I called for a quote and they Showed up the next day. Friendly and quick. Got the job done and made…read morea new customer

Eddie and her team are great! Very communicative, timely and competitively priced. They are…read morefocused upon delivering quality product and being transparent with their customers on the status of the delivery schedule.

Called this business to open pool was not there when they showed up wife was there the only thing…read morethey did was turn filter pump on ,didn't clean any leaves or other debris out, handed my wife $180.00 bill which she paid them for at that time,whhen I arrived home from work and took one look at the pool and seen what had taken place,the pool was still full of leaves and dirt from the previous season I contacted paradise pools and talked to the owner he said that he would have someone come out and check to see what the issue was someone did show up cleaned the pool the way it should have been done in the firstplace thencharge anadditional $200for the call back to do the job the correct way

Our pool heat exchanger developed a severe leak several days before we were to host a pool birthday…read moreparty for my granddaughter. I reached out to several pool suppliers without success. I contacted Megan at Paradise pools and explain my problem. She said she would look into it and get back to me. At that time, I thought it was a lost cause, but Megan came through. A brother of the distributor worked at the main supply office and was meeting with the brother that evening, he brought the exchange, the distributor dropped it off at Paradise Pools the next day, and I got it early that afternoon. Megan went above and beyond to help us out. In my mind, she's a rock star.

Tim & his crew did a great job on our landscaping. They were reliable and offered great advice…read more Would definitely recommend!

What an AMAZING pool install experience! Ron made the process easy and supported us the whole way…read morethrough - he rocks! So do the install guys Scottie and team! Gary went above and beyond to ensure all was done right and kept us updated. This business truly cares about the customer and are experts at what they do. We are SO happy with our new pool - these peeps made our dream come true! Reasonable, professional and very helpful. We researched alot of options and Backyard Living is the ONLY way to go for a pool!!!

we needed a patch fix for a hole in our above ground pool. Noel with imperial came out and patched…read morethe pool in minutes. it was fast easy and can barely see there was ever a hole. The price was super affordable for us as well. I HIGHLY recommend this business for all your pool needs. Thank you again for fixing our summer for my family.

Noel and his crew are absolutely amazing! Noel was the only one of the local pool companies who…read morewere willing to help us replace our pool liner. Fast, professional, and honest service. We cannot say enough about how great these guys are. Noel and his crew even adverted a disaster which would have cost us the pool and thousands of dollars. Simply amazing.

Do NOT use this company. I recently hired this company to install a pool liner. It has been the…read moreworst customer service experience that I have ever encountered. The manager Darryl never returned any of my phone calls or my emails. They did not show up for their appointment when they said they would. When I called and spoke with somebody in the office they said they can't guarantee when they will come out but I'm "on their list" and they are "slammed with customers". When they finally came out , they brought the wrong ladder, forgot the ladder pad and cut the gasket for the skimmer upon installation. After a few more days, I finally got a hold of the manager and notified him of this and he would not take any responsibility and said at least I got my liner and he hung up the phone. This is the worst company for pools.

I would give no stars if this was an option! Long time…read morecustomer treated terribly! Was seeking pool liner and told a price. 10 days and many calls back and forth to two of their stores, talking to several salesman being told different prices and product locations, being told I would be called back, I finally got someone who seemed to know the price which was $50 more than price quoted at first. I reluctantly agreed and put it on hold to pick up the next day. We get there they couldnt find the liner at first (it was supposed to be set aside with my name on it) and then was told the price had now gone up another $80. When we told him that was not the price we were quoted yesterday he said he didn't believe it was true! I was basically called a liar! I really think they need to train their staff better or man the helm with someone who has authority to quote a price and keep a promise! I had heard bad things throughout the years about this place but had not really experienced any real problems with them. I wont do business with people who dont have integrity! I will never walk into their stores again nor will I refer them to ANYONE!

We had our first hot tub malfunction in our new home. Of course it was Saturday evening in the…read morefreezing cold and we are new to the hit tub we inherited at the house. Searching for repair help I found Lighthouse Spas was still open! Jeff answered our call and talked my husband thru getting it temporarily working so it does not freeze. He was so caring, patient and of course knowledgeable. He also got us set up with the next available service call along with all kinds of helpful tips. I can't tell you how grateful we are to him! Thank you so much!!!!

