The worst customer service! Appalling is an understatement!…read more Never experienced such discrimination and harassment from hotel staff in my life. Had so many terrible experiences here over the years it's easy to say we'll make the extra drive to Moose Jaw spa. I had to convince my family to go again and was thoroughly disappointed!

Every staff member we encountered was excellent. The mineral pool area was clean and well-serviced,…read morethough a little dated. The Water's Edge restaurant had a good selection, decent prices and quick service. Our room...we had booked a suite with kitchenette, and these are located across the street from the main lodge. We had been notified before our trip that there was a maintenance problem and the suite we booked was not available. They offered a different suite or the main hotel; we chose the other suite. That suite was not ready until over an hour after check-in time (but they had already given us the pool pass so we could go soak), and when it was ready, they had pictures of another maintenance problem. Once again, offered to move us into the main building. If they offer this repeatedly, there is a reason! We were okay with what they showed us, but there were several other quirks with the suite once we got settled: toilet squealed LOUDLY and for nearly 3 minutes after every flush, porch light fixture was damaged and dangling, and the bathroom fan was not functioning. Overall, the suite was clean, spacious and functional, just in need of some maintenance. Again, every person we dealt with was courteous, helpful and honest. The mineral pool is so relaxing and worth the trip. But stay in the main building until they upgrade the suites.

What a blast! The rooms have recently been renovated as well as the addition of a kitchen to the…read morebar. The chicken was great and I've never had so much in a small town bar!! Easily a 5 star location, its got it all!

My wife and I have made the Manitou Hotel our little get away - we are only 6 km away at Manitou…read moreBeach, and love what the owner has done with the place. Unfortunately, our last visit put a total damper on our visits there. We arrived at our usual time in anticipation of Happy Hour beer and wings - Thursday's is wing night. 10 wings for $3. We have reallly enjoyed ourselves in the past, but this evening was a definate downer. First, we missed Happy Hour by three minurtes. Rather than inform us that we were a few minutes early, she took our full price beer order. When we asked about the wings, we were informed that they're not on special till 7pm. Funny, last time we got Happy Hour beer and the wing night special at this time. We were going to order food from the kitchen, but the three minute thing really got to me. Instead of a few beer, we had the one we had ordered THREE minutes early. Decided against any food, and left. Probably won't be back. We have been talking the place up with our friends at the beach, but won't be doing that any more either. Three minutes put a damper on our whole evening. Maybe when someone is that close to Happy Hour they should inform BEFORE the order is placed. In the way home we stopped at the grocery store, bought some chicken and headed home. Poped a beer from the fridge and had our own wing night at home. I know I'm obcessed with the THREE minute thing, but for the sake of it the hotel lost the sale of food for two, more beers than the one we hastely drank and left, and repeat business. Not impressed!

Fun stop in the middle of the regina Saskatoon run…read more 1960's hotel bar only now they let women in Service is great, welcoming atmosphere Running joke for 2 months is they never have tonic for my G&T He ordered 24 cans this week just for me and one other lady regular Food is homemade I am told but never tried any

Cheap hotel for a reason. You have to call a room to get someone to come to the front desk and when…read morethey come you can't understand them. Once you finally get everything sorted out and find your way to your room most of the walls are brick and your door looks like plywood. It says there is free wifi but they are all locked and I could not find a password anywhere. There is also a large gap beneath the door so don't expect silence. You can sleep with the comfort of a plug in directly above you for maximum accessibility. The next morning there is a complimentary breakfast if you like toast, cereal, or muffins. Also the breakfast is directly in the lobby so while you're eating you can watch people struggle while trying to check out. Then you figure out to check out all you have to do is put your room key in a box and leave.

Not a very good place to stay. Manager or supervisor, whatever she was, kept making rude & sexual…read morecomments to the men. She was so caught up in all the guys there. Didn't even care when the power was out in our room. Made us wait till the next day for our TV. Drank all night with the other workers. Never cleaned the room when we asked. She was not a nice person. WOULD NOT RECOMMEND STAYING THERE!!