I had my vehicle cleaned here a week ago but as I left I wasn't pleased with the amount of care my vehicle received. I called back and spoke to "Nikki" and she just said come back in and we'll make it right. We'll do to unforeseen circumstances I wasn't able to bring back my vehicle for over a week. When I arrived "Nikki" was there and she took care of me and my vehicle. When my vehicle returned it looked brand new and I was very pleased with the results. read more

I've been there twice. Both experiences were terrible. Wondering why I went back a second time. 1st time car was not clean inside. 2nd time paid for full service$42 and the windows were streaked and back wndow you could tell they missed 2 big areas. Surprised they are still in business. ​ read more

First time here. Everything went well. Car is clean in and out, staff is very nice and friendly. I haven't spotted anything wrong yet but the wife hasn't given her approval yet. If she does I'll bump it to 5 stars. When it came out of wash I told the dry staff to pay attention to inside the windshield and it came out spotless. Close to home so this is very convenient. read more

GREAT PLACE TO GET A QUALITY CAR WASH!!! This place is great! Every time I come here the staff are so attentive, respectful, and reliable. This is my new go-to car wash in the Riverview area. Definitely worth the price point. read more

Jules Car Wash - Jules car wash... so shiny it's like a mirror - Auto Detailing Near Me - Riverview, Florida

Definitely worth money and time that it takes it's quick it's easy and they doing OK job so I continue to go back

Absolutely not. Twaila and her staff apparently do not care to make things right and caused damaged when specifically given instructions not to run the top brush. Will never be returning and will be filing a complaint with corporate. Makes sense on why their ratings are so low. I've included pictures. Mind you they didn't even take a look because they wouldn't take responsibility... thank you T whatever your name is for making me drive 20 minutes back to your location to not even look at the damage caused. read more

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1st time going and will not be returning. Have a very clean new jeep so not much needed to be done. They do not move all weather mats to vacuum so dirt is still in the carpet. They also do not wipe the mats down. When asked why I had dirt on my mats still they said its another package which was not offered to me at the beginning when I informed the folks at the start I wanted the top package and the works. Purchased the top package but honestly it was maybe a 3 min wipe down. I walked into the building, paid, made a coffee and my truck was done. Seems like they're more concerned about getting the vehicles in and out over quality. read more

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Went for the full car wash and when my car came out they said they could not get it open and my FOB was locked in the car. Mind you I have been there many many times before and this does not happen. I said it was their problem and they needed to fix it by paying for an Uber so I could go home and get the spare, they said they could not do that so I said then call a locksmith and pay for it, can't do that either, I said call the owner, they said they couldn't do that - BS. I ended up using my Chevy App and On Star unlocked my car as a one time courtesy since I do not subscribe to them. I thought the customer service was EXTREMELY poor. read more

The advertisement is a full detail car wash that cost me $45.99 not including the $10 cash tip I left in the tip box. When I got my wife truck back nothing at all was wiped down. Which is crazy to me. What it should advertise is a partial full detail car wash. read more

I have used the Riverview location since they opened. The quality and value of the wash is the best in Tampa Bay and Orlando! They pressure wash your car prior to going through the wash tunnel. At the end of the wash tunnel they hand dry it! You also get a microfiber cloth and airfreshner with every wash as a subscription holder. For $20 (cheapest monthly subscription they offer) a month this cant be beat. I cant find a car wash that comes close to Jules in Orlando. read more