Fantastic guys! They definitely know what they're doing. I had a leak in my masterspa hot tub that…read morewas looked at previously by another company. We were told that it was a small leak that he couldn't find, and instructed to use stop leak for spas. Well... we tried that with no luck. Finally, I was frustrated and decided to try a different company. I called lighthouse spas and I am so glad that I did. They answered the phone (rate with other companies, and were able to get us scheduled within a week. The guys were early and had the leak diagnosed within the first five minutes! Amazing!! It took less than an hour from start to finish and was only the service call charge. These guys know what they're talking about. I highly recommend them and will use them in the future. Thank you!!

Always willing to give advice. Great prices and great people!! I was having issues with trying to…read moreget my chemicals right. I called them and they had a recommendation for a guy to come out and look at my pool and pump!! Thanks

From the owner: Pool and Spa Sales, Installation and Service, Pool Covers…read more Products: In-Ground and Semi In-Ground Pools, Pool Liners and Automatic Covers, Hot Tubs and Spas. Services: We Service What We Sell. Brands: Radiant, Cardinal, Merlin, Hayward, APC Pool Covers, Leisure Time, GLB. Location Facts: Off W Lefevre Rd in front of Westwood Fitness & Sports Center

Upside: I competed with the Ashbury Alligators swim team for SEVEN years and LOVED it. 6 am…read morepractice was never a favorite but loved the meets of course. My coaches were always exceptional. Their encouragement and support pushed me to be the best I could. I highly recommend their swim team! Downside: There's a decent water slide. Otherwise, there is only one or sometimes two lap lanes, overall it's a rather small pool. It is very expensive and always over crowded which is why 3 stars is appropriate.

I am a realtor & have lived in this neighborhood for 27 years. My kids & now my grandkids love…read morethe zero depth pool and water slide, truly the best subdivision pool, feels like vacation!

I just joined this gym as a member and it's a very good community gym that has great service and…read morehas a pool and indoor track

The facilities are fine. The "Strong Room" is a waste of space in my opinion. It should have…read moreremained part of the free weight room. Here is my biggest complaint. I have had a family membership there since 1997 or 1998, the rates have been reasonable. Our membership lapsed for a couple of months. I went in today to renew our family membership and they charged me $100 for initiation fees, they would not wave the initiation fees even though I had been a member for nearly 20 years. Just a word of warning, they don't seem to have any appreciation for long term customers or people who live local and support the local business.

Ben and his crew were awesome! Called ahead, showed up on time, very efficient, friendly and did…read morean excellent job even down to the cleanup. Plus, as an added bonus, our older Husky, Takoma loved them, too! Kevin O'

I'm not one to usually do this, but want to make sure the word gets out about this company so no…read moreone else gets put in this same situation we were put in, unfortunately. We contacted Bureau County Pool Builder's this spring to take down a pool in our neighbor's yard and install it in our yard. When I initially contacted them, they created a work order, gave me a quote and secured our name on the list, even informing me they had a crew that would be down in our area and they would put our name on the list so the job could be completed while they were down here, taking about 3 days to complete. We then ordered a new pool liner, gaskets, etc. On May 25th, I received a call from them about the work order and everything was finalized. She told me the payment would be due on the first day they arrive on the job. I called back in June asking for a more specific time frame so we could make plans accordingly as to when they'd be down here. She told me our job was scheduled for after the 4th of July but prior to the first week of August. I called them this morning to see if they had any more specific dates and was informed they can no longer do the job because they have so many new pool contracts from the Great Escape and our work order was on the administration desk to be called today and informed of this. I was flabbergasted to say the least. They told me the contractor made this decision last night. I told them this was very unfortunate that our neighbors have been waiting on this as well as us who purchased everything needed and it's now almost the end of summer and it's highly unlikely another company would be able to complete this job this summer. Nothing was done on their end to remedy this situation and I was very unsatisfied with their customer service. Lisa, the person I spoke with was very unprofessional and offered no help or solutions, only telling me to Google other options. We've only heard great things about this company, but after this personal experience, I would not recommend them to anyone. Bureau County Pool Builders, Inc.