We were visiting from California and checked this place out with our family who lives close to it…read more It was so much fun! The slides were great. Splash pad amazing. And the pool was so nice it was cushiony on the bottom. Deepest is about 5 feet.

Great place to hang out with family! Come here a lot. Very clean and well taken care of.read more

The pool offers a lot. Lap pool, pool, water slides, kids area, pavilion plus…read more However, the pool could be cleaner Last year I continually found gross bandaids in the pool and a few areas of the pool never seemed vacuumed. I was told the lifeguards vacuum the pool. Well, they do a terrible job, need training and a supervisor should be checking their work. Also, parents should be putting waterproof bandaids on their kids so they don't fall off. If a kid has a bad wound , they should not go in pool. The pool lifeguards do an excellent job of monitoring the safety of the members in the water. The pool needs to hire a maintenance attendant who can straighten up chairs, pick up garbage, enforce aquatic center rules , clean up snack area, etc

Clean, not overly crowded & very family oriented. Friendly staff and very clean bathrooms and…read morechanging areas. Lifeguards attentive and run safety drills frequently leading me to feel they take guest safety very seriously.

Great instructors. Knowledgeable staff. Both of my kids learned to swim well there at DuPage. I've…read morebeen to a few places and they are by far the best at teaching competitive swimming skills.

Terrible management. They continue charging you after you…read morestop the lessons! When I read the previous complaints and reviews. I am not surprised. The front desk doesn't know what they are doing. Nobody takes the phone, either. But they automatically charge you. BTW, the swimming classes are not good, either. I have purchased 10-class semi private package... but didn't expect to have the classes with 4 different coaches (substitutes). Therefore, whenever there is new coach, he/she doesn't know my kids' levels and so they have to waste class time for testing... Not recommend to anyone!

When I still had my kids living at my house, we used to purchase season passes to Cypress Cove…read moreevery year. Everyone in my family loved the place. As my kids got older and went through high school, we stopped buying the passes because they weren't interested in going to Cypress Cove on a regular basis anymore. So, I hadn't been there in years. In July 2024, my wife and I decided to entertain some younger relatives by taking them to the waterpark. Low and behold, the water was so cold that nobody could stand it. The kids' lips were BLUE, they shivered uncontrollably, and they struggled to have any fun. They didn't even want to stay after only a few minutes. You KNOW something is wrong if young kids want to quickly leave a waterpark on a beautiful, hot summer day! We asked the Cypress Cove staff about the shockingly cold water and they revealed that ever since COVID, the park stopped heating the water in order to save money. They flat out don't operate the water heating system anymore, it's been deliberately mothballed. Say what? What kind of water park doesn't heat the water? That's totally unacceptable and I've never experienced such a thing - EVER. Every water park or public pool that I've ever been to in my 50+ years of life has heated the water so that it's comfortable. My family won't even consider returning to Cypress Cove until we hear that they've resumed heating the water like normal. The only thing I can appreciate about the situation is that the Village of Woodridge, which operates Cypress Cove, is conscious of keeping its spending down for the taxpayers. But there are much more sensible things to cut from the city budget than heating the water at the town's water park. That's ridiculous.

This place is amazing! The water is warm,Life Guards Are excellent. I totally recommend.read more

The good: Great instructors and welcoming atmosphere in classes! Lots of equipment and cafe/salon…read moreservices are great! The not so good: front desk staff is not friendly to most. Especially one lady with short hair who is always chatting with younger staff and barely looks up to check people in. other's area lifetimes greet you warmly when you enter but most of the desk staff is preoccupied here. Gym desperately needs cleaning- cleaning is done by internal staff. Mats are dirty and never see anyone wiping down weights or mats / although they have spray and towels for guests to use. Restrooms are dirty and need a deep clean and improvements -( behind the stall doors- need to be cleaned)! This location is 20+ years old and lots of newer clubs going in and send this one is being neglected. Speakers in the main group fitness room only work on one side and cut out in the middle of routines. Classes were great but they keep changing formats and if there are less than 12-15 in a class they cut the class. For the price being paid they should hold class even if 5 people sign up. So many trainers around for a fee but classes seem to be getting limited compared to the newer gyms. Still going due to location but it needs some love!

easily the worst location, didn't know I paid this amount of money for a shiny xsport fitness.read more

We've been to the pool over a half dozen times since just moving in the end of last month. The…read morepools seem to be well maintained, as when we saw that they needed skimming, the guards got right to it! The stair rail needs some reinforcement and there is a leak in the women's bathroom that seems to have someone checking into. As for the Lifeguards, they do a good job which was evident on Friday night when their job was put to the test and a child's life was saved shortly after we left for the evening. For those who say, Guards are a waste of money, I for one as a parent, grandparent and former swim team member appreciate their service. We can't always have our eyes everywhere when it comes to our kids, of any age! There are still adults out there that don't know how to swim and some of then have children. It only takes a tablespoon of water to drown, a wrong move in a game of catch or whatever to lose your balance and be the victim. Lifeguards are money well spent!

I had horible experience with the staff not good customer service and don't treat customers nice…read moreeven the manager Ron is so mean to customer's.They don't treat customers with respect , but we pay so much to be treated mean all they offer at the club house is the pools and no access to the inside of the club house which is unfair to the community I think they need more improvements such as Fitness center and no lifeguards we should be allowed to swim with no supervision and no limits.

Nice and clean, nice layout with a variety of activities for kids. My son loved the little lazy…read moreriver thing and the slides

We just moved to the area. And we had a great time. It was clean, had good supervision by life…read moreguards and was very enjoyable. I thought it was a good value for the price. My sons (11 and 15) enjoyed the slides and the lap lanes especially.

This was a great pool and tennis club. The pool was amazing with team swim, recreation swim and…read morefamily events. The tennis program was awesome with tennis coach Jim Robinson who made tennis so much fun. Tennis for beginners to advanced. The sad part was the club went bankrupt and closed.

This is a really fun place to hang out with family and friends. There are two pools (plus a baby…read morepool) and tennis courts. They also have shuffleboard, pool toys (or you can bring your own), lots of lounge chairs, a nice snack bar and shade options. I compared their membership rates to others in our area and found them very competitive. Given that they are rarely "crowded" like so many other pools, it is an excellent value for the money!

The kids love this pool. Clean and well maintained. You can bring in your own food/drinks. We…read morecant wait until Summer 2024

This park has everything you need to entertain a kid. Playground area, baseball field and a pool…read more Plenty of parking and easy to get to