My Fiance and I were clueless on how to begin the process of purchasing a home! Rocio reached out…read moreto us and made everything a smooth ride!!! Bless this woman and her skills!!! She walked us through every step of the way, made herself available anytime we had questions. We highly recommend Rocio, I love her dedication to her clients! and her awesome first time buyers guide with checklists and all. THANK YOU ROCIO!

We got referred to Rocio by our lender Andrew and she was awesome!!! She was always on top of…read morethings and always took our calls..emails..texts!! We are first time home buyers and she walked us through the process and made it very easy for us to understand she even met with us on Sunday as my husband worked mon-fri we highly recommend Rocio she is awesome!!! Thank You for helping our family achieve the American Dream...Home Ownership!!!

Loved loved loved working with Gloria and her team! As a first time home buyer my husband and I…read morewere completely lost but Gloria held our hand the whole way. She is professional and efficient. She would answer all our calls through out the day and evening. After looking at a few houses with her and her team she honestly became a friend. She made this process stress free. I recommend her 100% thank you for everything Gloria!

I recently worked with Gloria Xiao to buy a home, and I'm very happy with the whole experience…read more Gloria is extremely professional and really knows her stuff. She understands the local market very well and took the time to explain everything clearly so I could make confident decisions. What I appreciated most is that she really tailors everything to your needs. She listened carefully to what my family was looking for and helped us focus on the homes that were the best fit, instead of wasting time. Even though she is very busy, her team -- including Aurora and Anny -- is organized, responsive, and always ready to help. Gloria also has excellent connections with lenders. She introduced us to Karena for the mortgage loan, and together they made the loan approval process very smooth and seamless. They helped me secure a very competitive, hard-to-beat rate in this market. Overall, Gloria and her team are smart, strong, and efficient. I would highly recommend Gloria Xiao to anyone looking for a real estate agent who is knowledgeable, professional, and truly works in your best interest.

Chelsea is very knowledgeable about the Orange County real estate market and practices. She has a…read morevery efficient and numbers driven approach to the showing/bidding process and is very methodical and experienced in the closing process. Chelsea is very quick to respond and follow through. Will definitely recommend to friends and co-workers.

I was referred to her by another Redfin agent and it was a big mistake for me. She seemed very…read morenice at first but eventually I trusted the wrong agent. We also went with her loan officer which was also another mistake. It became delayed and I soon realized she either forgot about us or she has little experience. We lost out on 4k closing costs and delayed closing a month later. I was also very annoyed and angry with the entire process. This agent clearly values only high end purchases/sales. Our purchase was on the lower end so it was neglected. I did tell her I had other property in the future but clearly I won't be using this female again or Redfin for that matter. I also addressed the issue with Redfin and they told me my next transaction they would take care of it. Yeah right like I'm using you again. Do yourself a favor and find a better agent that takes care of you and doesn't just sell you anything.

There's a program which offers a .5 % discount on commissions if you use both a Redfin buyer and…read moreRedfin seller agent. If you own a home in California valued under $800K, you will not exceed their minimum $8,000 commission guaranteed to the agent. This is how I met Charlene Hoang, referred to me by my Redfin out-of-state buyer's agent, unaware of the high $8K threshold commission in California. Due to Charlene's stellar reviews and awards, what's to worry about, right? RED FLAG #1: The first seller net sheet was based on fantasy, an inflated estimate, promising what she knew she could never deliver. She just wanted to seal the deal! RED FLAG #2: What about de-cluttering, renovating, staging, or opening a storage unit? "Don't need it!" I guess she knows what she's doing, after all, she is a pro with sales awards. RED FLAG #3: I will be showing my own property? Wait! What? Every agent I met I asked, "Is it normal for the owner to be showing their own property?" That question was met by unanimous "No!" Too little, too late! Meanwhile, two doors down from me, my neighbor decided to sell his condo, employing all the conventional wisdom of what selling a property should look like (emptying, renovating, staging, and showing by professional agents). Yes, his real estate team charged a higher commission and there were related costs, but you get what you pay for. He sold within a month's time frame, fetching way over his asking price at $625K . Charlene sold my condo three months later, after lowering my asking price to $570K. Ok, I'll trim a little time off that since she did go on vacation during our contract period, but she was willing to go even lower to close much sooner. Needless to say, the gig was up! When her contract was up, we were finished, and I was set to hire my neighbor's real estate team, but that never happened. By some miracle she produced a 3rd buyer to buy my place, extending her contract, and closing at $570K. In conclusion, I left a lot of money on the table simply by trusting her, ignoring conventional wisdom, and scuttling my due diligence to interview multiple agents and shop for that skilled, upper 20% agent, a fiduciary that would look out for my best interest and not just their own bottom-line. There is no short cut. Do not repeat my mistakes!

