We are planning to sell my home before the summer and decided to reach out to Oscar Chen for a…read moreconsultation after hearing about him locally. He offered a free consultation and spent the time explaining the current market, pricing strategy, and what I should start preparing before listing the house. I really appreciated that he was patient, professional, and very knowledgeable about the local market. He also gave many practical suggestions that I hadn't thought about before. Even though I'm still in the preparation stage, the meeting was very helpful. If you're thinking about selling your home and want honest advice without pressure, I would definitely recommend talking to Oscar.

We worked with Oscar Chen during a highly competitive market with over 20 offers on the home we…read morewanted. His negotiation skills and market knowledge were outstanding. Oscar advised us strategically, helped us write a strong but safe offer, and ultimately won us the property without overpaying. Communication was exceptional -- fast responses, clear explanations, and proactive updates. He connected us with great inspectors and lenders, making the entire escrow process smooth and stress-free. A truly top-tier agent. Highly recommend Oscar Chen for both buyers and sellers looking for someone reliable, experienced, and results-driven.

We truly feel blessed and incredibly lucky to have worked with Maria Sarmiento. From the very…read morebeginning, she was responsive, patient, knowledgeable, and always willing to explain everything in a way we could understand. As an elderly couple, buying and selling a home can feel overwhelming, but Maria made us feel completely safe and cared for throughout the entire process. She took every single one of our calls, answered every question, and never once made us feel rushed. She would not let us sign anything until she had carefully explained exactly what it meant and made sure we were comfortable. There were moments when it honestly seemed like the deal might not come together, but Maria never gave up. She stayed persistent, worked through every obstacle, and somehow made it happen. We cannot thank her enough for everything she did for us. She treated us with patience, honesty, kindness, and genuine care. We would wholeheartedly recommend Maria to anyone looking to buy or sell a home. You could not ask for someone better to have in your corner!

I normally don't post reviews but I feel compelled to write about my incredible experience selling…read more& buying my home with Maria Sarmiento, my Real Estate Agent/Associate Broker, KW Williams and her team. Maria is amazing! She is friendly, reliable, dependable, helpful, honest & familiar in local neighborhood communities. She has extensive industry knowledge & experience! She has a great team who are well versed with a Network of Industry Professionals to assist in the process of Selling & Buying Real Estate. Her specialty is Multi Family Residence Demographics and Property Management Services. 5-Star Top Notch Rating Companies! It was by chance that I met Maria, and so very grateful that I had! She was a Godsend. She actually cares about her clientele. I truly believe the Universe connected our paths to cross so my family and I could obtain our family dream home with her guidance & assistance, overseeing every step in the process! Maria is a true professional, skilled, knowledgeable, experienced and thorough!! Maria not only helped me sell my Eagle Rock Residence with ease, smooth transition, as well as guided us in purchasing our new Dream Home in Murrieta, simultaneously. It has been a pleasure working with Maria & her team! I 100% whole heartily recommend Maria Sarmiento's Properties and her MJM Property Management Group, Inc. for all your Real Estate and/or Property Management needs! Thank you again Maria for taking this life altering adventure & journey with my family and I in securing our Dream Home come to fruition!! Respectfully, Darlene K. Taylor

My Business and Family have worked with Sherry Carr on several occasions…read more Sherry is very attentive and always has your best interest at heart. Will most definitely use her services again. Cant say enough good things about her. I've read reviews of other Podley office in Pasadena and I sure am glad I chose Sierra Madre office. Thanks again in advance..

I cannot express how wonderful our experience was with our realtor Diane Hatfield at Podley. When…read morewe moved from out of state two years ago, we went through two realtors just trying to find a rental home. One first realtor was incredibly flaky - the other realtor was a little green. I gave up and ended up renting an apartment on my own in Monrovia. Over this past summer we began a home search again only this time with the intention to purchase. We found a home in Monrovia and loved it. The seller's realtor ended up representing us too. What a fiasco that was! Apparently the house had already been been technically sold and we were merely a back up offer in case financing for the original buyer didn't go through. We didn't learn that for several weeks. Based on a friend's referral we contacted Diane. What a completely different experience from the other realtors. Like night and day. Diane helped us narrow our home selection by asking the right questions and understanding our needs. We searched for several months and Diane remained patient and informative. Even when I became stressed by the process Diane helped talk me through it. Yesterday we closed on our new home. It was the easiest home purchase I have ever had. Diane met us at escrow as we signed our papers. I've never had a realtor do that before. She has a great abundance of connections in the community for repairs. Diane was even willing to help me search for more eco- friendly options on the termite front. I really appreciated that! PS We used East West Bank for financing the mortgage and they also were also easy to work with. Much better than the big banks that sell off your mortgage the day after the paperwork goes through.

Grace helped my husband and I sell our home of 11 years then worked with us an additional year to…read morehelp us find our next home. I "found her" right here on Yelp! And I'm so glad we hit it off right away. Her expertise, taste and experience was crucial in helping us sell our home (closed in a month & over asking). Then we became buyers; she was patient with us the entire process, answered many frantic text messages filled with questions, crazy ideas and doubts. We trusted her the entire way, which meant we could rest easy during escrow. We have finally closed and are so excited about our new chapter. Grace may be excited to finally be rid of us after 1-year with us, but we will miss her! Thank you Grace!

