I wanted to let everyone know about our experience hiring this company. We had our daughters 1st birthday party at a park from 1-5pm. They dropped off the jumper around 12pm. I was so hesitant to use them because they were $40 cheaper than most competitors. Everything was great until the generator ran out of gas around 3:50pm. I immediately called and they told me they'll get someone out which they arrived around 4:45pm (party was almost over then). I'm rating this a 1 star because as a company they should have double check to make sure their equipment will last the entire party. That not even my concern, my main concern were the kids that was trapped inside the jump house when the generator died. (we did get everyone out safely) I wrote them a letter explaining all this and I never received a single response. I'm not expecting my money back but looking for an apology. Customer service is lacking. This is why they are cheaper than most company, you get what you pay for. read more

Thank you! Hassle free set up and quick service. Planned as a surprise for my little one and she had a blast. Fair priced and good service!

Price went from $180 on the website to $230 when I called. This is already the second I try dealing with this company and they switch the price or they don't show up. Don't do business with these people. They have multiple numbers so try to avoid them. read more

Used Jump 4 Adan for my daughter's 5th birthday and they were on time and communicated very well! Did not have any issues with them and was very pleased with their service. Will be using them again for future parties. read more

Went to a birthday today that had gotten jumpy house from here. The company showed up late, didn't pick up on time and got the wrong banner. Worst service too. read more

The kids of course loved the jumper. However, I rented tables and chairs and they were dirty. I was scrubbing down tables and chairs with soap and hosing them down before my guests arrived. They also delivered the wrong color chairs not a problem I can get over that but not dirty tables and chairs. I do appreciate them for refunding those items. Another concern is that when they opened up the bounce house a cockroach fell off of it . I had my husband go inside and check before sending the kids in to play. Luckily it was just that one (I hope) on the outside. Delivery was on time. Service was okay. I think that they have the potential to be better if they hire more staff and make sure to check and clean things before sending out. read more

RUDE STAFF!!!! A bounce house is a bounce house, so that was fine. The staff was exceptionally rude. I made a reservation from 11A to 8P. Apparently, the contract changed that to between 7-8P. I was surprised when they showed up at 715. The guy said, "you gotta read the contract, dude". Well, sure, I guess I should have, but I honestly did not expect them to alter the terms of my reservation. I told the guys that there are still kids playing in the jumpy and asked if they could come back to us. They seemed to take pleasure in being jerks. I told them that we would not be using their company again and the guy laughed and said "Great!". Newsbreak: You are not the only bounce house rental company and staff like this will surely ensure your demise. read more

They forgot my 20 chairs. Luckily, my husband noticed an hour after drop off and before the party started. They were still in the parking lot and delivered them right away. My generator went out 30 minutes into the party while 8 kids were in the bouncy house. They responded within 30 minutes. I paid $305 and for my troubles they gave me $20 cash. Never again. read more

We had a very poor experience with this company. Didn't communicate with us and canceled the order without telling us. We reached out via email several times to their customer service team and didn't get a response. Called and got through only to have them tell us if we wanted the jumper they would still do it but that it would cost us $400 ($179 price on the website) because they were short of staff. Then had the phone hung up on me because I wouldn't let the service person gaslight me. Shady situation at best. My son was left very sad. I wouldn't trust this company with your child's party. read more

