A small sporting goods store (fishing & shooting guns/ archery only.) Afield does a good job of maximizing the space they have. A wider selection that Meijer or Walmart. New store hours! One of the owners told me they are now semi retired. Afield is now open Wednesday-Friday, 11am-7pm. At first, I considered dropping a star. Only open 3 days a week??? After experiencing their exceptional customer service, and seeing their prices, I decided to keep the 5 star rating. If I need something on a day they are closed, there are a plethora of chain store to choose from. It's nice to support small business when I can. Prices vary. Many items I was looking at were priced lower than Meijer; even Walmart. Low overhead equals savings for their customers. Some items look a little dated, that doesn't mean they aren't perfectly good. At the time I went FFL transfers are $25.00. That seems reasonable, and they don't try to give you a guilt trip about purchasing the firearm elsewhere. They seem to have the attitude of, "a $25 sale is a $25 sale." As another reviewer's tip says, it can be hard to find, and are located near the 275 bridge, behind an auto repair store. I have never noticed it before reading the other persons tip, so I figured it bears repeating.

Great mom and pop shop for guns, archery, and fishing! Same people running the shop for years and…read morethey know many customers by name. Unbeatable prices on everything!

Be careful when ordering shoes from this business. They make you order what you don't want, then…read morecharge you to try to return what you didn't want to start with. At no point was I told, nor was there a sign of a restocking fee. It took over two weeks to get the shoes I wanted. I gave up and ordered from Zappos (what I should have done in the first place, but I was trying to support a local small business). When I tried to cancel my order, the owner insisted on charging me a restocking fee on a pair of shoes that I didn't want to start with. When I called this morning to cancel, they couldn't even cancel my order over the phone. I will never do business with them again. I've got better things to do with my money than to waste it on dishonest businesses.

I'll always get my running shoes here now. They are very helpful, and they know what they're…read moretalking about. I thought I'd found the perfect shoes at the store the last time, but I went this afternoon and found some even more comfortable shoes. Finding the perfect shoes is worth the money!

I went in to get new pickleball shoes. Nice selection and was assisted by Brody. Was very helpful…read moreand provided good recommendations and advice. Found a pair that fit well and then checked out. Two ladies were at different registers and I spoke to both--I believe Stephanie was the lady on the register that I went to. Both were very nice and professional. This was my first time in this store. I will definitely be back. These are the kind of employees that any business would be thrilled to have.

You guys are a holes, I was a regular customer for years. I had one bad delivery services from the…read morecourier of missing package that I never receive. You guys did not not lose anything on the transaction because the courier company pay for the lost package. You banned me from ordering from you guys anymore without me knowing about it until I contact your customer services. I hope your loyal customers see this comment and see what a bad company that you guys really are. I will never recommend your company.

Not gonna lie... I don't think I'd go back to DSW after coming here. After being tired of feeling…read morelike DSW never has good deals anymore and was lacking in men's styles, I decided to check out Famous Footwear. I thought that the variety in men's styles was much stronger (and there were lots of affordable options (brands mean nothing to me). There were a couple styles where my size wasn't available (I imagine my size is pretty common). That can be a little frustrating. The staff was super friendly and helped me use a coupon to score a discount on my purchases. I also really liked that this store had lots of places to sit down and try on your shoes. Sometimes, I've felt at DSW that there were so many people that it was hard to have some personal space while you shop. The clearance section here had a great selection, but the discounts didn't feel particularly strong. All in all, I had a good experience shopping here and would definitely come back.

Now this company is spamming my email box with 5 messages a day! I do not recommend shopping here…read moreor on line . Once they fraudulently get your information it's an electronic nightmare . Please remove me from your mailing lists.

I've been shopping at DSW for over 10 years and never been dissatisfied . I do mostly online…read moreshopping. I recently purchased some shoes and wasn't pleased with them (online). They were too small and had to return them. We were in the area and did the transaction here. I really like this location. The staff was super friendly. No wait and was fast and easy. This location is one floor but had so much to offer. The back was the clearance. One side was men's, other side was women's , kids section and accessories. Organized and categorized. I did find some shoes and was able to use my rewards. FYI, if they didn't have the shoes in stock, they can order and have it shipped to your home or pick up. I can't see myself purchasing my shoes anywhere else but here. They always have good deals and have my size.

Meh, have been in here several times and never find anything that I want or in my size (I am a…read morecommon 7). There is nothing wrong with the store, it is well organized and clean. I am not sure the prices are comparable to other options and it seems I end up being referred to order online anyways.