I cannot say enough about the outstanding customer service I received at the Apple store Village…read morePoint on Tuesday, June 9. For 7 months I have been dealing with a technical problem with my carrier that was blocking me from purchasing a much-needed new phone. Yesterday I was at my wits end & ready to change carriers, which I did not want to do, being with my current carrier for over 30 years! I was ready to give up and on the verge of tears when I tried contacting Apple one more time. Missy practically begged me to come back to the store and let her give it a shot, which I figured was worth a try. After 2 1/2 more hours of working with my carrier, Missy, Mackenzie, and Taylor we able to help me walk out of the store with a new working phone! I have never had a bad experience with the service reps at the Apple store. They are persistent in their efforts to make it a positive experience, but the way Missy stepped up was unbelievable! Mackenzie did a lot of the phone work with my carrier, and Taylor sealed the deal by coaching me with the transfer from one from phone to the next. What a team!!

Usually going to the Apple Store isn't at the top of anyone's list. It definitely wasn't on mine…read morebut I had to write a review because I had such a positive experience with staff. My phone had been having storage issues with system data taking over about half of the storage due to an updating issue. I was nervous that the appointment was going to take forever and the fact I had my toddler with me added to my anxiety about the situation. Upon walking in, I was immediately met by a friendly individual who took my name and set up an appointment. They directed me to the wall of games that my toddler was more than pleased to be able to utilize. Ralph was helping me out with my phone and I really appreciated how kind and knowledgeable he was. He walked me through everything and assured me that we would get my phone back to being usable! While my phone was updating, he mentioned that they were starting a class instructing people how to use the Apple pen alongside the iPad and some apps they use with it. He thought it would be fun for my daughter to join while we waited for my phone to update. Cue Davion! Perhaps one of the friendliest people I've met in a long time?! He was running the class and was so kind in helping my child hold the pen and showing her how to draw on the lended iPad. She had such a fun time following along with him on the screen and doing a little bit of her own thing as well! After a bit, my phone was fixed and fully back (Thanks, Ralph)! It's funny how an experience I was completely dreading ended up being the highlight of my day!

You know how good a company is when things don't go easy…read more while we have bought many computers from Friendly Managed Services they showed the value when one acted up. They went right to work on researching the periodic problem and have spent hours fixing it. True service, not sell it and forget it. I can say they back the products and services they sell 100%. As stated no other computer we bought had any issues just this one. Great staff and leadership.

Jon helped me out with my 10-year-old MacBook Pro, Ol' Bess. I took it in knowing that the battery…read morewas on its way out so Jon took a look inside. Turned out my battery was swelling and upon further examination my hard drive cable was also damaged. He was very upfront and honest about his recommendation to discontinue the repair and let Ol' Bess finish out her days in peace. He got it to where the trackpad was temporarily functioning again (it was sticking due to the swelling battery) and even re-adhered the loose glass to my screen (a separate issue) I appreciate his candor as previously I'd been given the run around by the Apple Store. I was charged a very reasonable price considering Jon was able to get Ol' Bess working just enough for me to retrieve some documents off of her. I ended up ordering a new MacBook Pro and if anything is to go wrong with that one, I'll surely SKIP THE APPLE STORE and go straight to Friendly PC.

If you want a knowledgeable, patient and reasonable priced teacher Roger is your man. He explained…read morethings in such a way that I felt very comfortable and the prices were very reasonable and worth every penny. He also offers free classes for seniors and I am signed up and on the waiting list. I can't wait to participate because he was a teacher of technology at a college and his teachings skills were very evident from the very first minute we started to work together. He is a gem and I would highly recommend him to anyone. I will definitely return in the future. He takes appointments but sometimes he can work you in that day. He has the capabilities to fix anything in electronics. He also has repair plans which are optional but very affordable. In addition, he has offices in Council Bluffs and Omaha.

I've had an issue with my laptop overheating for quite some time. I decided to finally take it in…read moreand get looked at. As I suspected, the issue was with the fan. Heartland Computer ordered the new fan and had the laptop back to me within three business days. I had to pay a bit extra to rush ship the fan and the total charge was reasonable. Overall, I am very satisfied with Heartland Computers.

Very professional and great to work with!!Tchesco mounted 2 TVs for us and a soundbar. This…read moreproject required moving an electrical and a cable outlet box, and wall fishing cable through finished drywall, but he made it look easy. He brought a complete set of tools with him, so he was ready for any surprises. He was also very conscientious about cleaning up when he was finished. Would definitely use again. Highly recommended!!

From the owner: Your go-to for IT, audio, video, and equipment installation and repair.read more

I took my laptop in for a broken hinge. They asked for my login credentials, and I didn't think…read moremuch of it at the time. I was originally quoted around $350, and the final price jumped to $500. Whatever -- I ended up fixing the hinge myself anyway. What bothered me was what I found afterward. They installed Secure Updater and Drive Adviser on my computer without my permission. Secure Updater immediately started generating fake "trial subscription expired" pop‑ups telling me to "click here to renew now." It behaved exactly like adware, and I had to spend time tracking down the source just to remove it. Nice guys or not, this should never be installed on a customer's computer without clear consent. Very disappointing experience.

I highly recommend this business! I recently had a computer problem that was absolutely critical to…read moreget fixed quickly. They turned things around quickly, at a very reasonable price, and even went the extra mile to make my experience superb.

Websnoogie was a great choice for my website design and hosting needs. The staff and the owner Rod,…read moretook the time to understand my company's goals for growth and made wonderful recommendations to incorporate into the business now and also in the future. He is sensitive to the user experience and made a beautiful website. I highly recommend Websnoogie to anyone looking to enhance your company's footprint on the internet. Thanks again for the great experience!

I met the owner of WebSnoogie " Rod Atwood" several years ago. We started talking on a regular…read morebasis and since then his company has been involved with several of my projects. His SEO / Hosting services have done wonders for my small businesses. He always gave me prices that were far below anyone else in Omaha and over produced with what he said he would do. I would recommend Rods services to anyone without hesitation. Thanks Rod. Dan T.