Jules Car Wash - Auto Detailing Near Me - Riverview, Florida

I added one more star because the Jules Premium does disclose "light wipe down of center console." But customers need to be mentally prepared for how light. I paid $59 plus a small tip before getting my car. Got the mats cleaned as well. When they were done and I went to get in the first thing I saw is there was still grass in my center console. Like a lot of it. My car was pretty dirty but definitely not awful or hard to clean and there had been some small grass debris in the center console that would have been very easy for someone with a damp towel to remove. I called the young kid over and said you guys barely did anything on the inside there's still grass in the console. He gave it a quick wipe so you can't see the grass in the images I uploaded but you can see there was still so much dirt and debris left behind after a supposed vacuum and wipe down. They finished my car in 10 minutes altogether on a busy Saturday. That's way too fast. The wash was not worth $59. It was worth $20. When I run through the drive through at other wash places I pay about $20-25, then vacuum and wipe down the inside myself with the materials they provide and my car looks so much cleaner than it did after Jules. I was just strapped for time and needed someone else to clean my car so I could catch up with work. I get that it's a "light wipe down" but come on guys. I was able to wipe off the debris and blemishes on the seats with so little effort, but the point is that it needed effort. Jules was good when they first came to town but my boyfriend and I have lost money here several times in the last few years and I'm just so done with the disappointed. Jules is a good businessman who takes care of his family so I know he cares. I urge him to please put back quality control for awhile and get your employees better trained. There needs to be someone inspecting their work before they hand off a car. I wish I had taken a picture of the grass that was so clearly in the center console before I pointed it out to the kid. Yeah the kids work hard but they're kids man. They need better training. I won't be back. If you go, just set your expectations low. Even the outside of my car had several patches of debris that still needed wiping off and the money is supposed to be focused on the outside soooo what is all that money for? Waste of money because I took it there to save myself time but ended up still having to go back another day and spend 40 minutes properly cleaning my car. You have to just do it yourself or pay the better detailers $150 - $200 to do a good job. Why this is so upsetting is that when Jules first came to town, the Jules Premium was actually worth the money. It's not anymore. read more

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Been going to Jules Car Wash since they opened, and after the first couple of years, attention to detail started to slip. Well, it's completely gone now. I just had my 2006 MINI Cooper S in for the $45 Premium service, and they did not vacuum the hatch area or wipe down the interior. And I watched the finishers use the exact same towel they'd just used to wipe down the door jambs (which are a favorite place for mud, oil, etc. to gather) and applying them directly to the inner glass on the hatch. Sure enough, it's an oily mess. I've complained before & they've made a halfhearted effort to fix things, but I'm done. Not wasting another dime there. read more

I was really closing my fingers that the negative reviews I read before visiting this car wash were exaggerating or just caught someone on a bad day, but... unfortunately, I have to add another negative review to the pile. I selected the second of four full washes the car wash offered. It was supposed to give me exterior wash, interior clean and vacuum, and some tire shine. The outside was decent, the tires were fine. The inside, however was VERY disappointing to walk into. There were just countless spots still dirty. I'm not talking cracks or hard-to-reach places, but rather, very obvious, easily accessible areas on the dash, the center console and around the gear shifter, the inside of the doors. It just seemed like there was the minimum effort put into ensuring the car was thoroughly cleaned. At the $30 price-point, I have received much, much better interior clean-ups. Unfortunately, those places are far in Tampa and down in Ruskin. But it might be worth the drive, as I do not plan to return to Jule's Car Wash. Pay attention to the reviews. Believe me, they're not exaggerating in their disappointment. read more

Marissa recommended Jules car wash and I gave it a go and wow! The customer service was great, Im new to the car wash and didn't know what to do and the team member explained everything to me and was very kind. Definitely worth it and I will be coming back. Thank you Marissa and jules car wash team! read more

Horrible place for car wash and detail. They ruined the paint on my car I came in to get a surface scratch buffed off and left with multiple chips on brand new car!!! And they had to rewash it cause it was still dirty after charging me over $300!!!To top it off they had the audacity to tell me all those chips were there before they started when I walked around the car with the guy detailing my car and showed him the areas I wanted addressed, it those chips where their I would have noticed them a long time ago. It's a brand new car that I maintain, wash, and inspect often. To top it off they wanted to charge me more to fix their incompetence!!!! I do not recommend! They are horrible!!! HORRIBLE!!!! read more

Paid $30 and my exterior was still dirty, It was overpriced for a basic run through..... read more

I was introduced to this car wash by my husband. We chose the monthly memberships as they work very well for us. The staff is friendly and they do a good job on the cars. Every once in a while I may have to ask for the back to be wiped off prior to leaving, but other than that things have been good so far.... read more

Was in desperate need of a clean car. This place did the job. Went over and above what we thought we were paying for and were very friendly. We were there for 15 mins total so in and out. The waiting area was very clean and free coffee!!! We will continue to bring cars here. read more

