The pool offers a lot. Lap pool, pool, water slides, kids area, pavilion plus…read more However, the pool could be cleaner Last year I continually found gross bandaids in the pool and a few areas of the pool never seemed vacuumed. I was told the lifeguards vacuum the pool. Well, they do a terrible job, need training and a supervisor should be checking their work. Also, parents should be putting waterproof bandaids on their kids so they don't fall off. If a kid has a bad wound , they should not go in pool. The pool lifeguards do an excellent job of monitoring the safety of the members in the water. The pool needs to hire a maintenance attendant who can straighten up chairs, pick up garbage, enforce aquatic center rules , clean up snack area, etc

Clean, not overly crowded & very family oriented. Friendly staff and very clean bathrooms and…read morechanging areas. Lifeguards attentive and run safety drills frequently leading me to feel they take guest safety very seriously.

Great instructors. Knowledgeable staff. Both of my kids learned to swim well there at DuPage. I've…read morebeen to a few places and they are by far the best at teaching competitive swimming skills.

Terrible management. They continue charging you after you…read morestop the lessons! When I read the previous complaints and reviews. I am not surprised. The front desk doesn't know what they are doing. Nobody takes the phone, either. But they automatically charge you. BTW, the swimming classes are not good, either. I have purchased 10-class semi private package... but didn't expect to have the classes with 4 different coaches (substitutes). Therefore, whenever there is new coach, he/she doesn't know my kids' levels and so they have to waste class time for testing... Not recommend to anyone!

First time here, my daughter & I enjoyed ourselves. We got there 25 mins before they opened, glad…read morewe did because 10 mins after we got there, a long line was forming. You're allowed to bring your own food & drinks (no alcohol) I recommend getting there 20 mins before or get there at 2:00 when all the summer camps start leaving. I'll definitely go back!

I'm not a Karen, but today I was forced to be. Today, me and my church group went to get some food…read moreduring the adult swim. A good time to have a snack break. I ordered 3 things. A pizza, a smoothie, and a frozen strawberry lemonade. Classic mistake. I just get my pizza, and I go, "Huh, maybe it's just busy." I couldn't be more wrong. I stand there, for 20 more minutes. At this point, I'm a little confused. I start seeing the people behind me get their food and walk away. BEFORE I GOT MY SMOOTHIE AND LEMONADE. My church friends at this point had gotten their food already and finished eating, and i'm still waiting. I decided to ask the lady about it. She nods, and I assume she is grabbing my drinks. She brings back a pretzel. I ask one more time, just to be sure she heard me. She has the AUDACITY to come back and ask me what I ordered. AND ROLLS HER EYES WHEN I TOLD HER I GOT A STRAWBERRY SMOOTHIE AND A STRAWBERRY LEMONADE. Eventually, 10 minutes later, she gives me my strawberry smoothie. But the strawberry lemonade is nowhere to be seen. Ten more minutes later, she comes back with a NORMAL lemonade. I ask anyone if they ordered this, they all say no. So I assume the lady messed up my order and gave me a normal lemonade. At this point, I'm tired and want to get back to my church friends. So, I take the lemonade and walk away, enraged with my experience.

Flexibility with rates for unique circumstances. Tried to open a membership while in town…read moretemporarily for medical reasons and the staff was very unfriendly. In my previous experience with Lifetime Fitness gyms in Kansas, they were able to work with me to fit my family's needs.

The good: Great instructors and welcoming atmosphere in classes! Lots of equipment and cafe/salon…read moreservices are great! The not so good: front desk staff is not friendly to most. Especially one lady with short hair who is always chatting with younger staff and barely looks up to check people in. other's area lifetimes greet you warmly when you enter but most of the desk staff is preoccupied here. Gym desperately needs cleaning- cleaning is done by internal staff. Mats are dirty and never see anyone wiping down weights or mats / although they have spray and towels for guests to use. Restrooms are dirty and need a deep clean and improvements -( behind the stall doors- need to be cleaned)! This location is 20+ years old and lots of newer clubs going in and send this one is being neglected. Speakers in the main group fitness room only work on one side and cut out in the middle of routines. Classes were great but they keep changing formats and if there are less than 12-15 in a class they cut the class. For the price being paid they should hold class even if 5 people sign up. So many trainers around for a fee but classes seem to be getting limited compared to the newer gyms. Still going due to location but it needs some love!

We've been to the pool over a half dozen times since just moving in the end of last month. The…read morepools seem to be well maintained, as when we saw that they needed skimming, the guards got right to it! The stair rail needs some reinforcement and there is a leak in the women's bathroom that seems to have someone checking into. As for the Lifeguards, they do a good job which was evident on Friday night when their job was put to the test and a child's life was saved shortly after we left for the evening. For those who say, Guards are a waste of money, I for one as a parent, grandparent and former swim team member appreciate their service. We can't always have our eyes everywhere when it comes to our kids, of any age! There are still adults out there that don't know how to swim and some of then have children. It only takes a tablespoon of water to drown, a wrong move in a game of catch or whatever to lose your balance and be the victim. Lifeguards are money well spent!

I had horible experience with the staff not good customer service and don't treat customers nice…read moreeven the manager Ron is so mean to customer's.They don't treat customers with respect , but we pay so much to be treated mean all they offer at the club house is the pools and no access to the inside of the club house which is unfair to the community I think they need more improvements such as Fitness center and no lifeguards we should be allowed to swim with no supervision and no limits.

Nice and clean, nice layout with a variety of activities for kids. My son loved the little lazy…read moreriver thing and the slides

We just moved to the area. And we had a great time. It was clean, had good supervision by life…read moreguards and was very enjoyable. I thought it was a good value for the price. My sons (11 and 15) enjoyed the slides and the lap lanes especially.

This was a great pool and tennis club. The pool was amazing with team swim, recreation swim and…read morefamily events. The tennis program was awesome with tennis coach Jim Robinson who made tennis so much fun. Tennis for beginners to advanced. The sad part was the club went bankrupt and closed.

This is a really fun place to hang out with family and friends. There are two pools (plus a baby…read morepool) and tennis courts. They also have shuffleboard, pool toys (or you can bring your own), lots of lounge chairs, a nice snack bar and shade options. I compared their membership rates to others in our area and found them very competitive. Given that they are rarely "crowded" like so many other pools, it is an excellent value for the money!