JR Moving was recommended by a friend who gave a glowing review. I was so impressed with the efficiency of the team their respect and kindness in offering to set up furniture in my new place. Everything was in perfect condition. I would highly recommend Josh and his team. They helped me to work within my budget. Great value! Thank you. Sharon read more

the service I never had. They're on time, very flexible, take care of your furniture, pleasant, professional make me at ease. I recommend JR to everyone who's looking for a good moving job. Marie read more

Really not impressed. The only reason I went with this company is because of all the positive reviews. I'm convinced the positive reviews are fake, as my experience was pretty bad. I asked for a quote for a one bedroom apartment, 20-30 boxes with a bed and 3-seater couch. I was quoted $650. When the owner (Josh) arrived, he immediately says that because I didn't mention that I had a "tv stand" (it's a coffee table I can lift with one finger), a 3-drawer filing cabinet and a tiny dresser that it would cost an extra $75. I wasn't real impressed but obviously forced to agree or they wouldn't move me. I also wanted my toaster oven moved, so he tacked on an extra $15. Total it was $90 over the quote. Then he says "if I wasn't a nice guy, I would make you pay an extra $200". As if that was supposed to be comforting. Anytime I tried to ask about something (such as moving a box from my car to the truck), he wouldn't even answer me. I've been nothing but nice and polite even when they were the ones who ran late, and I'm greeted with rude service. As they pack the truck, I go around to the backyard and the 2 movers didn't see me so they proceed to talk crap about me. Talking about how I thought I could get all this moved for $650 and how ridiculous that was, and how he should've just charged me the extra $200 to prove a point. They also mentioned that because they had to sit in traffic on the way to Toronto, that that alone was worth the extra charge. It's not my fault that they left Niagara to come to Toronto at 7am, the peak of rush hour on a Wednesday morning. Overall very disappointed and upset. I had bad anxiety as it was because of the move, and they made it 100x worse. I know a lot of people in Niagara/St Catharines and word of mouth travels quick. Don't be fooled by the positive reviews as most of them are likely fake. read more

Great guys and a fantastic job. They were so carefull with everything! It's also really nice dealing with people who look like they are enjoying their job! A very positive experience and highly recommended!! I can't say enough about this company! read more

STAY AWAY FROM THIS COMPANY if you value anything you own. The quote included a "flat rate" fee, they indicated they would use furniture pads to wrap all the furniture and protect the belongings and house, also said they cover door jams and protect the floor. The person providing the quote indicated they could manage all of the furniture we owned. First off, they arrived late with a 1/2 ton truck and a trailer, clearly not prepared to move a house although they indicated it could be done in "one load". It actually took THREE. NOTHING was wrapped with furniture padding and anything made of wood is now the worse for wear; it's surprising how easily wood is damaged when it is forced to rub up against sharp metal objects. I have moved myself several times over the years and managed to do a better job than these "professionals". While packing the trailer, rather than putting large items in first and to the back and strapped to the walls, they had one guy loading boxes and the odds and ends in first, putting things wherever he pleased. NOTHING was strapped to the walls of the trailer at any time... this would include all of my appliances, a hutch and buffet, mattresses. There was clearly no plan on how to load a trailer properly. In the process of moving out the larger items (desk, bed frame, dressers, fridge, etc.), they managed to ruin the walls and floors in the house we moved out of and also the house we moved into. These "professionals" managed to scratch, dent, chip or outright break EVERY SINGLE PIECE of furniture we own (with the exception of my dryer). As God as my witness I am not exaggerating. It was so bad that I started taking photos of how things had been thrown into the trailer, how things had toppled over in the trailer in transition and the excessive damage to the walls and floors. Since I have to give a rating to this "company" I will give them one star, if it was possible I would give them negative 5 stars. I wouldn't trust these goons to move a bag of hammers. read more

Josh's two men (+ other help) took 8 hours to unload a 20 ft. truck. It had taken 3 men 3 hours to load it and they were NOT the "A" team. The loaders had a shorter hallway but they had no elevator and had to contend with stairs. In my opinion, these guys were not using the proper equipment or properly trained; one guy had no previous experience, which is fine if paired with an experienced person but the second guy had very limited experience. The guys unloading worked steadily but took their time which I didn't care about, at first, because I was paying a flat rate. The guys used, what I call, a flatbed, a small square platform on wheels that was pulled by a rope, at first. I think flatbeds are okay for larger things but not boxes. Later they started using grocery carts; it's very disconcerting to see a chair, half in and half out of the cart, with nothing wrapped around it (although at other times they were careful with my things). They had no dollies which I believe would have been more appropriate to most of the job. They didn't make proper use of the elevator although it was reserved for the move. They brought a few things up at a time instead of loading the elevator and then bringing it up. They brought my things to my apartment door and unloaded one by one. They didn't want to mark the floors which I appreciated. But, I have never known the moving equipment to mark floors so I wonder if the real reason was that the flatbeds didn't maneuver well in the apartment. Josh phoned part way through the move to see how things were going. He showed up to help the guys when he realized that things were going very slowly; I also helped carry things from my door to the appropriate room for about the last half of the move. He said that he thought they were using the proper equipment with which I disagree. He admitted that he hadn't sent his "A" team, as they were working elsewhere, but I paid as if I was getting the "A" team. Josh didn't make money on the long time taken to unload. In fact, it would have been to the movers benefit to finish as early as possible. Josh phoned to see how things were going, he showed up to help when he realized there was an issue and stated that he appreciated my constructive comments about his staff needing to be properly trained and requiring the proper equipment. Eight hours is a looong time for everyone involved, including my friend who watched the truck for eight hours while the guys carried things inside. read more

Josh offered great customer service right from the start, much better than any of the other companies I contacted. The guys were quick but thoroughly careful, the price was great and competitive as well. I highly recommend this company! read more

I hired JR Moving Services this week and they were fantastic!! My apartment building's managers couldn't have put up more barriers to a smooth move from refusing to honor promise to put elevator on service to forcing JR to use the front door to exit not the available service entrance. Through all this chaos JR and his movers were very professional, friendly, and positive. All my belongings were treated like they were fragile and nothing was broken or damaged! JR was punctual and prepared with tools for when my furniture was too large to fit into my new home. I would recommend these movers to everyone!! Thank you for being such a great service during a very stressful time!! Cheers! read more

He was there on time,packed and loaded or items professionaly, delivered and unpacked with nothing broken. Would use his services anytime