I would give 0 stars! WARNING! DO NOT BOOK WITH THIS COMPANY! Horrible customer service coming from the owner "Adan". Second time booking with this company and couldn't believe how we were treated especially for booking with them a 2nd time around. From the time I drove there I was approached by the owner Adan who assisted me at first with putting the tents that I ordered into my car without even knowing exactly what I had ordered. He told me he would load "my order" into the car and for me to go inside the office to pay which I did. He didn't even care to look at my receipt, to make sure I had all that I needed. I assumed he put everything into my car since he had my order set to the side. Come to find out when we finally had time set aside to finally put the tents up for the party, Adan did not give me the 4 side walls that I paid for that were supposed to come with the tent. I called the company right away and spoke with a gentlemen in the office "not Adan" and informed him that I did not receive the walls that I paid for that came with the tent. He put me on hold and talked to Adan. Apparently Adan said that he didn't put them in my car because he didn't know if I wanted them or not! Extremely upsetting especially when I paid for this you would think the company even more so the owner would of thought of course she needed it, it was paid for. So now I had to go out of my way 2 hours before the party started to go back and pick up these walls. I went into the office and spoke with the gentlemen and ask him for this inconvenience of me having to go back if there was something they can offer, a discount or some sort for me having to go out of my way for this. The owner Adan approached me and said absolutely not, he can't offer me a discount that it was MY RESPONSIBILITY to make sure I had all that I needed for my order and NOT HIS RESPONSIBILITY. He then told me that he DOES NOT LIKE to book orders for people like me, that he prefers delivery's and not pick up's. He said this is a waste of his money and not even worth his time. He said that those who order from him more than one time he's giving us the privilege to go to his warehouse to pick up the items that are not delivered. NOW let me remind you all! This COMPANY does not offer delivery UNLESS you order a jumper. So therefore you have to choice to drive to this shitty ass place to pick up your items. This man Adan "owner" is completely IGNORANT, DISRESPECTFUL, UNINTELLIGENT, MINDLESS and extremely IMPOLITE. I informed him he should of known what I ordered being the "owner" that it is NOT my responsibility to double check that I've received it all. He again argues with me and gave me the walls inside a trash bag. I asked him do I need to double check to make sure I have all walls? He insisted no that it was all there. Come to find out when I get home he did not give me the correct walls that I needed to connect and zip up in the corners. THIS place is by far the WORST company, horrible communicate and extremely bad customer service. My husband returned the items for me the next day and he was approached by Adan. Informed him that he was a piece of shit for how he treated customers even more so woman and how his company was a shit hole and how he should have took responsibility. He then told my husband that he shouldn't have to assist a "WOMAN" to put things into her car. I will NEVER go back to this company and if your a 1st time customer, DO NOT BOOK WITH THEM! I hope this review helps and I've should of read the reviews before going to this company in the first place read more

Terrible service. They forgot items upon delivery so it delayed our party setup significantly. And post party, they FORGOT to come pick things up. When I finally called, they said they would send someone. We had other guests and needed to go to dinner, but they forced us to wait an additional hour. When I said this is unacceptable or they should give us some sort of credit to compensate us for wasting our time (on both the front and back end of our party), they said I'm welcome to leave but would be liable for the items. So I told them I would share this review and the person on the phone said "Go ahead, we don't care about reviews." I guess that says it all. Stay away from this company. read more

We rented a dunk tank from this company recently and they were awful to deal with. Their equipment never worked properly for our guests but the company claimed after they picked it up that it worked fine, essentially branding me a liar even though we have multiple videos showing it malfunctioning. I would not recommend doing business here as they take your money but don't stand behind their service. read more

I reserved a jumper with Jump 4 Adan and I got to say I was a little concern with the fact that their reviews on Yelp are not the greatest. But I'm so glad I did, the jumper was a lot of fun for the kids, it looked very clean and the staff was very accomodating. We ended up using it a couple of more hours than we originally intented. read more

Jump 4 Adan - amazing jumpers by this company - Party Supplies Near Me - San Diego, California

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Saved the day! I thought I had reserved a jumper online only to find out that my reservation didn't go through. I called them to see what was going on and a service rep said he'd see what they could do. Long story short They were able to deliver the jumpy of my choice that day with only 1.5hrs notice. I soooooooo appreciate this company saving the party!!! I have used them before and will continue to use them!! Jump 4 Adan has continuously been on time, clean and professional. Thank you again!!! You made a huge difference in our day!!! read more