I am very disappointed at the service received. I pay a monthly membership of $74, which to some employees like Jordan, it doesn't matter. Went to change and get a new sticker for my car and he made it seemed like it was not possible getting a new sticker, when we've done it before. Telling me I had to pay the $74 again. Thankfully the owner or manager o spoke over the phone with was able to assist me better. Also, they need to get better with their people in the back vacuuming. Leaving dirt on the rug. They need to understand that of a person pays a monthly fee, they most likely won't go there every day. So we should get the same service as if it was our first time. I felt like I was just bothering them every time I went. read more

Jules Car Wash - Just after a wash and clean inside Really?? Don't think so. - Auto Detailing Near Me - Riverview, Florida

DO NOT GET YOUR CAR "WASHED" AT JULES!! Can't recommend this "Car Wash" Jules is TERRIBLE!! THEY USED A PRODUCT THAT STAINED THE SIDES OF MY CAR!!!!!!!! STAINED!!!!! AFTER getting my car washed at Jules my car has stains all over the sides - caused by as the "owner" told me Tire Shine, dispensed as part of the wash I paid for! The wheels had what looked like a brown oil all over them and it was also all over the sides of car like a dull blotchy spotted film. "Owner" suggested let's run car through the wash again but this time with no Tire Shine and they scrubbed the sides with a BRUSH - like a broom - something I would NEVER use to "wash" my car! Well, 3 more total times later stains were better but still very visible - ugh! Then "owner" tells me "cars stained - you gotta wax it - do you ever wax it - you gotta take it home wax it with the machine - you gotta buff out the stains ..." I say: "I gotta take it home and machine wax & buff out the stains you caused?" He says: "Well it's only happened to your car!" I respond: "I certainly didn't have stains on the car when I came here" He says: "Well, I don't know that!" Me: "I'm telling you I didn't have stains before I paid for you to "wash" my car - it's a brand new (S Class Mercedes) car with less than 5,000 miles!" "You calling me a liar" He says: "What else you want me to do? I've washed you car 3 times and it's still stained!" (Crazy HE kept using the word STAINED!) At that point realizing with whom & what I was dealing with I just left - knowing I'm now going to have to pay to have my brand new car detailed - all I wanted to do was get my car washed! lol - crazy!! Also doesn't this specific Car Wash brand Jules have hand detailing? Wouldn't it have been good service / the right thing to do / even nice if he'd offered to have done what he told me repeatedly that I needed to do to get the stains out (again STAIN is his word!)? It's a service THEY PROVIDE - machine wax & buff! After the 3rd wash he obviously wanted me to just go away - he said "look the staining's not just on the sides but on the front and back - he exclaimed so proud of himself (as if he'd invented ice) for proving that the car must have come in prior to the wash with these stains. I didn't feel the need to explain to him that it's the 3rd time that after each wash they've dried it & tried to scrub off this oily film while using the same rag & going all along the sides, front & back and not the hood, trunk or roof as those were dried by the blowers and also weren't stained! So they were simply spreading this goop all over the car where they'd touched it with their rags - Oy vey! Obviously I won't be back & I highly recommend that if like your car after you pay to get it washed to be without stains you don't go to Jules "Car Wash" either - but who am I to tell you what to do?! This review is specific to the brand new FishHawk location - but seems all Jules are the same bad "Car Washes" with even worse service! read more

This the best car wash I have ever used. it is well organized, there is a very clean and comfortable waiting area, complementary coffee and water, and an extremely polite and cheerful staff. Kam always takes time to ensure I'm satisfied with my truck before I leave. One thing I greatly appreciate is the organization of the entry lane. I've experienced arrogant, obnoxious, impolite customers jumping the poorly organized and un-monitored entry lanes at the Sun City Center car wash that I no longer patronize. Additionally, Jules service is FAST! I attribute this to the superior management. The employees work as a team. read more

