I reached out to CPA Financial two months in advance, enrolled in their online "vault" including…read moreTheir business practices. One stated "look over your documents and give you a price within 24 - 48 hours. Next I walked back in and hand delivered my documents needed to file taxes. Never heard back. One month later I made a phone call to follow up and received an email assuring me "I will get to your return soon" Never heard back. I never received a price, an appointment time, a question, request to sign a return. Nothing - they just didn't file the return. I went back a day after the deadline got my docs - received no apology - and am now looking for a tax prep person once again. 2 months wasted with these people. I strongly suggest using another company.

I am so happy I found them. We have multiple businesses and had to change CPAs and Tax preparation…read morecompanies several times. Each time has been huge stress and frankly a headache forcing you stay with your current company even if you are not happy. No more! These guys are amazing! Janelle helped us. Very knowledgeable and detailed approach.

Being new to Vegas, I was googling and researching different tax preparers to assist me with filing…read moremy taxes, and I'm really glad I found Zen Tax Group. I had a fantastic experience from start to finish. They took the time to thoroughly review my situation and helped maximize my deductions, which gave me confidence that I was getting the most out of my return. The office is in a convenient location with plenty of parking, making the visit easy and stress-free. The staff were friendly, welcoming, and professional throughout the entire process. I also appreciated receiving both a digital and physical copy of my return for my records. On top of that, their service fee was very reasonable for the level of service provided. Highly recommend Zen Tax Group if you're looking for a reliable and efficient tax preparer in Vegas!

We had an amazing experience from start to finish! As soon as I walked in, I was warmly welcomed…read moreand even offered water and soda, which was such a thoughtful touch. Winnie and Anita assisted my husband and me with filing our taxes, and they were fantastic--friendly, professional, and extremely knowledgeable. They made the entire process smooth and stress-free. We're especially thankful because we received a great refund! In the past, other tax companies have charged us so much, but this company provides quality service at a very fair and reasonable price. Thank you again for such excellent service. We'll definitely be returning and recommending you to our friends and family!

Old reviews were from when Cort was the owner. New owner / new CPA bought this firm in late 2019…read moreand I think Cort stayed on for a bit after to help transition and I think that transition is over now - sadly, the new person is tanking the firm due to incompetence. They offered me money given I sign a release to not say anything... I wonder how many times something like that has happened. Here is what happened to me this year... I brought what I thought was a mistake to Azada, and they assured me that no mistake had been made. After having another firm correct the mistake, they told me "We didn't know the accounting law, so how can you hold us liable for ignorance?" - Well, Michael, that is exactly what I pay you for - for your knowledge, and to literally know the accounting rules... They had me paying over $5,000 when I was due a refund. This error has caused me a lot of time and money (however, had I not corrected the error Michael T would have had me pay a MUCH greater sum to the IRS - which is interesting, because this is the first CPA that I've met which prefers paying a higher amount to the IRS. Why? Probably because if they have you overpay it limits their liability (while if you underpay they may be liable for it. To me knowledge, if a CPA makes a mistake while being presented the correct information, they may be liable for the tax difference. However, this CPA goes the opposite direction and has you pay more which then eliminates much of their liability! - how ridiculous. This is a person who bought a CPA firm rather than building it up themselves - and I can see why. Here is a part of an email which I sent Michael T. "Here is how I see things... 1) I hired you to be my CPA. 2) I told you I thought it was incorrect. You assured me multiple times it was correct. 3) You showed I owed over $5,000. 4) I sought a second opinion. Second opinion said you did things wrong. 5) After I told you I had hired someone else because your way was incorrect, you stood by your original tax preparation stating that you were still correct. 6) After showing you the new preparers return, we had a phone call. On this phone call, you said you shouldn't be held responsible because you did not know the tax law. To me, ignorance is not an excuse, and you should say "I apologize, I was wrong, and due to my error and the fact that you've been a client for over 10 years, and now the knowledge I have gained which will help me in my practice, I will gladly send you a check for the amendment troubles". But instead, you insisted you shouldn't be held responsible due to ignorance. I just don't think that is right... 7) Then, after stating you would get back to me tomorrow (on the call), then early next week (in the email), I emailed you on that Friday to say 'hey, where are we at?', and that email went ignored. I then sent another email which became a bit more aggressive because your resolutions have been lackluster at best. 8) Now, you ask if $509 is acceptable. It is not. You filed a return on my behalf that would have had me pay 10x that amount, and then continued to state that that amount was correct." I asked them to pay the amount I was charged to have the mistake corrected. Well, at first I asked them to split the amount but they hemmed and hawed for a long time and never even agreed to that. Due to it being a mistake and needing to file amendments which is not easy and requires more work than being filed correctly in the first place, it was not cheap! He refused to work with me on this amount and stood by his statement that being ignorant of tax law should excuse him from it. This new guy is awful.