Grace is patient, professional, and on top of things when it comes to navigating a multi-part…read moreescrow process and communicating with the other agent. She listened to our needs and remembered details about our individual situation, which I deeply appreciated. She won't pressure you to buy or offer too many opinions without prompting, but she'll answer any questions you ask in a timely manner. She also had insightful comments when we toured properties together. Thanks for your efforts and work!

I first met Jerry's team hosting an Open House event a few months ago in the heart of the San…read moreGabriel Valley area. At the time I was getting ready to sell my house close by, so I wanted to see how the market was. The Open House experience was superb. I followed the house on Redfin and just a few days later the house became Under Contract, and then it was sold at a very good price. When it came to my time, I called Jerry up. He came fully prepared with everything. He provided me full market research, analysis, selling strategy, listing preparations, city compliance/clearance, and a full marketing plan. Everything was well-thought out. Right after the listing, Jerry hosted an Open House event. We received a number of very good offers. Jerry was excellent in the offer selection and the negotiation with buyers. Within just a month, the sale was successfully closed with a very good price. Jerry is sharp, driven, knowledgeable, and transparent. I'd highly recommend Jerry to anyone who needs expert help in Real Estate. He has everything that you need.

Jerry was cheerful, easy to talk to, and offered a competitive rate right from the start without us…read morehaving to negotiate. He was also generous in connecting us with trusted vendors before we even signed a listing agreement, which gave us the flexibility to decide whether to sell or rent during a slower market. His marketing package was comprehensive, including a professional website, aerials, videos, 2D and 3D floor plans, bilingual marketing materials, and even included professional cleaning. Everything was coordinated in a timely manner to prepare for Coming Soon, Listing, and Open House weekend. Jerry also hired wonderful people. Mandy, his marketing assistant, was friendly and incredibly easy to work with. She had a great eye for showcasing our home and was speedy and attentive with all the detailed edits on the website, descriptions, photos, and flyers. Photographer Michael captured the house beautifully with a variety of angles and brilliant lighting, and Justina went above and beyond in cleaning the house, windows, and garage. In addition to his team, it's obvious that Jerry has solid working relationships with his recommended vendors. Everyone gave the impression that they would treat Jerry's clients well with proper attention, fair pricing, and diligent work to present our home well. Yumi created a thoughtful mood board that helped us visualize how the staging would look. She was generous in sharing design advice and honest about what would and wouldn't work, even for areas we planned to decorate ourselves. Mr. Zhuo rearranged his schedule to make sure everything was finished in time and done in a quality manner knowing Jerry's professional standards. He was very responsive, humble, detail-oriented, and knowledgeable. All the preparations paid off when multiple offers came in. Jerry walked us through multiple strategies, shared his recommendations, and was flexible in going with what we were most comfortable with. Near the finish line, Jerry took the initiative to come up with a solution that got buy-in from all parties and sealed the deal before the weekend. We greatly appreciate him for that! Jerry's support went beyond what's expected of a real estate agent. Throughout the process, he helped check on our house and even brought quality food to feed our neighborhood cat. We are truly grateful for that, especially knowing how busy he was. It speaks to Jerry's kind character, which makes him even more nice to work with.

Before Eva, we retained a different well-known realtor to sell our house in Pasadena. It didn't go…read morewell, so we pivoted and gave Eva a shot. The difference was night and day. Eva was fully invested in our success and felt like a true partner. The advice she gave was well thought out and far more strategic. Communication was constant and thorough. Two weeks after Eva put our house back on the market, we accepted an offer at a price that hadn't seemed achievable before we hired her. A few issues came up with the buyer during escrow, but Eva was on top of it. She didn't let anything slide and didn't hesitate to fight for us. She fiercely protected our bottom line and wasn't afraid to push back hard when something threatened it. Obviously, we're beyond pleased with Eva and deeply grateful for her help. She's not out to just make a sale. She's interested in truly helping you, and that's a special thing.

When we realized it was time to move our family across the country, overwhelmed doesn't even begin…read moreto describe how we felt. Selling our home was a huge decision, and I took choosing the right real estate agent very seriously. I did a lot of research, interviewed multiple agents, and from the moment I met Eva, I knew she was the one I wanted representing us. Eva is truly exceptional. She is thoughtful, kind, incredibly professional, and an outstanding negotiator. She and her team guided us through every step of the process and made what could have been an incredibly stressful experience feel manageable. There were a few dicey moments during negotiations, and that is where Eva really shined. She knows exactly what to do when things get tough. She stayed calm, strategic, accessible, and always made us feel like she was completely in our corner. She went above and beyond for our family in ways I will never forget. What impressed me most is that Eva combines expertise and professionalism with genuine kindness. You never feel like you are just another transaction. She cares, she listens, and she works incredibly hard for her clients. I genuinely admire Eva, and I am so proud that we chose her to represent us. Looking back, I cannot imagine having gone through this process with anyone else. I would not even consider working with another agent. If you are looking for someone to sell your home, especially when the stakes are high and you need someone who can handle the tough moments, hire Eva. You will be very glad you did.

