When they train their cashiers better. The male cashier charged me twice. I went back in, and he…read moredid not even care, and he did not even apologize.

Rene is excellent and so helpful ! He helped us pick the best flooring for our needs. Prices and…read moreservice are awesome!

Choices! Choices! We were still in need of tile for the master shower floor as I had such a bad…read moreheadache last week from Floor and Decor! I opted to try Interceramic Tile, which was recommended by my contractor. I was not disappointed whatsoever! I found the perfect marble tile! The best part? I saved over $20000. It's arriving in 5-10 business days from Houston, but still with plenty of time before the tile gets set. Very helpful and approachable vendor. The first person I approached was not very nice, so I went to seek advice from someone else. Glad that I did. The lady was named Val, and she was extremely knowledgeable and very helpful. I left feeling satisfied with my decision and purchase. Recommended.

I'll be the first to admit when someone rights a wrong, I won't keep it to myself, I will share…read more Floor and Decor delivered 20 pieces of broken tile to our construction site, but the tiles are so large, 48"x48" that the breaks were not discovered until the end of the project. Our GC contacted the management team, and they graciously credited twenty broken tiles, which amounted to a $2,100 credit. I would like to comment them for being honorable in regard to their customer relations. I am giving them five stars.

Had appt and met with store designer on Feb 9. Great person and she took the time to show us…read moreoptions for our upcoming remodel project. She made an appt for us to meet with one of their in-house contractors (915 Prestige) for estimate on Monday Feb 10. Thought we found the perfect place until the contractor arrived and then went downhill from there. Estimator appeared to be in a hurry, and didn't take any measurements. Before leaving he stated estimates would be sent to store designer who would then contact us for project cost. I ensured that he had our correct contact info since he stated the designer didn't provide our email. I then returned our borrowed tile samples on Thursday Feb 13 and to follow up on estimate status. Informed designer was out to lunch and left my name and phone number with store staff. As of today, Wed Feb 19, have not heard back from either store designer or contractor. At this point I have engaged other contractors for the project due to lack of follow up with us. Experience has left us very disappointed and takes them out of contention for any future projects.

Adrian R is not lying- I texted back to you, stating I was his wife (with his screenshot so that…read moreyou would know it was the same client) and I advised we were available for that Sunday all day. I had to start trying to reach out to you because he said you had been unresponsive to his texts. I responded that we would be available all day that Sunday, which would have left it up to your availability. After 2pm, I texted you to check in to see if you were going to still be able to make it. I was open to you rescheduling if it was necessary, and gave you the benefit of the doubt. You said that you would come out the next day, Monday. I also inquired how you preferred your payment so that I could make that arrangement (downloaded Zelle App) and again you never came, nor called or texted to cancel. Yes my husband did tell you that he had just recently paid someone else and that is what lead us to find someone else. This is why we went to Yelp to find other pool cleaners, and yes that is why we both contacted you. I gave you my address and asked if you could come after 12 noon. I was willing to reschedule, even after you didn't show up on Monday. I doubt that you were going to reschedule if I hadn't texted you on Sunday. Both my husband and I never place negative reviews for local businesses, but your response to his review is abhorrent. I hope you learn to better respect your prospective clients. But I guess that's what will keep you as a "small" business and you will never grow.

Very helpful and informative. My pool looked disgusting and now it's way better. Nice workers tooread more

I went to Interceramic Tile to purchase floor tile for our primary shower floor. I paid close to…read more$400.00 for 3 boxes of tile to cover an area of approximately 18 cubic feet. I picked up my tile two weeks later, and the tile I picked up was an entirely different color from the floor sample. I selected a marble, white and grey (photo included) and ended up with beige colored tile. Needless to say, I was not happy, and when I spoke with the manager, he said they absolutely have a NO RETURN, OR EXCHANGE policy. I know that he realized that the misrepresentation of goods was on them, so the SOLUTION that he offered me was to purchase a replacement at no mark up. This was clearly not a solution for me because I would be stuck with the tiles that I paid for, and still gave to drop a few hundred dollars to purchase new tile, with no guarantee that I would receive exactly what I would be paying for. I was disappointed, but the silver lining is that our granite and bathtub do have veins of light gold, so fortuitously, we can use the tile after all. I am grateful that we are coming close to finishing our house, and do not plan on purchasing more tile in the near future. I do not recommend this establishment, and will not return.

Absolutely terrible customer service... they make you wait 2 hours to get your tile then when you…read morecall asking about your order they said "there looking for it" ... Interceramic won't be getting any of my business anymore.

I came here on recommendation of my tile installer, otherwise I wouldn't have bothered to drive…read moreacross town. They have a decent selection of beautiful products, but there was zero customer service. I was in the showroom for about 15 minutes and even though there was only one other person in there, I was never greeted, asked if I needed assistance, or really even acknowledged. Since there weren't any prices listed, I don't know how competitive they are to the other places I've shopped. Not worth the drive across town.

We love hiring this company to do upgrades to our home. They are flexible, reasonable pricing, and…read morehigh end products!

I kept looking for a tile installation person and nobody showed up because it was a 12x12 and…read moreconsidered a small project. Finally, I called the company Stileish and Ricardo showed up and gave me a quote. I went to the store and picked the tile on sale with everything included. They are very professional, showed up on time, brought everything they needed even a broom.and dust pan. Very happy to have hired them!!

These guys are awesome! Had my condo re-tiled at an excellent price and it looks amazing. Fast work…read moredone well. Highly recommend.

From the owner: Ace tile etc started off as a one-man operation to provide the best flooring and tile services to…read morethe el paso texas area. From there, our leader robert sandoval has grown the business into a successful company with over 10 employees, and hundreds of happy customers. So when you're ready, give us a call and we can help you with all of your flooring and tile needs.

They didn't show up or call for the initial quote. I gave them a second chance and they showed up…read morebut we're rude and snobby and still never gave me a quote. I found other contractors and recommend you do the same.

Great, great service and workmanship. We have contracted with Westside several times over last 5…read moreyears and are always very pleased with results. On schedule, under budget and amazing results. Responded fast to our "house emergencies". 5/5 Stars and VERY highly recommend!