started a gazebo project quoted at $750. Then they said it was more complex and raised quote to…read more$1000 (maybe they should understand the product they're going to assemble before giving the initial quote). Made the mistake of paying for it up front. Started on wednesday April 8. did some work the next day and was told they couldn't finish that day, but Friday had an open schedule to finish. Never showed on Friday as I sat around waiting. When I contacted them, they blamed it on the weather. I'm now eating the $1000 I gave them and having someone else finish the job. Their reply was that I didn't have to pay the full amount, only a deposit. No mention of a refund at all for an unfinished job.

Hired Jim Brown to fix squirrel damage and paint addict window and paint the trim a year and a half…read moreago he told BBB he would make it right so I called him and he told me he could not afford the time

We are very happy with the work they did for us, We asked if they would move the furniture out and…read moreback in since we are no longer able to do that, They did the work, replacing carpet with hard service, and painting. and then replaced everything just as it was. We love it.

After working with Plekkenpol for over five years and spending hundreds of thousands of dollars on…read moreat least three different projects, this is not a review we expected to write. We have referred them to family and friends--three of those referrals have resulted in projects--and until recently, trusted them without hesitation. Historically, price transparency was something they were willing to provide. Unfortunately, something has changed. Most recently, we were quoted $30-35K for a relatively straightforward mudroom remodel and back door installation. When the formal bid came in at a single lump sum number over $40K with some modest scope additions, we asked for additional transparency into that singular number to understand how much each part of the project was costing so we could determine where adjustments could be made. We were told that a further breakdown of the lump sum would not be provided. Over the next two weeks, we removed multiple significant items from the project scope, yet the total price barely changed in response. We asked repeatedly for greater transparency to understand what was still comprising the lump sum price we were being quoted and never received it. At a certain point, the math just did not add up, and it became increasingly difficult to reconcile the number we were being quoted by Plekkenpol with the project scope. When we expressed frustration with the lack of clarity, the response was dismissive and unhelpful. We were told that regardless of project size--even on significantly larger projects--additional price transparency would not be shared and that we should trust them that we are getting the best price. To be clear, this was not about the money--it was about transparency and partnership. We simply wanted to know what we were being charged for. Because Plekkenpol would not tell us how they arrived at their lump sum price, we ultimately chose to end our long-standing relationship and move on. We recently recommended to another family that they consider Plekkenpol, but after this experience, feel obligated to advise them not to proceed due to Plekkenpol's unwillingness to provide transparency in pricing.

We are so thankful for the work Cynthia and Carlos Construction have done on our house. Every…read moreperson who's ever been to our house is very thankful too! We love showing off our 100+ year old home now. A list of the work CCC has done over the past 18+ months: refinished hardwood floor throughout the main level, replaced kitchen counters, new kitchen ceilings, refinished our basement (framing, insulation, drywall, flooring and all), some miscellaneous plumbing and electric work, and probably way more that I'm forgetting. Carlos, our main point of contact, has always been responsive and a pleasure to communicate with the whole time, and his subcontractors have been consistently kind and hardworking too. We started working with Carlos in March 2020, right when the shut down started to happen. Carlos was incredibly diligent and careful with getting the job completed before the pandemic truly hit. We'll always be grateful for that.

After working with Cynthia & Carlos on two previous projects and getting good feedback from a…read morefriend who we referred to Cynthia and Carlos for her home improvements, we contacted Cynthia & Carlos for another project. Initial communication was efficient and they came out to give us an estimate. We were considering some options to update our ceiling. After receiving their initial estimate, we asked Carlos for an estimate of the other option we discussed. After more than a week went by, I emailed to check in on that estimate. Carlos stated he had forgot and was out of town and that he would get that estimate to me in a few days. Unfortunately that estimate never came. Maybe they were too busy? Maybe they forgot about us? Maybe they didn't want the job? We sent them another email apologizing if we had bad timing and caught them when they were too busy. No reply at all. Hopefully they are still in business. Our neighbor in interested in some kitchen improvements and was looking for a referral. We would have loved to refer them again however at this point we are unsure what their schedule is or if they are even in business anymore. Hopefully they are all right however in the nature of good business, you'd think they would follow up with a loyal client if there was a emergency or unexpected interruption of their business. We still believe this is a good company and may consider them for a future project however we may ask if it's during a time that works for them.

