Kristy is amazing and a true professional. We have used her for years and we are 100% confident and…read morehappy with her work. Do yourself a favor and contact her for all of your bookkeeping needs. You will be so glad you did.

Kristy is a very patient person to deal with when having to fix our "messes"!…read moreI've known Kristy for over 5 years since she has been doing my Bookkeeping for my Petsitting business. She completely set up my business on QuicKBooks and keeps it all up to date, balanced and ready at the end of the year for Taxes! I can't say enough good things about her, and her knowledge of what she does. She is quick & efficient and always a pleasure to work with! She truly knows her stuff, and has been a lifesaver for me.

Nicole was great in the beginning and very responsive. Unfortunately since February 2025 I've been…read morerequesting for her to cancel the account she opened on my behalf with ADP so I can open my own account to handle it myself. She has yet to do this and ignores my emails and phone calls now. I find this very unprofessional and frustrating. I would have used her services again for the next tax year, but sadly now I cannot recommend doing so. Especially after reading I'm not the only customer with a similar experience of lack of communication

Had a very pleasant experience here. Even being from out of state. Quick and straight to the point…read moreas our taxes weren't at all complicated. She mentioned she deals with much bigger fish on the daily though so they're not a stranger to whatever you bring to the table. I'll be trusting them with our future taxes from now on.

As of right now we are extremely frustrated that we set up our new system on Tuesday and haven't…read morebeen able to completely finish because we can not get intouch with the right people. Honestly so far we are very skeptical and it seem like we have Been scammed fingers crossed that's not the case. Hoping we get things resolved soon.

THE WORST I have ever worked with. I have recently purchased a business and inherited this company…read morenot by choice. I was sent an email with no initial contact I filled it out and then didn't hear anything back. In a meeting with the seller he gets a phone call saying that they have an appointment with me the following day to meet up with me to install new equipment. I heard my name over the phone and just happened to ask what the call was about. The lady confirmed after he asked that they actually never reached out to me but wanted to confirm if that date and time would still work. From that point on matters just continued to get worst and I should have just said no thanks and canceled the setup. Long story short no one came and it was an over the phone appointment, mins before my restaurant open, systems down, nothing working, lies after lies after lies, pointing fingers at other companies, lots of back and forth and very poor customer service. I lost a lot of money in just one week not to mention having to send employees home due to not being able to properly operate the business to full capacity. After dealing with the failures and all the back and forth I did not get not one apology. I did however get a call from someone in sales who was extremely pushy and unapologetic and condescending named Heather I believe that tried to push me into upgrading my POS system meanwhile the one I inherited wasn't even fully functioning which was working perfectly fine until they started messing with it. I wouldn't walk I would RUN if coming in contact with this company. I will def be switching and have already got in contact with another company that is going to come out and do the complete setup and make sure everything is functioning before shutting theirs off and I so can't wait to give them the finger.

McCarthy Kaster Guerrero CPAs have been preparing our LLC and personal tax returns for 14 years. My…read morefamily and I value their advice and professionalism. I make the highest recommendation without reservation.

I have always worked with Angie... She gets right to it and your taxes are done within no time. Her…read moreknowledge is exceptional as she has been in the business a long time. I like the fact that there's other CPAs within the group that can help with any "one off." Prices are good and when I leave there, I feel good that my taxes are done and done correctly!!

For the last four years, my wife and I have trusted Damiana's sound guidance and advice. She has…read moreguided us through our fairly complex tax situations. She is professional, courteous, and extremely knowledgeable. I couldn't be happier with iN-Balance, Damiana is entrusted with my families accounting needs. Highly recommend!

I have known the owner Damiana Crimi for 6 years now. We worked together in the past at a local CPA…read morefirm. When we worked together she was professional and easy to get along with. Damiana has always been technically inclined in US tax laws and accounting principles. She demonstrates a strong desire to keep current on emerging accounting and tax issues and I often seek her professional opinion on various accounting topics. I am thrilled that Damiana decided to open up her own practice. I have no doubt that she will be successful as people experience the type of commitment she brings to her work. People can relate and feel comfortable with Damiana because she is outgoing and forthcoming. I recommend her professional services to anyone in need of accounting, tax or consulting work for their businesses or for themselves personally.

Kimberly is beyond amazing and got me through something that is normally stressful for me. Her…read moreexpertise and spirit I am beyond grateful for.

First time going to Pronto tax.Alexa is professional took her time in assisting me with my…read moretaxes.Fully satisfied and happy with it and I recommend this business.