Street parking for an orthopedic practice is unusual. Crowded waiting area. Dr. S was dismissive…read morein regards to pain and my questions. I will not be having surgery with him.

the very worst. The whole practice is a joke. Waited an hour for a 10 minute consult. Tried to…read moreget a copy of my x-rays and left several messages without any reply. Go anywhere else. This place should be shut down.

Dr. Pourtaheri is one of the only shoulder fellowship orthopedist in the North bay. He is an…read moreexcellent physician and a very pleasant individual. He has worked alongside many outstanding surgeons in New York who are the best in shoulder surgery. He brings to Northern California this incredible expertise. I am fortunate to have him as my doctor.

This surgeon will be reported when I saw medical records I was shocked he defamation of character…read moreputting that my dr gave me a bunch of pills and I had them filled at pharmacy like she personally handed me a bunch then took what I said and twisted it saying he told me to only go to one dr I told him that when I came in office he yelled at me for canceled last appointment rather then taking a red spot on shoulder and saying it's infected this surgeon should be disbarred and giving me antibiotics

I've known Drs. Rowen and Su for many years and whenever I have an issue that warrants a thoughtful…read moreinsight regarding ozone, photobiomodulation, or other state of the art modalities, I turn to them for trustworthy and honest opinions. I know of few other professionals with the passion, integrity, and experience that I can rely upon for advice. If you are considering medical care from Robert Rowen, MD or Terri Su, MD - you can have confidence that you will receive caring, compassionate care that is delivered effectively and safely by the finest equipment available.

Quick update.... My anal fissure is still healed! In fact,…read moreI often forget that I had an anal fissure. LOL I live a full life thanks to Dr. Rowen. I recently had a routine colonoscopy with no problems. THANK YOU so very much for giving my life back. I cannot thank you enough. I hope all is well with you. I may see you soon for a 10-pass.

I am so sad to have to write this review. I LOVE Dr. Affleck. I have been a patient of his for a…read morewhile, because there are a lot of good things about this place. However, it's gotten to the point where the bad is REALLY bad, and they need to be shared publicly in the hopes that things will change, personnel-wise, because I am ready to change doctors over this. First, I should say that the one silver lining is Chris, the receptionist, who excels at customer service and patient care. I am always greeted warmly by name, and Chris puts forth extra effort to accommodate us from the second we get into the waiting room for our appointment to the minute we're leaving out the door. She is so great at her job and maintaining that "family practice" feel. The same can't be said about Dione, the office manager. She is actually MARRIED to Dr. Affleck, and thinks we don't know. Trust me; we know. But because she thinks we don't, she tries to get away with things that she knows better than to do. For example, she never actually provides requested documentation (like letters for work release and school permission forms) in a timely matter. Even worse, she rarely fills medications on time, which I have the pharmacy print-outs to prove. I have lost count of how many times she has forced me to come back into the office with blatantly untrue arguments about how the prescription was never received. Forcing patients to jump through hoops kind of seems to be her standard operating procedure; I have been forced to make numerous "follow-up" appointments during the check-out procedure just to have the doctor answer a simple question that should not necessitate another office visit at her insistence that Dr. Affleck requested it. And more than once, I met with a very confused provider, asking ME why I made an appointment to see him when either a few minutes at my last appointment or a separate phone call could have resolved my question. Eventually, I realized that is her endgame--they can't bill my insurance for a phone call, so the only way answering my question has any value is if they can charge for it. Considering I have never actually seen the doctor on time and my average wait time has been between 45 and 60 minutes every time, it just adds so much insult to injury. Really, what it comes down to is that Dione sees all of us as moneymakers. That's it. She doesn't even respect that we are people with our own lives and privacy needs. In example, basic confidentiality rules don't seem to compute with her. I have heard her talk about other patients--by full name!--complaining to Chris about how they irritated her. I have no doubt I'm one she's complained about to others too because the last time she told me I needed to make an appointment to get a question answered, I threw a fit and absolutely refused to let her bully me into forking over yet another unnecessary co-pay. I reminded her that since they kept me waiting for almost an hour, they could give me an additional five minutes to get my question answered versus trying to force me into yet another appointment. This review is already longer than I meant it to be, but please WAKE UP, Dr. Affleck! Dione is damaging your business from the inside out. So many of us are ready to find a new practice over her behavior but don't really want to leave you.

Dr. Affleck is the kindest person and truly a gift to medicine. He is incredibly knowledgeable and…read moresharp, often to a point that astounds me with how much information he knows. He ALWAYS takes the time to explain scientifically/biologically/mechanically what is happening so you have an in depth understanding- I've never once felt on a timer here like with other doctor offices. They really prioritize the patient having as much knowledge as possible about what's happening with their body, which I really like. I've referred all my friends and family to him because I feel lucky to get this level of care I also noticed the other reviews are all based on front desk staff, which have nothing to do with the doctor or great level of medical care itself

I have been a musician all of my life. I need my hands…read more Dr. Mazur treated me in the most effective and least invasive way possible. This guy asks questions and listens. It's no surprise to learn that he has been the go-to guy for some of the best players on the planet.

Doctor is awesome. Office got a new manager and there has been a tremendous change for the better…read more Congratulations!

They have the worst receptionists in this department, unwilling to help. The times that I have…read morecalled I felt like I was interrupting their personal business

Three receptionist at the counter, only one open, one try her best too look busy! The other is just…read moreslow; but he's always slow!!

Be cautious of Dr. Athanassious! I had L5 S1 fusion surgery and from recovery forward, my symptoms…read morewere worse than prior to surgery. I complained at every appointment and always got the same answers. Never any concern about why my symptoms were progressing worse. After second and third opinions with surgeons at Stanford and UCSF, I was told the cage was not placed right, it was oversized, not centered and off to the left, therefor compressing my nerve. UCSF was concerned that due to the timeframe the nerve may have become imbedded with the cage. I recently had revision surgery with UCSF. My nerve pain/symptoms have already started to improve and now I pray they continue to improve. Dr. Athanassious was negligent, he SHOULD have seen this and recommended correction!

Altho I had to wait almost 40 minutes to be escorted to an examination room, I was extremely…read moreimpressed with the treatment received by the support staff. Also feel that Dr. Athanassious truly cares about me - health and comfort - and focuses on me and my concerns, looking me in the eyes, throughout our visits. Thank you one and all.

No quality of life offered after surgery. The Aftercare is non-existent. Don't ask them for any…read morepain meds no matter what surgery you get because they won't answer the phone.

Be cautious of Dr. Athanassious! I had L5 S1 fusion surgery and from recovery forward, my symptoms…read morewere worse than prior to surgery. I complained at every appointment and always got the same answers. Never any concern about why my symptoms were progressing worse. After second and third opinions with surgeons at Stanford and UCSF, I was told the cage was not placed right, it was oversized, not centered and off to the left, therefor compressing my nerve. UCSF was concerned that due to the timeframe the nerve may have become imbedded with the cage. I recently had revision surgery with UCSF. My nerve pain/symptoms have already started to improve and now I pray they continue to improve. Dr. Athanassious was negligent, he SHOULD have seen this and recommended correcti