Very bad customer service and not knowledgeable. Could not help me with my pool problem. Very…read moredisappointed.

Had the best service here yesterday. Took in a sample from my greenish foggy pool. The girl, and I…read morecan't remember her name, tested it for 4.00. Told me to add a 24.00 bottle of algae killer and some liquid chlorine. Today sparkling clear !! Could have tried to see me a bunch of stuff I didn't need. However she didn't. That's a 5 star rating to me !!

Called this business to open pool was not there when they showed up wife was there the only thing…read morethey did was turn filter pump on ,didn't clean any leaves or other debris out, handed my wife $180.00 bill which she paid them for at that time,whhen I arrived home from work and took one look at the pool and seen what had taken place,the pool was still full of leaves and dirt from the previous season I contacted paradise pools and talked to the owner he said that he would have someone come out and check to see what the issue was someone did show up cleaned the pool the way it should have been done in the firstplace thencharge anadditional $200for the call back to do the job the correct way

Our pool heat exchanger developed a severe leak several days before we were to host a pool birthday…read moreparty for my granddaughter. I reached out to several pool suppliers without success. I contacted Megan at Paradise pools and explain my problem. She said she would look into it and get back to me. At that time, I thought it was a lost cause, but Megan came through. A brother of the distributor worked at the main supply office and was meeting with the brother that evening, he brought the exchange, the distributor dropped it off at Paradise Pools the next day, and I got it early that afternoon. Megan went above and beyond to help us out. In my mind, she's a rock star.

We would highly recommend Signature pools if you are considering a pool installation. They are…read moreprofessional and easy to work with And provide great customer service. We are very pleased with our pool, it's a beautiful addition to our home. Jennifer Lay

We couldn't be happier with our new pool from Signature Pools! From start to finish we received…read moreexcellent service and customer care from this company. We spoke with Todd first and he was honest and knowledgeable throughout our selection process. He was never pushy, and we appreciated his honesty about which features would be good choices for us and which we could do without. Our project started in late fall and the crew worked incredibly hard to get the bulk of the work done before the winter. Even though the crew was rushing to beat the weather, we were amazed at their precision and the attention to detail they showed. Tom, the owner of the company, was onsite the whole time working hard and attending to many details like making sure that that the pool was completely level! Erich has exceeded our expectations regarding the opening of the pool, training us to take care of the pool, and making sure that our first pool season is problem free. We opted to use the landscape company that Signature recommended, Countywide Landscape, and we are very glad that we chose a landscape company that works so well with Signature. We highly recommend Signature Pools for a company with integrity and high standards of excellence. By the way, we chose the Ultimate 40 pool and absolutely love it!

As first time pool owners we had a lot of questions and learning to do.  John and the entire Sunco…read morecrew are all very knowledgeable and helpful.   The San Juan pools are easy to maintain and is one of our best purchases - We have recommended Sunco to multiple friends and will continue to do so!

John and Sunco Pools are simply awesome. They installed our pool and went above and beyond to make…read moreit a worry free experience. Since they installed it 2 years ago they have reliably winterized and opened our pool on time and allowed us to enjoy it with virtually zero maintenance. Our backyard is amazing. We owe a huge gratitude to John, his boys and the Sunco team.

The greatest water deliverer ever!!! He has gone above and beyond for us since the first day I met…read morehim. He's saved our butts a few times with our pool!!! He's a man of his word and he's very reliable!!!

From the owner: Pool Water Delivery, Water, Sand and Gravel Hauling, We Can Order All Types of Gravel…read more Services: Dump Work, Gravel, Pool Filling Service, Sand

This place is a hidden gem! After contracting with Great Escape to install our 24' above ground…read morepool AND supply is with our first season of chemicals last year, we were left with ever changing pool water conditions weekly requiring water testing and additional specialty chemicals to correct our problems. Our neighbors recommended Backyard Pools and swore by their 3 step process. Not only were the chemicals cheaper for the season, but our pool has been crystal clear all summer! We are customers for life!!!

We've been customers since 1990. That ends today. Wanted to purchase a leaf vac for the pool. They…read morehad 6 on the floor marked $24.95. when it rang up it came to almost $50! The clearly said they were planning to change the stickers today. Then she called "the boss" to see if they would honor the tag on the item. The boss said no, someone must have changed the sticker! On all 6? So, doubling the price on an item, and refusing to honor the posted price. Nope.

An outstanding contractor. APS did a great job with my project. They handled all the permits and…read morehoop-jumping nonsense with the village, began the project on time as promised and delivered a great backyard oasis and front yard transformation. They did everything from patio, to landscaping to lighting and of course, the beautiful pool, which they also provided after installation assistance with the care and upkeep. Great bunch to work with and I highly recommend them

Doug and Keith at APS did a terrific job keeping us apprised on everything during the project…read more(materials, installation, construction, permits, etc). Very happy with the final product.

I unfortunately recommended the company Windy City Billiards, Pool Table Service that helped move…read moreour pool table for us... My parents wanted their table re-felted and new rails... after a long wait time which my parents were okay with today was the last day of the "job" . My dad went out to run an errand and returned to his home to find this mess in the basement . Kevin Weidemiller said it was "way to difficult" .... Sliced the felt and all the rails and just left. No explanation. No apology. No NOTHING. So now my parents have gone from an old but usable table to a friggen disaster that can't be used and is an eye sore after weeks of waiting for this so called reputable company to come out and help them. I feel terrible for recommending this company to them and will never recommend them to anyone ever again. Shame on you Kevin ...

The owner of this so called business was at my home today putting new felt on my table, after 4…read morehours of working with my husband's assistance, he abruptly left the house. My husband went downstairs to see if he had finished and we found the newly applied felt slit open as well as all the felt on all 4 sides of the bumpers. The owner, Kevin Weidemiller then sent a text to my husband stating the job was to hard, I'm sorry, find another installer, good luck. No explanation as to why he destroyed the felt and no answer to my husbands texts. BEWARE. since this happened his Facebook page has disappeared. MAJOR MELT DOWN AT OUR EXPENSE.