I purchased a house a few months ago. The couple I bought the house from did not realize they were…read morehaving so many issues with their pool. They said they liked Crystal Clear Pools and the owner himself had installed their salt system. I had the pool system checked out by a good friend with a lot of knowledge of pools and my pool company that we have been using for almost 20yrs. They both noticed that the salt system was not working and that that Crystal Clear Pools had been using chlorine instead of the salt system to treat the pool. No one had let the previous owners know their salt system was not working but were aware since they were using chlorine instead. Also the pump was not priming all the way. The pump was the first thing noticed by my pool company and friend when they walked up to the system. The previous owners were surprised and had the owner himself come out and fix the salt system. He replaced the main board and charged them $600. They told me that the owner said that particular pump was supposed to only fill half way up and that was normal. I doubled checked with my pool company and my friend and they said that was not normal. Then I called the manufacturer of the pump. They also said it was not normal and that someone needed to look at the pump. I called Crystal Clear Pools and left a message for the owner. After a few days someone from the company called and said the owner would get back to me. He never did. I called the company again and still did not get a hold of anyone who could help or the owner. The previous owners of my house gave me the direct contact for the owner of Crystal Clear Pools. When I called his cell phone he answered. I explained about the pump. He was very nice and told me he would be out in a few days to look at it. I asked if the warranty on the pump was transferable to me and he said it was. Neither the owner from the pool company or anyone else showed up. I called a week later and left a message. I did not hear back. About a week after that I called and the owner picked up again. He was just as nice as the first time I talked to him. He apologized for not coming about and assured me he would be out in a week. When he did not show up again I texted him (see uploaded screen shot) and he responded back. I asked him to be honest if he was going to show up. He assured me he would. He never got back to me and I told him I was moving forward without him. Its now been over a month. I never heard back from him. I was very polite and I wanted to give him the benefit of the doubt. He was always nice and assured me he would be out but his actions sadly showed me that he had no intention of looking at the problem. I had my pool company fix the issue. While working it they noticed Crystal Clear Pools plumbed the pool pump to where you could barely remove the cap to get the basket out of the pump (See picture). I do not like leaving bad reviews but feel I need to in this case. The owner has not provided quality work, service, or honesty to the previous owner or myself. There are a lot of pool companies in the area. I would try one of them before I would try Crystal Clear Pools.

I switched to Crystal Clear Aquatics Pool & Spa Services a few weeks ago. The company is easy to…read moredo business with and the pool is looking great! I especially appreciate being able to count on someone coming to the house on the same day, around the same time that knows what they're doing and does a great job. Highly recommended without reservation. A+++

After working with several Pool companies, we have finally found the best option! Previous pool…read morecompanies failed to adequately maintain our pool, forgetting to clean the filter, lying to us about what needed to be done, adding chlorine to our salt water system to the point where our daughters eyes would burn and costing us hundreds of dollars in repairs. We were desperate to find an honest company. Oasis Pools is the best there is! Andrew always shares a detailed report of the weekly cleaning, provides recommendations for proper maintenance and is just an all-around honest person. I have full confidence in his ability and trust that he will always go above and beyond for us. Do not hesitate to work with Andrew and Oasis. He is honest, reliable, and trustworthy and will, make your pool better than ever.

Andrew is extremely professional, his overall knowledge of pool equipment, chemicals, and water…read morechemistry is amazing! I was in Maryland and sent him pictures of my pool and green pool water. Andrew told me what chemicals I needed to get and the pool was crystal clear the next day. He worked with our fiberglass pool and chalking from being refinished. He was able to get the pool cleared up and the chalking to stop. I can't recommend Andrew enough!

Abaco did a complete renovation with our pool, pool equipment and the pool deck. Resurfaced our…read morepool with Pebble Tech, installed new water line glass tile, new skimmer, new led pool light, new stainless steel hand rail, travertine deck around pool and all new pool equipment, filter, pump, salt system. All was done in a professional manner and the pool looks fantastic and operates as it should. The staff and the installation people are very professional and do a fantastic job. If you are thinking about a renovation or a complete new installation Absco Pools are the best! Highly recommend!!