THIS COMPANY SUCKS ! I just ordered a jumper for my sons first birthday, the generator went down over 5 times, trapping kids in the jumper !!! This is so dangerous and irresponsible of them to provide equipment that doesn't work! If a child had gotten stuck in there for too long they could have been seriously injured! My dad got on the phone to speak to someone to see if we could get some type of discount and the guy told my dad no and that they could bring another generator! They were supposed to get the jumper at 6 and it was like 4:30- almost 5 o'clock! The delivery driver also drove off from our location, as my family was trying to flag them down. He did try to call but my phone had died, but my family saw him in the parking lot and flagged him down but he ignored them and drove off. He was nice enough to come back anyways but he was super rude when I did finally speak to him in person. Overall the service was horrible and someone could have gotten seriously hurt because of their faulty equipment!!! DO NOT USE THIS COMPANY!!! read more

Sadly this company is shady. They were supposed to deliver between 8:00-1:00. Had to call 3 times. Driver showed up at 1:40. Guests arriving at 2:00. Made me pay more once they saw my house. Very dishonest. Would not recommend. They also had a broken hose attachment on the slide that sprayed all over. Came the next day to pick up and didn't even call. Just showed up. Very unprofessional and would never recommend read more

Had a great experience. Drivers were super nice and understanding. Great communication, reasonable and awesome service! Definitely will use again. read more

It makes me hesitant to trust a business that so blatantly manipulates its reviews. If you want any more proof, look at their own website. Ten good reviews all posted on the same date. Yeah, no Thanks. read more

Jump 4 Adan - so many reviews. . of the same product. . . on the same day. . .for all their products. Noooo! Not shady at all - Party Supplies Near Me - San Diego, California

Our water slide from Jump 4 Adan saved the day and made our son so happy! We decided at the last minute to get a water slide for a special surprise since there weren't a lot of safe options for a 9th birthday during COVID quarantine. We had a great experience with the staff at both drop off and pick up and they were very responsive when we had questions. read more

Horrible customer service. And completely unreliable. Their excuse.... we get so many orders it's hard to keep track. If you're looking for someone to lose your order and then when you call about it they hang up on you, this is the company to go with. read more

Rented a water slide for my son's 1st party, it started to leak water massively 1.5 hours in and we had to cut the party short. Not professional in a sense that they didn't check and make sure all slides and equipment are safe and well-maintained before renting them out. read more

I think this is the 2nd time we have used their services for a kids birthday party. The most recent time was this weekend. They were on time and even a few minutes early for set up which was great. Very nice people. One member of the staff helped me scoot a heavy container a few feet when he saw me struggling. He didn't have to do that but just another example of the nice people you are dealing with! read more

Terrible company. Showed up late and extremely snappy on the phone. Truly awful service led by terribly unhappy people. do yourself a favor and avoid. read more

This company is not reliable. We had a reunion event at Carlton Oaks Golf Course. I told the lady where our venue location was being held at Carlton Oaks. We ordered 4 white canopies with two sides. The delivery guys arrived two hours early and gave me a call. He asked where I wanted the canopy delivered and I told him that we were supposed to have four. He said he only brought one and would have to go back to the warehouse to get three more. Then I was told that they would deliver them at 3 PM. I missed their call at 3:04 PM and immediately called their office and the delivery guys number. The Lady at the office said they waited there for a half an hour which in fact was totally not true. I told her that I called them back within three or four minutes they did not answer and therefore I reached out to her. She said absolutely they cannot come back that they waited there for a half an hour and but keep in mind they knew where our event was being held. They could have walked right into Carlton Oaks and saw all the tables etc. and again it doesn't appear that they actually waited in the parking lot for a half an hour. After speaking with the lady she said the supervisor told them that they could not go back. I then spoke to the supervisor, after a long discussion he finally said that he would send out for other canopies from their warehouse, however, they didn't have any white ones so they sent out for red striped canopies which worked OK for us. I just find it ironic that there was not four white canopies left for them to deliver. I waited in the parking lot for them to arrive with the new red and white canopies, when they did I showed him right where to set up the canopies. They told me they could not put up the sides that we would have to do it because the supervisor said they didn't have time to do it. Looking in their trailer they had no other items to deliver so it was obvious that they did have the time. I offered a tip to them to set up the sides and after a little discussion they decided they would do so. All in all, the service was poor,the customer service lady on the phone was rude, curt and cold and there was some deceit going on as far as time frames and length of waiting. I personally will never use their services again. The only reason why I gave them two stars was because the supervisor finally relented and sent four back up canopies. Don't waste your time with this company, if you do use them expect very poor service!! read more