This was a relatively small project - rotted main Garage Beam the HOA in Eden Prairie deemed I…read morereplace & pay for in a limited time frame. Envisioned Concepts Construction LLC was provided by Home Depot. It took only pics of the damage and full structure texted; the bid received in 1 day was in the range a retired contractor estimated. I agreed to Envisioned Concepts Construction LLC's bid when the owner, Alex Nelson visited the project & confirmed it was a one-day project; penciled the day 3 weeks out, in HOA time frame. Alex Nelson was easy to communicate with, texts facilitated communication as he has new and ongoing projects. As I communicate to the HOA lawyer, Alex provided me the documents quickly. Fortunately Feb 14 had fine weather to complete the project. The 2-person crew that was to remove the rotted beam, build the temporary support and then add the new beam and remove the temporary support arrive about 8:15...as they were having a phone conversation with Alex to get the supplies Alex ordered @ the local Menards -- the Door Specialist arrived. The Door Specialist completed taking the door down as the 'Beam Crew' returned with all supplies. By 3PM the 'Beam Crew' nearly completed their work, also sawing the rotted beam and clearing all materials into their truck. I phoned the Door Specialist and he returned to put the garage door back in place and fully functioning by the time the 'Beam Crew' were ready to leave. This coordination by Alex throughout the project was First Class and the Garage Specialist finished before 5PM. As the rotted beam was likely due to the HOA not providing flashing or maintained caulking standard -- Alex with his Construction professional expertise joined me to write a letter on these matters to the HOA lawyer. We await to receive a response. In Sum: I fully recommend Envisioned Concepts Construction LLC for you projects! Alex Nelson will be fully attentive and easily accessible with clear communication for your project, irrespective of the size and complexity!

We hired Roell to do some wall repairs and paint our kitchen and a bedroom (including radiators)…read more Was very pleased with the quality of the repair work and painting. They were also very pleasant to work with. Scott was particularly helpful. Would definitely recommend!

We had a very bad experience with Roell. They sent their 'crew' out to do some work and it was…read moreworse than my 5 year old could have done. when we called them about the low level of quality they all but told us we were being 'difficult' and we should just go away. One employee told us that a different employee was making fun of us and our request for it to be fixed. We lost all trust and respect for this Company since then!