Do yourself a big favor & stay FAR away from these criminals. After spending over 200K on a custom…read morepool, Abaco botched the job, took no responsibility or accountability for their shatty mistakes & made the entire experience absolutely horrible. Carl, the greedy owner, is an unpleasant human, will sell you a false bill of goods, & then disappear like the shady shyster that he is. The pool has literally been a money pit. The person who maintains our pool is baffled. He has never seen so many issue with a pool & can't believe Abaco has refused to step up and fix the repeated issues related to poor design & functionality. With each and every problem, Carl was not only rude and dismissive to our builder, but personally insulted us because he was too lazy to finish the project properly. If you are considering this company for a custom build, please think twice. For a purchase of this magnitude, you want a competent professional. You will not find that with Abaco! Zero stars.

The office was very difficult to work with and rude. They increased their prices like 4 times in…read moreone year. Was happy with the company before they bought out the company that did our pool before.

I don't usually go out of my way to leave reviews but the service level and attention to detail…read morefrom Kismet is exceptional. Recently bought my first house with a pool and had Kismet come out to give me quotes for various improvements that needed to be done and a pool heater. Within 10 minutes of meeting Craig I could tell he was an expert and incredibly knowledgeable. They installed the pool heater today and it's working perfectly. They also fixed some plumbing and valve issues the pool had that I was unaware of. It's made a big difference in the performance of my pool. I can't recommend Craig and Kismet Pools highly enough! I got Incredibly lucky they were the first company I called to come out. I was so impressed with them initially I didn't bother to call any other companies! Moving forward, Kismet will be the only company I use to work on my pool and pool deck!

Jeremy, was great installing a new Pentair pool light and housing. I had another company come out…read moreand they were starting to up charge the project. I would recommend Jeremy for pool service Thanks!!!!

I found out about MJM Pool Repairs from a friend, and they came highly recommended. A…read morerecommendation is everything! I reached out on messenger through their Facebook page, and I received a response almost immediately. It took me a couple of days to actually call, but when we did, on the very same day, the business owner and his colleague came to our home, diagnosed the issue with our grindingly loud pool pump, and fixed it. In chatting with the owner, I learned that he has many years of experience- repairing, but also building and cleaning- and now he just sticks to repairs. I appreciated knowing that this is his field of expertise, as opposed to a company that does everything. I am so grateful! Thank you!

A big thanks to Lou and his crew for doing a fabulous job installing new marcite in our pool. Lou…read moremade great suggestions on tile selection. His crew was polite, on time and cleaned up each day. Lou even came by on July 4 to treat the newly filled pool. Thanks, Lou! By the way, Tobia staffer Willie's weekly pool cleaning is top notch.

We had a significant leak in our pool requiring additional water every day. They correctly…read moreidentified multiple leaks in the skimmer basket and return line in the side of the pool. They also put in a fix at no extra charge (part of their leak detection service) and while they warned us this was a temporary fix they did not pressure us to spend 5x more on the permanent fix they provided as an estimate. Now we are coming up on a year and their "temporary" fix is starting to wane and we will be requesting a second opinion on the replacement cost for the skimmer basket. My wife and I were very happy with their service and will likely give them a chance to beat any 2nd opinion.

I cannot say enough good things about Sunsational Pools! From the very first meeting to the final…read moreinspection....every person we interacted with was top notch! We live in a new community with lots of other pool companies installing pools around us. We have seen people waiting 9 to 10 months to get their pools complete, some that are very bad quality. Our pool was complete and under eight weeks and is perfect! They operate like a finely tuned machine. It is really something to see! I HIGHLY recommend this company! Great job Sunsational!!

Update; About 18 months later and no other rust came through. This was a flaw when they installed…read moreit and did not put enough concrete on the pool shelf to fill it and put a pinhole in it. But they blamed the pool chemicals, If it was caused by chemicals then why only in 1 spot?? No other spots appeared.

My technician (Kilion) never disappoints. He is caring for my pool better than most pool owners…read more He is here weekly, like clockwork. He shows great customer service, I think we all see at least a moderate decrease in customer service. NOT WITH Coastal Chemical and Kilion. Hats off to owner, Travis. You have an impressive operation. Thank you!