BEWARE - This company is HORRIBLE. Their setup was faulty and the kids couldn't use it without being injured. They would have had to dump all the water and refill (which took 2 hours to fill up) to get it setup correctly. They also left a 12" steel spike in my grass when they picked up. When I called them and complained, I was ignored. It took several calls and emails over nearly a month for anyone to call me back and then he says he can't help me now since its been too long then hangs up on me. They are rude and uncaring. I was really hoping the other bad reviews were wrong, but it has definitely been the worst experience! read more

DO NOT USE THIS PLACE FOR RENTALS!!!!! I reserved I Mickey Mouse bounce house 5 weeks prior to my sons birthday party. They were super helpful and nice, blah blah blah...I asked the guy if he needed a credit card for a deposit and was told no, you pay the day of the party. The I called today (2 days before the party) to confirm. I got a call back telling me sorry, but no drivers were coming my direction that day so they wouldnt be able to make it.....excuse me?!?! isnt that what a reservation is!! to make sure there are people available to bring your party supplies the day and time you RESERVE them for. The lady on the phone was a complete B**CH, didint offer any solution and couldnt care less that she had just ruined my sons birthday....once again I repeat DO NOT USE THIS PLACE FOR RENTALS!!!!!!!!!!! read more

This place is the only bounce house I called that actually answered the phone. Actually I called at 6 pm and was leaving a message, but they were calling me on the other line before I was done.... I used these pepes last year. All Was good, although the generator ran out of gas and the bouncy deflated, but this was after 6 hours of use so I really didn't care. Just this past weekend, I used them again. They called to confirm with me the day before the rental. They also said I could call at the last minute to rent chairs for .80 each or tables for $7. I Ididn't need that, but cool if I did. They were very prompt, early actually, and called and said they were waiting for me at the park, but come whenever. They arrived promptly at 5:30 to pick up the jumper. I have no reason to use any other company for a bounce house... I will continue to use them. read more

Jump 4 Adan did amazing! They were extremely efficient, professional and friendly. I highly recommend anyone who's got a party to plan to utilize them for all their party or event needs. I will definitely be using them for my next holiday party. read more

I planned a party for my little niece and my husband we wanted to have a pinata and a jumper, we invited a lot of friends so we asked Adan (JUMP 4 ADAN) for a jumper, some tables some chairs and a canopy the agreement was to set up all this at 12:30pm He called us 12:30 saying that they were late but not 10 minutes or 20, they were late 1 hour 30 minutes late!!!!!! so the picture was no chairs, no tables! all our guests siting on the floor and the food there too. Then after 1:30 hr later they came with guess what!!! just the jumper!!!!!!!! at the end they had a very dirty table that we had to use and clean up to put the food, they were saying that it was because the manager left but really??? who cares??? I thought that we had an agreement and the worst thing of all of this is that we got along with Adan on the phone because we both are Hispanics but I think that's why he didn't take our agreement seriously. It was our first experience renting party supplies and what a shame!!!! read more

I was very disappointed with this company. I called to make reservations for a bounce house at my home. No one advised me that the bounce house could connect to power directly to my house. Instead I paid $55 dollars for a generator I didn't even need! I called right after I realized and offered to drop off generator right away for refund and I was told NO! That " I reserved it so I had to pay for it" also I had to call multiple times to make sure my order was corrected - they had drop off and pick up times mixed up. Round Tables were dirty and didn't fit 6 chairs without of the chairs hitting the legs of table ( unable to tuck in) bounce house had black boot marks all over the front by the door where the kiddos go in on out. Very disappointing read more

