I've worked with them for several years now....starting with repairs and cleaning on my existing…read moremachines. Since then I've purchased an embroidery machine and now a new serger. I could purchase them online or a big box store, but they've been great with suggestions and ideas. they have great thread selections. With the closing of the national chains, options are greatly reduced. They help fill the void.

Extremely bad experience using their mobile site to purchase repair parts. I was not adequately…read moreinformed of the products being in backorder status (my order triggered backorder status). You cannot cancel backordered orders for refund, you will only get credit. I attempted to cancel the backordered order within 24hours and had no exception or even consideration. I would not recommend using this store for replacement parts. Consider other sewing machine part stores if you want a better customer experience and reasonable cancellation/refund policies. When attempting to work with their team to resolve the issue, they not only were unwilling to understand my situation, but also just blamed me for not paying attention that the products were on backorder status, even though their website barely gives noticeable notice/warning, especially considering their policy on backordered orders.

The owner was so kind and answered all the questions I had! Great service and a clean storefront…read morewith an array of products. Highly recommend!

We had read great things about General Finishes stain products, and saw this store listed as a…read morelocal vendor in Omaha. We were appreciative of the selection of products and the helpful staff - they had the colors we wanted, and the finish coat in stock. They were out of the wood conditioner, but they were more than happy to order it in from another location, along with offering a few helpful tips and tricks. We will be back for future projects!

Was GREAT driving through rush hour traffic after work to try and get here before you closed. Fix…read moreyour website to reflect actual hours, ya dingus.

I contacted this business to help with a warranty item on my Husqvarna leaf blower. They were…read moreextremely helpful and friendly. Got my item ordered and called me promptly when it was ready. With this kind of service I will definitely be sending more business there way.

Craig was very helpful when buying a mower for my home with two acres. After reviewing a number of…read moremodels including those at other dealers I returned to Enterprises Inc. for the Spartan mower. After using it for one season it was a great choice. Craig has been helpful with any questions and is always responsive. I have now purchased the snow blade for my model, this has been a useful addition to the mower.

You know how good a company is when things don't go easy…read more while we have bought many computers from Friendly Managed Services they showed the value when one acted up. They went right to work on researching the periodic problem and have spent hours fixing it. True service, not sell it and forget it. I can say they back the products and services they sell 100%. As stated no other computer we bought had any issues just this one. Great staff and leadership.

Jon helped me out with my 10-year-old MacBook Pro, Ol' Bess. I took it in knowing that the battery…read morewas on its way out so Jon took a look inside. Turned out my battery was swelling and upon further examination my hard drive cable was also damaged. He was very upfront and honest about his recommendation to discontinue the repair and let Ol' Bess finish out her days in peace. He got it to where the trackpad was temporarily functioning again (it was sticking due to the swelling battery) and even re-adhered the loose glass to my screen (a separate issue) I appreciate his candor as previously I'd been given the run around by the Apple Store. I was charged a very reasonable price considering Jon was able to get Ol' Bess working just enough for me to retrieve some documents off of her. I ended up ordering a new MacBook Pro and if anything is to go wrong with that one, I'll surely SKIP THE APPLE STORE and go straight to Friendly PC.

If you are looking for a great fabric selection and old fashioned customer service, this is…read moredefinitely your store. And the best part, it doesn't matter if you visit in person (still haven't done that yet), order on line (oh so easy to do), or meet up with Loren and Karen at your local Sewing & Quilting Expo you will get the BEST HELP & CUSTOMER SERVICE there is. Before I walked into the venue, I had already found their booth on the map and I was not disappointed by help I received or the number of kits and fabric and patterns and such. Thanks guys, it was nice to meet Loren in person after watching him LIVE for so long. Karen it was wonderful to see you again, and thank you for helping me pick out a pattern.

I am super frustrated with Nebraska Quilt Company in Fremont NE. I purchased a new Bernina sewing…read moremachine there and Bernina embroidery machine attachment last year. I had issues with the sewing machine breaking pretty quickly. I took it in and got it fixed. It took a couple months to fix it. Then had another issue with both the machine and embroidery machine. I took it to the store around August of last year. I was told they could do a warranty on it. To get it fixed. I kept calling and was informed they are working on it. That it will be fixed next week. I kept calling for 2 months straight each week. Finally they said the warranty is not going to cover it and I would have to pay around $400 to fix it. I was so frustrated with how long they had it and just said fix it. After calling multiple times and finally having to send my husband to the store to complain. It took months and I finally got it back. However, it still isn't working correctly and I am terrified to take it anywhere to get it checked out. However, they said the embroidery part was under warranty still and they would get it fixed. I still do not have it. It has been over 6 months since they have had it. I have spent thousands to get these machines. This store has had my machines longer than I have had them in my possession. I have also spent a lot buying items at this store. When I called to talk to the owner I get a call back with both owners saying now this part is not under warranty and that I will have to pay to fix it also. I said fix it in DECEMBER of last year. I have called at least 3 times a month to get updates on this item and keep getting told they are working on it. I called back 2 weeks ago to get update and asked for owner to call me back. I just want to know when they sent it in to Bernina and contact person I can reach out to. The worker informed me the owner will not get on phone with me. That the part is at Bernina and that they will get back to me. No one will tell me the status, dates of when it was turned in to be fixed, date when will be done. I still do not have my machine! I have spent over $5,000 at this store to get these machines. I have also went to a class and spent lots of money to get products to sew. I believe in small businesses and supporting them. I cannot express my frustration with the lack of communication and not having my machine.

Excellent Service & Good Prices for Storage Units. The…read morestaff is wonderful, friendly & has an uplifting, comical & energetic personality.

I've never had a problom with this place ,, I see somone said something about bugs that's not true…read morenever seen them I've been here for a couple years now, when they add Ed more room and torn down the trailer court next to it. Yes a mouse or two but with in a couple weeks never seen them again, Chris did a good job , he even gave me a trap for my unit no bugs or mice ,it just fine , would recommend to anyone good price and well light units and safe!thanks chris!

I was in Omaha for 12u baseball tourney and was seeking to rent a camera lens to capture memories…read more I found Rockbrook and reserved a lens prior to our arrival. On the day I picked it up, Aaron assisted me and provided some great tips on using the lens. He went over and above to assist me. I can't thank Aaron and Rockbrook enough for the amazing customer service. Their selection of rental equipment was phenomenal. Highly recommend Rockbrook and their team for all your camera needs.

Have had video cassettes laying around for years. Tapes of family and friends, music videos of our…read moreband and other friends. Did not know there was anyone around here who could put them on dvd. It was so exciting to watch them again. Had forgotten what was on most of them. Worth every penny!