I have been working with Tom Hall of Computer House Calls for over 25 years. He is great to work…read morewith. He always returns my calls promptly and has great hours covering most times you would need him. He comes right to my home office and gets any problems fixed quickly. His rates are reasonable and he is always available by phone to answer a quick question, like "why is my printer suddenly not printing"! I use him for business and personal services and have referred him to my friends and associates and everyone has been very happy with his services. HIghly Recommend!

From the owner: I am Tom Hall and I am Computer House Calls -- Providing Technical/Computer Support Since 1994 - I…read moream available 7 days a week, mornings, afternoons, and evenings. In a pinch, even nights. I only sell service, which I charge by the working hour, half hours after the first. And I only do house calls. There are no upcharges, no travel time, no contracts, and no strange costs. I charge $100 per hour, and my goal is to be fair to you. If you cannot afford the price, call me anyway. I'll see how I can help you. - All of my Customers get FREE and UNLIMITED phone support. All questions are important. No Problem is too small. The only call you will regret is the one you don't make. - Who ya gonna call? Call Tom first (704) 549-4334,

I was in town and spilled wine on my MacBook pro. I freaked out because all my work stuff was in my…read morecomputer. I called around and found this computer repair place, and talked to Ahmed - very nice guy explained he would do his best to get it repaired as quickly as he could. The next day he called saying my laptop was fixed! I just picked it up and everything is working like it was. Unbelievable experience. This was the only place that could help me over the weekend. Thank you

After my dog knocked my beloved MacBook Pro onto the wooden floor, you can imagine what happened…read morenext--the screen cracked in the corner. My Mac is my lifeline, so I needed to get it fixed as soon as possible. Thanks to Yelp, I was able to request quotes from multiple repair shops. Alex responded to my request on a Thursday evening, which I really appreciated. I received one other quote, but this shop was closer and significantly more affordable at $350 instead of $600. The next day, I spoke with Ahmad and paid in advance so they could order the replacement part. They informed me that it would arrive sometime between Monday and Wednesday. Later, they even called me back to confirm that I wanted a Grade A screen, explaining that while it wasn't completely brand new, it was still covered by a one-year warranty. If I preferred a brand-new screen, it would cost an additional $50. I asked Ahmad for his honest opinion on which option was best for me, and he recommended the Grade A screen over the new one. I trusted his advice and went with that option. I dropped off my Mac on Wednesday at 9 AM, and by 11:30 AM, I received a call saying it was ready for pickup. Ahmad made the entire process as smooth and painless as possible, and I can't express how much I appreciated that. I highly recommend this place!

Got the vicious "black screen" on my laptop! Nash at HD Computer was recommended and he did an…read moreexcellent job! Knew exactly what was wrong with it when we chatted on the phone ... he had me back in action in 24hrs! None of my saved documents or pictures were lost!

From the owner: Computers,PC and Macs, I pads, Laptops and I phones Repair, Good pricing and professional work.read more

Working from home has been tough to say the least, running an e-commerce business requires a laptop…read moreor computer. For the past few weeks my laptop has been running extremely slow. Once I contacted Essential Solutions they got back to me within 5 minutes!!! Now my laptop is running good as new. HIGHLY RECOMMENDED.

It has been wonderful to work with Essential Solutions. They were quick and very responsive in…read moreassisting me with my computer needs. One thing that I really appreciated was the time they took to not only fix but to also explain to me my computer issues. That was really helpful.

Great guy, clean service, fast transactions, no complaints…read more When we met the guy was friendly and professional

Gary started helping last year and then sold us 2 computers that are having major issues and…read morecausing problems over and over. We have reached out over and over for months - not even a response on his promised warranty and service commitments!!

This place is inside university and little trickery to identify, if you are calling store multiple…read moretimes the store will just hang upon you. They don't respond.

Want to buy a Mac product, but don't enjoy doing battle with the hordes at SouthPark's Apple Store?…read moreI bet you didn't know that UNCC has an Apple Store of it's own. They don't have a Genius Bar, but they sell the full range of Apple products. And since it is summertime the campus is empty; I have never seen them with a customer. You could walk in there at any time and have their full attention. I wish I had known about this store before my disastrous foray into the SouthPark melee. I know that some people enjoy the culture of the crowded Apple Store, but that's not for me. As far as I am concerned, this location is perfect.

Horrible customer service, will never do business there again nor will I reference any of my…read morefriends. I never experienced service like this in my life. The so called manager told me to eat a dick in front of my son, when I asked for explanation of the repairs that was not discussed before repairs were made. The manager wanted me to pay $35 for diagnosis and $55 for labor for repairs that were incomplete, they also want to charge me to pay another labor fee to bring the computer back to complete the repairs once they receive the part. After several choice words I left without paying a dime. I will never do business there again. And people wonder why we don't support black owned businesses! This business will only get 1 star for fixing a part of the issue for free!!!.

Dropped off my phone to be fixed at lunch. Came back after work 4 hours later and it had not been…read morefixed. I had drop it off the next day again at lunch, they had it done within an hour. I wish they could have gotten it done the first time. Quality of screen repair was good.