I cannot Caution/Warn you enough about our experience with John Horsch/Kraus Bros Construction…read more John Horsch, the owner of Kraus Bros. Construction comes across like a very nice, honest small businessman and that is why we chose to hire him. Unfortunately that was not our experience at all and once he got our money he no longer appeared to care about a timeline or our project. We hired John Horsch on Sept 4th 2018 to remodel our basement with a projected completion date of Dec 15th 2018. This was very important to us as we had someone coming to live with us in January 2019 and needed to have it done. John was well aware of this fact. In June 2019, almost 6 months after our projected completion date and with the project still incomplete we were forced to hire an attorney and fire Kraus Bros. Construction. At this point we had paid for 90% (Jan 2019) of the project and we still only had plumbing, electric and walls. He knew we had a tight timeline but it didn't look to us like he had any intentions of hitting it as 8 months into a 3 month project he hadn't even ordered the doors, windows and hadn't contracted subs for some of the work and attempted to try and get out of the contract. To make matters worse we learned that John also wasn't paying some of the sub contractors who had been working on our house. The plumber and electrician were NOT paid during our project. We had to make arrangements to pay the plumber directly for the remainder of the work and the electrician chose not to finish the job since he hadn't been paid - this despite the fact that we had already paid Kraus Bros. for their work once. He also refused to pay the final half of the flooring payment after we had paid it to him in full. We were forced to purchase the carpet again so the company would release it to us. The LVT flooring which Kraus Bros. had installed needed to be removed because it was put in improperly and again we had to pay twice for our flooring. John Horsch promised to reimburse us for the flooring but he never did. When we asked for the names and contact information of the subcontractors John Horsch refused to provide them to us. We were able to get the plumbers and electricians contact information through the permits they pulled for our project. We were fortunate that none of them put liens on our house but they could have. You may not be so lucky. The more we questioned why things weren't getting done the more he delayed the project. He also started to charge us for things that he never said we were going to be charged for. Per his contract, changes and upgrades are to be paid for in advance. Fed up and frustrated in May 2019 (nearly 5 months after the projected completion date)we filed a complaint with the BBB thinking this might light a fire under John to get the job done. It had the opposite effect. After filing the complaint with the BBB he demanded payment for more "upgrades" some of which we never requested, had already been paid for or were things he asked us if we wanted but would have refused had he told us that there was a charge or a delay associated with his suggestion. He refused to come back until we paid these new charges that were never agreed upon in advance. When John said that he was not coming back unless we paid those change fees we contacted a lawyer who believed the contract had been breached and he sent John a letter that we hired someone else to finish the project. We requested the money for our upgrades that we had paid for and were never delivered. John Horsch of Kraus Bros never returned the money and sued us for what he thought was the remainder of the contract. This was fascinating because he sued us for $3140 while having kept $10,000 of our money in upgrades alone and was refusing to finish the project. John Horsch agreed through mediation to pay us $20,000. He also attempted to have a gag order preventing us from talking or posting about our experience with him and his company. We refused. There are other issues that we left out because we can't fit everything into our review. All of the above information is backed by emails, texts and other written documentation. John may come back and say there was miscommunication on product but that isn't factual. We were clear from day 1 on what we wanted and there are only so many times that we could repeat ourselves before we realize it isn't about the product. I wouldn't hire John Horsch/Kraus Bros Construction to build a doghouse, much less allow him in my home again. Because of company name changes we later found out he has and F rating on Angies List. Again I cannot Caution/Warn you enough about our experience with John Horsch/Kraus Bros Construction. I would not recommend them.

John and his crew were very accommodating through the entire process. From the permit getting hung…read moreup at the city office, to the fact we kept making changes to the design of our deck. They handled the inspections office so I didn't have to. We got a late start in the Fall, and even when the weather was miserable John and his team pushed through and didn't skimp on the quality. In fact, his extra attention to detail really made the finished product look better than we pictured it. We can't wait to enjoy it this Spring! I'd highly recommend them for anyone's project.

Max and his crew did an outstanding job pressure washing our house and painting our shutters. They…read moreshowed up when they said they would, communicated any unanticipated delay and worked hard to ensure the deadline they set. Wonderful work ethic. We will use them again and highly recommend their services.

It was a pleasure to work with the Boyer Building team on our three-season porch…read more Tim understood what we wanted and he and Kimberly produced a design that said yes to our vision. Throughout the process we had excellent daily communication with Gaetan, the field manager, and Bill, project manager. The quality of the design, materials, and workmanship was superb. The building site was kept clean and safe. Bill and/or Gaetan visited the site on a daily basis to supervise the project. Joe, one of the carpenters, saw an opportunity to improve the design and discussed it with us, Gaetan, and Bill. We all agreed with the changes and they were implemented. We are very pleased with our porch and use it almost every day during the spring, summer, and fall. This is our second experience working with Boyer Building. They are very easy to work with and produce excellent results. We highly recommend their services.

We recently had Boyer Builders complete a full remodel of our home, and we honestly couldn't be…read morehappier with the results! From day one, the team was friendly, professional, and easy to communicate with. They really took the time to understand what we wanted and offered helpful suggestions along the way to make the design even better. The workmanship is outstanding -- everything was finished to a really high standard, and you can tell they take real pride in what they do. Everyone on the team was polite and respectful while working in our home. What we appreciated most was how smooth the whole process felt. Any little questions or changes were handled quickly, and the project stayed on track from start to finish. That doesn't mean we didn't have some stressful moments but the team at Boyer was fantastic at providing us with the best information to help us make the decisions. We absolutely love how our home has turned out and wouldn't hesitate to recommend Boyer Builders to anyone thinking about a remodel or renovation. They made the whole experience enjoyable, and the end result is even better than we imagined! Troy and Jill Zangs