BEWARE: Worst place to take your car to get washed! They are lazy, overpriced, do a crappie job cleaning your car, they leave streaks on the windshield and windows, the dash and console looks like it wasn't cleaned or dusted and worst of all they trifle thorough your belongs and Break your stuff! After breaking your belongings, they don't apologize, offer to fix what they broke, and tell you that they're not responsible for anything. First of all, why are you rummaging through my property and personal belongings?! Not a trustworthy company! What a DISGRACE! Take your vehicle to Victory Car Wash where they Are trustworthy and do a much better job than these jokers! Do it yourself Bubble Down Car Wash even gets your vehicle much cleaner than their car wash, you'll save more money, And not have to worry about your property being damaged!! Not to mention their car wash broke down briefly. The guy working there told me that it breaks down now and then, and they have to shut the car wash down. I should've left after I saw that happen, and the guy telling me that! I also wish I had read the reviews before coming here!! read more

This is a great business model here. A hand car wash is something you need to think about when you live in Florida. If you do a lot of interstate driving, you'll have plenty of spattered "love bugs" to clean up. Love bugs, the bugs which are indigenous to Florida. They are big enough to leave big black splat marks all over your vehicle, plus you MUST REMOVE THEM STAT! Or your paint job is ruined very quickly :( Jules has a $15 wash, which includes both outside & interior window cleaning & vacuuming, along with a cloth hand wash, tires & rim cleaning & polishing; all that, then hand-towel-dried. Then they give you a choice of a few fresheners. Once you drive your car up, drop it off & pay, you get your claim ticket, which you'll need to get your car back. There is an inside waiting room with fresh free coffee & popcorn, plus a large variety of vending machines with drinks & snacks of all kinds. Divine. There even is ice cream. There is also an outside patio waiting area, with beautiful flowers surrounding it, if you don't require air conditioning & would prefer to sit outside & wait. It took about 20 minutes for my car to be cleaned on a very busy Saturday. The ladies restroom was found in spotless, clean condition. The decor is modern. The staff here are hard working, care about their customers & do an excellent job. They even have monthly plans, if that is your style. Definitely recommend highly! 18/100 read more

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BEWARE: Worst place to take your car to get washed! They are lazy, overpriced, do a crappie job cleaning your car, they leave streaks on the windshield and windows, the dash and console looks like it wasn't cleaned or dusted and worst of all they trifle thorough your belongs and Break your stuff! After breaking your belongings, they don't apologize, offer to fix what they broke, and tell you that they're not responsible for anything. First of all, why are you rummaging through my property and personal belongings?! Not a trustworthy company! What a DISGRACE! Take your vehicle to Victory Car Wash where they Are trustworthy and do a much better job than these jokers! Do it yourself Bubble Down Car Wash even gets your vehicle much cleaner than their car wash, you'll save more money, And not have to worry about your property being damaged!! Not to mention their car wash broke down briefly. The guy told me that it always breaks down now and then, and they have to shut the car wash down. I should've left after I saw that happen, and the guy telling me that! I wish I had read the reviews before coming here! read more

I love this car wash company. Kam is awesome!! The crew always greet me with a smile and they always take great care and detail when cleaning my cars. I refuse to go anywhere else. Worth every dime! read more

My first experience there went fine. My seats needed a cleaning bad cause I had dog hair on my seats and carpet, so I got a full car detail and shampooed and paid the $100. No complaints. I thought great I'll do this every 6 months or so. Went back a second time couple months later but this time when the car detail team member saw the dog hair on my seats he did not hesitate to quote me at $480... for the same service... I WAS SHOCKED. We're they gonna throw in 4 new tires and an oil change as well? Did I ask them to pluck every strand of dog hair out of the carpet? $480 people!! I couldn't help but laugh, and just walked away. Never coming back again cause it's obvious they don't want to wash my car. read more

Just left this car wash. Paid $22 for the ppl that vacuum the car to put my construction boots on my back. So when I ask the guy in red t-shirt that blow my horn about he told I have to go to self service vacuum to fix. If that was the case I would've just paid for exterior $10 wash if I have to do it myself. I'll never bring my business there again. read more

Jules Car Wash - The boot print from where they put my work boots lol n my seat. - Auto Detailing Near Me - Riverview, Florida

I have been to this car wash several times. I always have to ask them to retouch something. I hate to always complain. This time no complaint...I'm just going to review their service. This is what my $37.55 got me today. This car was touched by no less then 10 different ppl from start to finish. Zero pride in what they put out. Absolutely unacceptable!! read more