Mike is a fabulous CPA!! I would recommend him to anyone needing the assistance of a CPA!! He and…read morehis staff are very knowledgeable, helpful and friendly!!

Quick and fast service. I am glad I found Danny who is very friendly and give us great tax…read moreadvices. We have good feeling when doing business with her that she cares and works hard so that we'll keep as much of our hard earned money as possible. That's really important.

I am so glad I found Dany here on Yelp. As a new small business owner, things can get overwhelming…read morebut Dany makes everything organize and easy for us. She is always on top of her game and is very knowledgeable on her field. I would definitely recommend her to anyone that needs an accountant! She is the best there is!

After multiple years of using Eileen Jacobs to handle our federal tax returns, she has repeatedly…read moreproven herself to be very knowledgeable and helpful in assisting us in preparing and filing tax returns. Lately she has also provided helpful and accurate information concerning real estate taxes on house sales in California. She has earned our trust to remain our tax advisor for the foreseeable future, and I recommend her services to others without qualification.

Nice team, gave me the kind of insights I needed for my tax situation. Sadly not all solutions get…read moreyou the results you want but I recommend them for the quality of support.

Thank you Justin for helping me purchase my dream home. This review first and foremost is for Mr…read more Shaw's help in helping me navigate thru the current real estate market. I was a California transplant looking for a place to call home in Vegas. It was a one stop shop. His office helped me get my taxes done, find a lender to lock me into a decent loan, and then find the home that I now reside in. Never thought I could find my dream home as a first time home buyer. By the way, my taxes were a mess. I have several businesses and W2s. Any service that can make sense of a stressful time of year is an A+ in my book.

This is the place where you need to do your taxes. Jae is very knowledgeable and provides you piece…read moreof mind through the process. I'd definitely recommend to a friend.

Very responsive. Called me within 12 hours. Answered all of my questions. I didn't feel rushed and…read moredidn't waste my time.

I cannot say enough good things about Paul aka OUR Harvey Specter!!!! He is not only incredibly…read moreknowledgeable and skilled when it comes to taxes, but he also has a way of making the entire process feel so much less stressful. From the moment my husband - Alan started working with him, it was clear that he genuinely cares about his clients, not just as numbers on a spreadsheet but as real people. What really sets Paul apart is his down-to-earth approach. Taxes can be overwhelming, but he explains everything in a way that's easy to understand and makes sure you feel comfortable every step of the way. No question feels too small or too silly--he's always patient and kind, ready to help however he can. His compassion is truly evident. Whether it's navigating a tricky tax situation or providing reassurance during stressful moments, he's there with support and guidance. And at the same time, Paul is extremely thorough and precise, ensuring every detail is handled with the utmost professionalism. If you're looking for someone who is not only excellent at what he does but also cares deeply about his clients' well-being, look no further. Paul is truly a gem! If you fancy working with a solution provider with much humbleness and tranquility! he is it! Many thanks Paul!!!!! My husband cannot stop raving about you!!!!! :)

I have been getting excellent service from Torchlight Tax. Ive been using them for at least five…read moreyears now and am confident they are getting me all available legal deductions.

The process of getting a trust set up was skillfully, and caringly handled by Bronwyn for…read moreTorchlight Tax. My ignorance to the process was not a challenge. Step by step insight and guidance was provided. I would highly recommend them for this service. Very well worth the fee! Louis