I am incredibly disappointed with the scheduling oversight during my recent visit. I explicitly requested an appointment with Dr. Hammons, a request that was completely ignored by the front-desk staff without any warning or communication. Instead, I was blindsided and paired with Dr. Bibbs--a veterinarian I have had profoundly negative experiences with in the past and specifically avoid.
As a natural doctor and nutritionist with 20 years of experience in holistic medicine, I treat highly sensitive, complex animals that do not fit into a conventional box. I came into this appointment looking for a professional collaboration. Instead, Dr. Bibbs met me with rigid resistance, an incredibly closed-minded approach to care, and unnecessary negativity regarding my dog's future, rather than giving the animal hope and a renewal at life. Multiple questions I specifically came in to get answered were completely ignored. I was also met with extreme pushback regarding aggressive vaccine protocols being forced for basic procedures, completely disregarding individualized, safer health approaches for highly sensitive animals.
This clinic has wonderful practitioners--Dr. Hammons and Dr. Lockhart are excellent and open-minded--but Dr. Bibbs lacks basic empathy. Years ago, I dealt with her after my previous companion was misdiagnosed by another vet --a soul dog who was by my side through my darkest health battles--which tragically delayed his cancer diagnosis. She gave me attitude rolled her eyes when I wanted to do things as holistically as possible and that I just needed the right diagnosis. One medicine where it actually helps and doesn't suppress and mask the problem only to create a layer unhealed. To make a traumatic situation worse, while he was under, she unfeelingly asked me over the phone if I was "sure" I wanted her to wake him up so I could see him.
My animals are in exceptional hands, and I have a proven track record of successfully healing situations the conventional system gives up on. I will continue to utilize the doctors at Judson Road who actually have a heart and an open mind, but I will never allow Dr. Bibbs to touch another animal of mine. The front-desk staff must do better to ensure explicit client requests are honored so owners are not blindsided this way. read more