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If you have a Lexus, Range Rover or Mercedes, expect a great wash and detail. I only had a Kia. Front of car still had bug splatter and the inside interior was half cleaned. Only one guy working on the car and was repeatedly calling for help. The others were working on those more expensive cars. Very unhappy since I've now got to get it washed again and I paid for the premium wash, over $55 with tax and tip. read more

I don't recommend!!!! I was harassed twice at this location by this worker named Kayla I don't know if she racist or what but she make it her best interest to tell you! You can't use a tag to wipe your seats down When you are paying 75 dollars a month for service !!! I will be looking further into this matter due to harassment!!! read more

I love love LOVE the superior treatment my car gets at Jules Car Wash. It's an older truck that I use for business and camping but the guys at Jules treat it like a Maserati, making sure it's all cleaned up and purdy which means when I do buy my dream car, I will still be using Jules Car Wash. Affordable, professional, reliable pricing and the free popcorn and vaccuming is a bonus read more

This car wash is MORALLY BANKRUPT! Paid $35 for a car wash and car was still dirty. I watched the employees hand dry the car, use the same towel they dried the car off with to wipe the inside of the windows (without windex), and they swore up and down they used windex to clean the windows when they didn't even use it at all. The employee called me a liar to my face and told me that he used windex and that I was a bold faced liar when the video will clearly shows they never used windex at all. The video will show I was standing there the whole entire time watching them not service the car properly. I simply asked them to correct the problem and they insisted in calling me a liar to my face and talked to me in a degrading manner. I have never been talked to in this manner let alone be called a liar to my face in my entire life until I stepped foot in this car wash. As a Veteran and a proud member of the community for over 15 years I find this place is an absolute disgrace to the Veterans, Servicemembers, First Responders and citizens of the community. I cannot believe this is how they treat the people that protect and defend our country. The employees are completely off the hinge, blatantly lie to your face, and are morally inept to deal with customers let alone care for your personal property. read more

Yes I love the car wash Thanks Jules I will be back soon again My car super very nice CLEAN read more

I usually have an absolutely, positive experience every time I visit this detailer, but in recent months the quality has gone downhill. I'm typically very impressed with how quickly they're able to clean the car so well, but this time it was a half-done job. I wish I would've had a moment to go back and have them correct it, however I was in a rush. The backseat was not vacuumed at all, the back window was not wiped at all, and the doors were only wiped halfway. I basically paid $40 for a car wash because the interior was not done completely, despite purchasing "The Works". This may have been the nail in the coffin on my visits to Jules. I gave them two stars instead of one because the staff are always incredibly friendly and welcoming. read more

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I went in for a car wash came out with a messed up paint job and chips all over my windshield. The dashboard still have dust on it and I paid for and armor all on the inside. The floors under the floor mats were not vacuumed. So all in all I paid $50 to have a messed up paint job a chip windshield and still have a dirty car. So if you feel like being ripped off this is the place to go. read more

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We gave them the benefit of the doubt seeing all of the mixed reviews and I honestly wish we didn't. The customer service was good however the car wash felt rushed. When we got back into the car there was still dust, dirt, and crumbs almost anywhere you looked. Just don't waste your time it's NOT worth the money. If you want a great car wash go to victory car wash on 301. read more

This place is joke I went in there 2 hours ago got the car cleaned. They did a horrible job my 9 year old Brice could of done better. And also they stole my girlfriends $300 pair of Oakley sunglasses. They are a bunch of thief's never go here never read more

Great car wash with very friendly staff. Nikki the manager makes sure her staff delivers great customer service. Thank you for the great job on my car today. read more

I Really don't appreciate my car paint getting peeled off at this establishment & having it claimed that it was "probably already there". I know my car, and know my painted wasn't peeled like this . No offer of a free car wash to come back, refund or anything. That would've been better customer service than blaming the customer like I'm lying. I won't be back & will just go to detailers from now on. read more

Jules Car Wash - Auto Detailing Near Me - Riverview, Florida

Uber/ Lyft driver beware. A lot has changed since my first review. Prices have dramatically increase but worse. This business knows of the $150 charge rider share companies charge for throw up. This business takes advantage of that by charging a $150 biohazard fee on top of what service you pick for cleaning which can add up to over $300. Plenty of other places don't take advantage of this. Avoid this business. read more