Unprofessional phone etiquette during the initial call was a preview of what was to come. Went through process to get permit from the City. They sent liability insurance as I requested, however, thereafter went completely silent. Tried calling 4x and emailing 3x to confirm the details of our daughter's 6th birthday party at Kate Sessions Park. No answer, no reply. Thank you to this Yelp community for the warning to steer clear of this company. Went with Magic Jump which is much more expensive but they are extremely professional and reliable. read more

The price of these jump houses can't be beat and their professional manner with which they do business is amazing.

Really Good Jumper Company ! I ordered a 5 in 1 Princess jumper Along with some tables and chair & A Cotton Candy Machine . The Jumper Was Supper Clean . The Tables And chairs were clean as well . The Cotton Candy Machine Was Clean And In Good Condition ! They Arrived On Time For My Daughters first birthday party . The People Were very respectful , Very Friendly ! I Was Very Satisfied With This Company , I Would Re Hire Them Again Next Birthday ! read more

Prices are reasonable and they have a great selection of jumpers. The booking process was easily done over the phone. However, I would have been more comfortable with an email confirmation with an invoice listing what I ordered. They did call the day before to confirm and luckily they had everything right. They only accept cash or check. Bad thing was they showed up 25 minutes late!!!! If you use them, have the drop off time set at the absolute earliest possible time. Of course, picking up was done at the correct time. read more

Extremely disappointed in the customer service. I gave this as a gift for my nephews Birthday. I paid an extra fee to have the jumper delivered at 12:00 and they delivered at 10:30 and said they could not come back. This was an inconvienance to the family I gave the gift to. When I called to get the fee refunded, they told me that was the original arrangment and that I was lying. They said they did not need my return business that they have plenty of customers and that I was not of concern to them read more

On time for drop-off, on time for pick up. My party went from 10am to 6pm at the park. Great jumper, clean and much bigger than it looked. The guy was very nice. read more

This is my second year in a row using them for my daughters birthday and 3rd Time using them for other things and I absolutely love them! The 2 men who serviced us yesterday was great!!! We had a issue with the blower going on and off and they came quick to change it so the kids didn't miss a beat!! They even gave us extra time which was awesome! We will continue to refer and use them for every event!! Thank you for being professional and awesome!! read more

DO NOT USE THIS COMPANY! I work for a non-profit private school. We have used this company a few times and haven't had a problem until this past SUNDAY. They called to tell me they were running 20 minutes late. We only rented a jumpy for 3 hours for a school event. They ended up being an hour late. They called me a few times and were completely rude and inappropriate. I asked for the owner to call me and they said he was too busy too call me. I called the business line and left a message and still haven't heard from them. They would only discount us $10 for them being an hour late. They have NO CUSTOMER SERVICE, ARE EXTREMELY RUDE, and have no consideration for their customers satisfaction. DO NOT USE THIS COMPANY!!! read more

Stay away from them!!! Terrible company. I reserved my water slide a month in advance. Two weeks later I still had not got confirmation. Had to call repeatedly to get confirmation. And when they finally did email my so-called confirmation. They said it was a request. It was not an actual confirmation. Basically there was no guarantee they were even going to show up. Scary scary company. I would strongly recommend Brian's inflatables They save the day for me on my birthday. read more

They were terrible communicators and they ended up costing me $100 in club fees, since they arrived right at closing time, forcing the clubhouse to remain open and having to pay their employees overtime. I contacted the owner and he was not interested in the least about hearing my complaints and reimbursing me the overtime fee I had to pay the clubhouse. Also, their workers did not communicate with me at all to let me know how late they were going to be. Terrible service. Stay away. read more