They installed the security camera, alarm and doorbell for my house and I definitely recommend…read morethem. They did a very good job and used top notch quality for everything. Their pricing is also great!

Ali came to my house to give a quote the very next morning after I reached out to him, for a hot…read moretub 230V electric install. It was even a Sunday morning. After we gave him the go-ahead he was able to do the work the following day (Monday morning). We couldn't believe our luck. He worked diligently and quietly for a few hours and by Monday afternoon we were able to soak in our awesome new tub. Runs beautifully.

We recently had our soffits and facia replaced on our home. As a result we needed to have our…read moresecurity cameras re-installed as they were mounted up there. We are with ADT / Telus and tried unsuccessfully for 3 weeks to get them to come out. We finally got an appointment and work order set up. Telus / ADT never showed up! As we were going away on vacation, we needed this to be done ASAP. I left a message for Jay and Jay Business Services on Yelp to which they responded very quickly. They were out the next day and got the job done! Great guys! Very efficient and reasonable!!! We will be replacing some of our security cameras with them. Very knowledgeable with Security Systems. Don't hesitate to give them a call for any of your Security related needs. Highly recommend this business!! 5* Service and follow up all the way!

From the owner: We have been well established for over 19 years, with over a combined 75 years experience in the…read moreSecurity Service market. We carry out our services both Locally and Nationally as we are one of the National Service provider for Shoppers Drug Mart and Value Village along with many local Municipalities such as Town of Orangeville, Waterloo Regional District School Board, Trent Lakes, Kawartha Pine Ridge District School Board and also Region of Waterloo Housing, to name a few... Our Services… We have over 75 years of combined experience in the Security Market. We offer Sales, Service and Installation of the following products, but not limited to: Access Systems, Alarms, CCTV, Accessibility Solutions, Telephone Entry, Intercom Systems, Lock and Door Hardware with Locksmithing, Commercial Dock and O/H Door Equipment, Residential Garage Doors, Etc… Our Mission… Offer Exceptional Customer Service to each and every Customer.

Purchased high end Earbuds [EMI's] but had to return them due to fit. I did this well within the 30…read moreday return limit. EQ Audio refused stating they could not do this for hygiene reasons. ? This is the first time in my life a company refused to accept a returned product for reimbursement or substitute. Poor customer service.

This company did a home theatre install in our condo at the end of the summer. We would not…read morerecommend this company as ultimately they over-promised and under-delivered. The customer service lapsed after there were loose ends left in the installation. Ultimately, they did not follow through on services they guaranteed on their invoice and left the project looking incomplete without providing us with any options. Specifically, the services guaranteed that were not performed was complete programming of our harmony remote and wire concealment including installation of an electrical outlet. Even though we spent over $7000 dollars, we were told this project to them was only worth what they made on the install, which was just over $800. We needed a specialized ambient light rejecting screen given the space we have for our home theatre. Ed was very knowledgable about this. He designed a screen and got it made through elunevision and delivered it to our home for installation. Ed was unable to provide us with any official documentation from elunevision that the screen was in fact custom. In terms of installation, the screen and projector were securely installed and he was skilled in knowing how to do this but he was several hours late on both installation days. Unfortunately, we noticed after the first installation day that there was a large horizontal scratch on the screen. We saw this upon first opening of the screen after the installers left. Ed initially promised to help resolve this with the screen company, but subsequently ended up blaming us for the damage and saying it was owner abuse. The screen is usable, but this was disappointing. What was initially pitched to us was to conceal projector wires through the drywall. We felt this was unnecessary. Ed said it would be a piece of cake to conceal the wires with some kind of wirebox or tape and said he'd come up with a solution for us, but ultimately he never did. Ed was also unable to get ahold of an electrician to complete the outlet install. He said perhaps the invoice he provided us may 'stand up in court' if we wanted to hold him accountable to complete this service, but there was nothing he could do about it. Ed was unable to complete programming the harmony remote onsite. While he did offer to provide email or telephone support, we had to finish doing this ourselves too. So while it started out extremely well, we were really left to figure out many things on our own. We don't think we received professional, accountable customer service from EQ in the end. When you are spending a large amount of money ($7000!), I think it's better to go with a place that won't place an undefined time limit on the amount of good service they provide you. This company's home base is in Newmarket and was perhaps too far from downtown Toronto. The commute for the installers proved to be challenging and might be the root cause of why so many things were left unfinished. Ed actually seems like a nice guy. I think if we were 5 minutes away from him, he would go the extra mile. However, if you live in downtown like we do, it might be better to go with a company that is more local to your area.