Jessica and Alex are wonderful! From the time Jessica sat down with us to talk about listing our…read morehome, I knew we were in great hands. She was realistic about the comps, super knowledgeable about the area and our neighborhood, and had a great plan to not only get our house sold, but get it sold for the top of the market. They game to the table with a solid strategy to generate interest and buzz around our listing. At every turn, Jessica made selling our home as easy as could be. From scheduling photos to the open house, inspections to the appraisal, document signing to closing, Jessica was a dream to work with! If you're selling your house or buying a new house, call Jessica and Alex. You won't regret it.

After living in our home for over two decades, deciding to sell and move to Arizona was a…read moremonumental decision for my husband and me. We wanted real estate agents who understood the emotional weight of this transition, not just the details of the transaction. Jessica and Alex were that and more. They not only addressed our concerns but also shared our vision for the house's next chapter, hoping a new family would love it as much as we did. They kept us informed at every turn, answering our many questions and ensuring we never felt out of the loop. When Jessica told us she had a feeling the house would sell quickly, we were hopeful. But we were absolutely shocked when she and Alex called with an above-asking offer just one hour after the open house. Their gorgeous professional photos truly captured the home's beauty and were key to attracting so many offers. Jessica and Alex went above and beyond in every aspect of the sale. We will highly recommend them and will use them again when we buy our vacation home. We didn't just find realtors...we found friends!

Over the past ten years or so, I have worked with Alice on several transactions, from selling a…read morehouse to managing an apartment; and I am very satisfied with her services. Alice is a dedicated real estate professional who provides valuable insights of the current market situations; she communicates well and always keeps her customers informed of the process. I really enjoy working with Alice as I am confident that she works for her clients' best interests. So I just relax and let her navigate the ship. Super cool!!!

Alice responded to us very quickly when we reached out to her about finding a condo. For the three…read moreof us it is our first move post-college so she was really involved with the process and even arranged a same-day socially-distanced in person tour of the unit we were interested in (after she sent us a virtual tour.) We really liked the place and submitted our applications that evening and she performed credit and history checks that same night. The next day she sent our paperwork over to the land lady and that night we signed the lease! We could not have asked for a better first move-out experience. We found a handful of minor issues that needed to be fixed in our unit and Alice went above and beyond by arranging the repairs for the next day and showing up to help translate between the handyman and us. In the future whenever someone I know needs a realtor I will absolutely be recommending Alice. She also gave us matching masks as a gift!

After working with Judy for a while, I just have this feeling, that no one does this better than…read moreher. A realtor plays a critical role -- managing the communication and coordinating between buyers, sellers, lenders, inspectors, and more -- all while huge amounts of money are on the line. So having someone like Judy made a big difference. From day one, Judy was incredibly on top of things, had a strong hustle mindset, and communicated clearly. This combination made her an extremely effective real estate agent. When we first started, we didn't even know exactly what we were looking for, and our search took quite a long time. But Judy was always patient. She helped us clarify our needs and preferences, teaching us insights along the way. At so many times, she pointed out potential pitfalls and issues we wouldn't have caught ourselves -- saving us a whole bunch of money and headaches down the road. I cannot express enough how much value this brought us. We felt like we always had a protector on our side. It was like working with Batman if Batman decided to become a realtor. Every time we saw a house, Judy gave us thorough insights, not just about the home itself, but also about tenant situations, neighborhood quality, structural risks, and long-term value. Her expertise was so valuable and gave us a lot of peace of mind. On top of that, Judy's network of professionals, inspectors, and other service providers were so fast, thorough, and responsive. She knew who were good to work with and how to work with them. We're very glad and thankful we worked with Judy.

Judy helped my wife and I buy our new home. She was super amazing to work with and very…read moreprofessional! People often talk about how stressful the home buying process is and how it can be a headache. Not with Judy! She made everything very easy for us and stress free. She was on top of everything and would constantly update us through the escrow process so we were always in the loop. Any issue we had with the sellers agents, she'd call and take care of right away! I highly recommend Judy if you're looking for someone professional that will fight for you to make sure you have the best experience possible! We have already recommended her to two other people looking to buy and they can't say enough good things about her.

Julia is amazing to work with. She assisted us with the sale of our home, and the process went…read moresmoothly because of Julia and her team's diligence and hard work. From our initial meeting, Julia was upfront and honest about how the process would go and what she will do. She is a great listener and works for what is best for her clients. She has vast professional contacts working together from getting our home ready for listing to making sure closing is done without delay. Julia has a proactive approach and anticipates issues that may come up. Her experience and knowledge were invaluable. Julia provided great guidance and advice whenever we needed it from start to finish. We trust Julia completely and highly recommend her.

Julia is the best agent in our area ever! She is professional, patient, and always with good…read moreattitude. She helped us on several properties on both buy and sell side. She did everything she could to make deals happen. Highly recommend her for all residential transactions!