Mike and the Chou team was great to work with. They are friendly, thorough and very diligent with…read moretheir work. We love how organized they are with the entire process. My client couldn't be happier with a speedy and Smooth Process with them. Thank you Chou team for giving my client this opportunity to be a first time home buyer.

I had an exceptional experience and professional service in working with Mike Chou to sell my home…read morein Alhambra and here is why you should work with him, too! So, I actually found Mike through ChatGPT when I searched for top agents in the area, Mike came up first. After reading his reviews, I reached out, and from that very first call, he was exactly who he said he was: professional, kind, knowledgeable, and easy to talk to. I had interviewed a few other agents, but knew Mike was the right person to work with based on his track record and his kind demeanor. Selling my first home was bittersweet, but Mike made the process feel steady and manageable. His communication is honestly next level, always responsive, proactive, and patient, especially when walking me through paperwork and answering my (many) questions. Even coming from a commercial real estate background, I can say residential is a different world, and Mike handled it all with ease. Mike is a great agent, someone you trust, and someone you want in your circle. He is 100% authentic and sincere. I highly recommend him, you will not regret working with Mike.

Erin and Mike have helped us through two purchases and one sale. They are an incredible, very…read moreknowledgeable team with plenty of local resources and referrals. in addition to helping us buy and sell, they also offer frequent community events for their clients and neighbors. They have willingly traveled all over LA County for our moves, and we have never once doubted our decision to work with them. Highly recommended for all your future real estate needs, whether buying or renting!

Erin and Mike were wonderful to work with as my realtors. Selling my family home that my…read moregrandfather built and I grew up in was like cutting off a piece of me. Erin was understanding and helped with working through the process Mike made sure I understood the selling process and strategy. They have a reliable network of people that were quick to make repairs and prepare the house for showing. Their contractors were quick and efficient and did a lot for a great price. They added so much value to my home and provided photographs of the finished presentable house. They left me with a gift of beautiful pictures inside and outside of the house. Their strategy worked and we got an excellent price for the house and all done on the timeline they promised.

We had an excellent experience working with Reni on a recent Pasadena listing of ours. She was…read moreprofessional, communicative and "on it" throughout the escrow, making it smooth for all parties. Hope to work with her again soon!

In the Spring of 2024 my husband and I embarked on a relocation journey that took us from the Bay…read moreArea to Pasadena. We were both retired and wanted to move to Southern California to be closer to our son's family. Luckily, the realtor who helped us with the sale of our San Jose home had previously worked with Reni Rose. She knew her well and had very high praises for her many years' experience in Pasadena area real estate as well as her congeniality. Before we made our final move, we visited Pasadena to get a better feel for the local real estate market. Reni gave us a couple of grand tours, driving us around and talking to us about the different areas of the city and neighboring suburbs. Reni showed a great deal of patience and persistence in presenting us with various options of places to live. Her knowledge of the Pasadena area and all its various neighborhoods made it easier for us to decide which area best fit our needs. We wanted to be no further than a twenty-minute radius of our son's house, while having easy access to grocery stores, theaters, hiking trails, medical facilities. We decided to rent a place in a neighborhood that attracted us and Reni emailed us weekly listings in the areas we were considering. When a house interested us, Reni would preview it, then would call us to describe and discuss it with us. We attended many open houses with Reni, and she provided excellent input to our decision making. Our search process continued for more than six months. We seriously considered eight or ten houses, including two that we made bids on and had inspected, only to finally reject them due to the high cost of repair. Throughout this long process Reni remained dedicated to finding a house that satisfied our needs, and did not in any way pressure us to compromise on our choices. She was especially knowledgeable about a wide range of neighborhoods, which was tremendously helpful since we knew very little about Southern California and since our search included a large number of different towns and neighborhoods. Finally, we found a house we loved and that was within a price range that fit our budget. There were other bidders and Reni suggested an innovative bidding method that proved successful in getting us the house. In addition, she provided us with helpful contacts with inspectors, foundation specialists, and contractors. As a final touch, Rene gave us a house-warming present of a substantial gift certificate for a local home décor shop. We very much appreciated the gesture, which was indicative of her thoughtfulness and warmth. Reni's encouragement, patience and deep knowledge California Real Estate brought a successful conclusion to our extended search, and we highly recommend her to anyone looking for a home in the Pasadena area.

Landlord Jackie A. took advantage of me moving out of state and held $200+ from my deposit for…read moredamages not caused by me. Otherwise, nice staff.

Andy & Julie Bencosme manage a great bunch of brokers and realtors at C21 Village. You are treated…read morewith respect and they are eager to help you get what you're looking for in terms of rentals, investment homes, and/or commercial real estate. When my family goes to look for a house or an investment property, C21 Village is the first place that we go to.